Good hotel with large rooms and good facilities. Food is good value when you upgrade and there is plenty of it.

This is the best hotel

The property is billed as a 4*, but is very tired.

The services were not according to my expectations especially the food.

Perfect place . Best view around

Excellent facilities and sun beds readily available throughout the day. Pool a little small but minor inconvenience. Manager in dining area was excellent as we had a party member with a nut allergy. He went above and beyond to make sure they were safe. Only downside was that we all came down with a two day sickness and diarrhoea bug apart from the nut allergy member. Medical centre across the road was aware that the hotel may have had a problem and they were monitoring it. Nothing mentioned by the hotel other than hand sanitizer was provided at meal times and gloves were available.

We were very happy with the location and the staff were accommodating - especially with my attempts to speak Spanish. We will return

Plenty of food choice at each meal sitting. Tea/Coffee and fruit juice only served with breakfast - would have liked non alcoholic drinks included with lunch and dinner (at no ectra cost). Milk for cerals was not cooled. A/C units sometimes dripped onto floor or diners!! Exterior needs a refresh. Reception was roomy with friendly staff - in fact all staff friendly. Lifts are too small and would benefit from a good servicing. Dining room staff very polite - tables cleaned and re-laid quickly. Room was comfy but bed sheets too small for matress so often became untucked. Overall room was comfortable. Would stay again.

Fantastic

We stayed for 10 days and initially it was all very pleasant until we all ended up with food poisoning. We found out that at the wok station you add what you like to be cooked on a plate and this includes meat. We found out afterwards that they take the plate, which included raw chicken, they cooked at and then added this back onto the same plate therefore contaminating the food. I raised this with the reception whom initially didn’t believe me and only until I went back down and saw it happening again and raised this in the restaurant they apologised sincerely and were going to raise this with management.

Only thing I can fault with the hotel was the food was luke warm and not very good choice, Food was very disappointed for a good hotel, staff was very friendly,

Nice room ,well serviced,very pleasant staff.Was on room only basis.

Cheap and cheerful

This was our second visit to this hotel,although generally overall the hotel was good its now getting dated and could do with a revamp. The food wasn’t as good as before COVID closed the hotel for the best of 2 years, there was always something to eat and you would never go hungry but they seemed to have cut the themed evening meals out but I don’t think that has happened to this hotel I feel it the same across the whole of Spain and Europe so time will tell

The food wasnt that great There are no duvets in the rooms - only sheets. The pillows were very uncomfortable- more like throw pillows. The view was nice though.

Everything was great, apart from constant issues with the key cards not working! And I think there should be a kettle provided in the room

I would have loved a nice lounge upstairs next to reception. Somewhere where you would like to have a drink/cocktail before and after your evening meal. The bar area downstairs was uninviting on an evening. It lacked atmosphere, it was cold and not a place to relax. The staff however did a marvellous job. They were efficent, friendly under some trying conditions. I would definitely stay at this hotel again, but go out on an evening 💕

This is a dated hotel with great potential. I would argue that it is a 4* hotel. The food is good though. What the Hotels.com website doesn’t tell you: 1. The gym only opens 1000-1400 and 1500-1830. 2. The gym is closed on Sundays 3. The lifts are slow and unreliable so be prepared to use the stairs. 4. If you want a kettle you have to hire it for €2.40 per day. 5. If you want to use the jacuzzi or sauna/steam room there’s an additional charge of €10 per day 6. They have VIP sun loungers and Bali beds that cost an extra €20 per day…that are right next to the kids pool, so never get used. 7. You can use the iron, for a €10 deposit, but they don’t have ironing boards. 8. There are no drinks included with dinner, not even a water, tea or coffee. 9. Your key card will demagnetise every other day. 10. The ‘bar’ looks like a community centre. 11. The room and bedding will smell musty. I had to buy drain cleaner and air fresheners. Such a shame as the location for bars, restaurants, beaches and public transport is great.

Overall a very nice hotel. Found the air conditioning in my room wasn’t cool enough. Food wasn’t of a high standard but wasn’t terrible either.

Well maintained property, good food, and pleasant staff.

Had a really good time at this hotel. Bus stop right outside, supermarket and couple places to eat across the road. Pool area very clean. Reception staff very friendly. Overall would give it a 10+ would definitely go back.

Perfect location 👍 Check in early (2 hrs)  was awesome after you had a long journey..But our room was a little bit run down and it would be lovely if there a kettle in room for coffee 🤔 but apart of that the room was huge space for 2 people and very clean

Hotel is a bit run down in places. Service is good when required.

As we entered the lobby we were quite surprised bu the beautiful architecture, design and overall pleasing entrance. The clerks were very pleasant and helpful throughout our stay. Activities for the kids was also a positive. The down side is the room we stayed was a bit outdated and could use a new color, furniture, and overall up keep. I would stay there again however and recommend anyone to stay there.

It's a nice hotel overall but the view from the room was amazing.

its a great place to stay staff very friendly we was in room 807 which was very clean the cleaner was very nice and helpful this is are second stay we will defiantly stay again and I would recommend to all my friends and family

Great hotel right on beach front with very good pool area

Excellent staff food was as good as any I’ve tasted would visit again just a little bit far from centre I’d Benalmádena

Childrens Animation Team went above and beyond to keep the children entertained. Aziz (waiter in restaurant) exceptional service and always so helpful and pleasant). Food needs to be warmer and for a 4* Hotel I would have expected them to use better cuts of meat (which was often tough and fattty).

The hotel is lovely and we were happy with our room, but the entertainment in the evening could have been better.

Had a lovely stay at the best benalmadena very clean and welcoming staff