Hotel was very nice and in good location, good facilities. Fold down bed mattress not thick enough, could feel the metal when lying down.

Though in Center, rooms are pretty cramped and even though put card to clean the room it was not done.

I liked that i was allowed to use the swimming and sauna facilities. The breakfast was excellent and dining area spacious enough to have a relaxed meal.

Super fint hotel

I recently stayed at a Novotel property and encountered a situation that significantly impacted my experience negatively. Unlike other Novotel hotels, this location sells access to its wellness area—including the gym, spa, and sauna—to non-guests. This policy has led to overcrowding, with the facilities often filled to capacity from opening to closing. The serene and exclusive ambiance expected of a hotel wellness area was absent, replaced by a bustling, gym-like atmosphere dominated by locals.Furthermore, the pool was frequently unavailable to hotel guests due to swimming classes for local children, a detail not disclosed prior to booking. The constant overcrowding and external use of the facilities deviate significantly from the quality and exclusivity I've associated with the Novotel brand.This practice not only diminishes the value of staying at this Novotel property for guests but also raises questions about the management's decision-making regarding guest satisfaction and brand integrity. I've taken steps to report my concerns to Hotels.com and plan to reach out to Accor, the parent company of Novotel, to share my feedback.Prospective guests should be aware that this hotel's wellness area is open to the public, which may affect their stay experience. Had I been informed of this policy, I would have chosen to stay elsewhere. Attached is an image of the hotel advertising its swimming classes, underscoring the extent of its engagement with non-guest activities.

it was noisy outside. the swimming pool were occupied by outsiders - not hotel guests

Great will use it again

During the check-in I asked for parking options. Reception proposed own parking. On the question: can I park outside the Feedback was: it is public parking but at weekends for free. Three hours later I had a ticket as parking in front of the hotel is NOT allowed (stopping for checkin is possible). I asked three times for hotel manager - not available. Novotel staff always told me the same: parking at weekends possible. I cannot believe that people working in a hotel do not know parking rules in front of the hotel entrance. When trying to complain the feedback was: this is public parking and not their problem. If reception tells me that I can park there, I see responsibility with the hotel. A hotel should train their staff in a question which is raised by every guest with a car. A very unpleasant experience.