Perfect in every way imaginable

The staff Anda especially Maia

Nice Hotel, garden and spacious suite with beautiful view. Great friendly staff. "Sand" beach is very small but was enough for us in April as the hotel was still quite empty. Mostly rock beach with platforms. Spa and gym close too early at 6.30pm.

This was best vacation ever!!!

This was our second visit to the property, which is the best evidence of a wonderful hotel that we would return. Both times, we spent 10 days there. The room was spacious and well-appointed. We had a private pool, which a number of rooms have. This was lovely for an early morning or late swim, but also for use during the day as we had a sun deck too. There are three restaurants, two bars (one at the beach, one in the hotel complex) so were never at a loss for food when we wanted to eat. We had half board, and the snacks in the bar restaurants always sufficed for a late lunch if we wanted it. The main restaurant had an incredible choice of food, and the special restaurants (one overlooking the ocean) were nice and at no extra charge for certain items on the menu (which were always enough for us to be very happy). The staff were universally helpful and spoke excellent English. By the end of our time, the waiters in the restaurants and bars knew our preferences, and made us feel at home. (Some had been there the year prior when we were there.) Overall, a place we will go back to again and again.

All inclusive is nice, but having to book 30 minutes at the gym through an app is ridiculous when you have 100 people sitting next to each other at the buffet. COVID rules are so ridiculous at this point.

This resort is absolutely stunning, the whole thing is well thought out, the beach is lovely even though there isn't actually your traditional sandy beach, it is great for snorkelling (we saw cuttlefish, eels and loads of fish). We loved that the suba shop was actually on the lot too. Water sports were very overpriced though so we didn't use that. The food and drink is very expensive within the hotel though if you aren't all inclusive, I think even if you are, there are still a lot of additional charges. The massages were a lovely experience, but again, expensive. Elounda, the nearest village is lovely, but the village along from there - Plaka is even better! Closer to Spinalonga as well if you want to visit for a day trip.

Excellent service and very quality and good selection of food and drink on the Premium All Inclusive Plan. Special mention to Mirabello! We had a small problem with the ladder into the private pool. We spoke to the staff and it was fixed in a couple of hours! Also it will work out expensive if you are not on the "all inclusive" rate Staff really friendly and nothing too much trouble. Only issues; its a long way from Elounda (4KM) and as usual some people love to "towel claim" sunbeds but that's not really something the hotel can control. All in all excellent

I can't say enough about this property and the staff. Everything was well beyond what we expected. From being greeted so kindly upon arrival, to the staff that explained the properties many amenities. One person that stood out and had an abundance of energy was Zoe, we participated in many events that she coordinated. The food never disappointed and we never were left hungry, many different options and one thing that you can't pass up is Greek night. Excellent variety of local foods and can't forget the Raki. We will definitely be back.

Disappointed with our stay here, and very rarely give bad reviews. Setting of the hotel is beautiful and facilities are good but we were disappointed with the service particularly from the reception staff who were confrontational when we had a misunderstanding about our transfer. It set out stay off negatively and we felt the general service and quality of food (particularly the buffet) was far from 5*. We weren’t informed how services in the hotel worked upon arrival and all this ruined what could have been a lovely stay

Beautiful spot but service and food doe not meet expectation of a 5 stars resort, no class. Mineral water should be free of charge no matter if you book all inclusive or not.

Was not impressed would the service. Multiple issues with communication about the resort leaving us missing out on opportunities and losing out on parts of our booking. I am not sure if there were so many issues due to covid, but I will not be back during our next trip to Elounda. The food in the restaurant was not good and the drinks were all lacking. We paid extra for a lobster dinner and highly regret it. Waited 20-30 minutes in between each course. It was one of the most frustrating meals I've had. The property is nice, but outdated . On a positive note, the views are great.

Great hotel - would highly recommend getting a room with a pool or sea view. Rooms (we had a superior bungalow with sharing pool) were large, nicely decorated and modern. Breakfast and dinner were varied and staff always friendly!

Amazing hotel, great food, very friendly staff. We had the best time :)

Everything was beautiful! Loved the floral gardens and how clean the beach and pools were kept. All of the staff was so friendly and did a wonderful job! It is such a relaxing, enjoyable place and a wonderful vacation that we will never forget.

Everything about this resort was amazing. The food. The room. The staff. We loved it!!

Nice and friendly hotel, beautiful beach and view. I would recommend it.

Amazing. Only complain was that there were blond hairs in the bed and we both have dark hair. Since we only noticed on the last day, we did not mentioned it to the front desk.

Good motel

This hotel is simply amazing. Everything is a dream come through you definitely get what you pay for. Thanks a lot

Loved this hotel. Great breakfast, great water for swims, lagoon for fish spa, great beach bar, lots of swimming pools, very helpful staff, sea view bungalow was fantastic. Its possible to upgrade to private pool sea view bungalow for only 50 euros. Fabulous place.

Loved this hotel. Great breakfast, great water for swims, lagoon for 'fish spa,' great beach bar, lots of swimming pools, very helpful staff, sea view bungalow was fantastic. It's possible to upgrade to private pool sea view bungalow for only 50 euros. Fabulous place.

Our stay was very early in the season, we arrived two days after opening and the hotel was quiet. The staff could not have been more helpful. We had a sea view bungalow which gave us a fantastic view of the gardens and the beautiful bay. The breakfast buffet was superb but because the hotel was so quiet the only restaurant open in the evening was the main buffet which very good but expensive.

Beautiful room, quiet, clean and had a nice view. Hotel staff friendly and helpful.