Loved it

Wonderful staff, excellent restaurant and very centric. It's a very comfortable place to stay, clean, nice beds, a little rustic but it's part of the atmosphere of the beautiful town San Cristobal de las Casas is

Excellent service, beautiful hotel. The personnel very polite, and nice. everyone in the restaurant and reception was exceptional, everything very clean.

Beautiful hotel close to everything. Room was clean and comfy. Would stay again and recommend!!

Great location and great pleaces

The Staff is very friendly

Perfectly located hotel, walking distance from everything, staff was great, vibe was great. Very relaxing courtyard.

Nice and safe

Our hotel was full of ants. We left the hostel and still had ants crawling on us. They didn’t clean the room before we used it. The trash was full from the previous person.

Is a beautiful place to stay

Delicious food!! Beautiful hotel and great location

We enjoyed the location of the hotel in the center of town. It was a quiet location. The restaurant was gourmet in quality while still reasonable in price. Internet in our room was a little weak. If we sat outside our door it was fine.

Such an amazing place located in the beautiful town of Chiapas. My family really enjoyed our stay thank you for always responding to any of our questions and helping us get the most in our trip highly recommend!

Our stay was amazing! The hotel is walking distance to everything! We loved the restaurant that was on site. The food was amazing!

The location was great

A very good location. Because our room was adjacent to the restaurant and patio it was a bit loud. I would stay here again but choose a different room

Stop looking if this is in your budget. Excellent hotel. Clean and large rooms.they arranged for a tour which started at 4 am and dropped me to Palanque. On the heart of the city.

The restaurant was under construction while we were there so we had to go elsewhere but there were tons of restaurants around . The staff were fantastic in all areas of help.

Very well located, large room, air conditioning/heating available, clean, good service. It is walking distance to the pedestrian streets, downtown plaza, lots of restaurants and shopping around. Nice restaurant on site.

The lobby area and patio was nice visibly, but their restaurant food wasn’t good. I stayed 4 nights and they never had Mexican bread (pan dulce) to accompany your coffee. I and my husband got really sick with a fever, chills, and food poisoning. I went to the front desk and told them and they replied that everyone gets sick when they visit that town. I had to go look for a pharmacy as they were very unhelpful and offered no support. Their concern was only to know if we ate elsewhere to blame the other restaurants. All their food is extremely condimented and everything has a sauce. I wasn’t impressed at all. The city is overrated. It dirty and most of the city has graffiti on all their homes. It didn’t feel safe at all.

Centric and affordable, it's restaurant is run by an award winning chef, near the pedestrian zone. Cons: you can hear your neighbors.

The Hotel staff made are arrival so easy. Our room was immaculate! From the elevator ride up to our suite, to the decor, and the private balcony? I will stay here every visit!

Great location, very clean, staff very nice and welcoming. Staying here for sure next time.

Staff service was more than excellent. We arrived early (10AM approximately) and the room was ready, we didn't have to wait and was given to us. The quietness was awesome, the hotel itself is beautiful. shoutout for Guadalupe at Tarumba Resturant and Fernando who help us with the baggages and taxi in our check out. He also have us an extra towel and water without even asking him for it.

Beautiful hotel with a great restaurant

I like everything.

Everything

Excellent

Such a beautiful place, with really great food

Very comfortable.

Beautiful hotel, delicious food in their restaurant with good variety, very well located, close to main attractions and activities. Nice staff, kind and helpful.

Beautiful location, close to center but relatively quiet, easy and convenient check-in/checkout, very attentive staff all around. My only complaint was that my room was close to the stairwell and it would get very noisy in the middle of the night or early morning when staff or visitors would be coming in and out. Maybe there could be more attention to the noise level in the common area from 11pm-6am. Otherwise I had a lovely stay and thought it was great value. I definitely plan to return on future visits.