The Hotel was good, but the personal was not very friendly.

The staff were professional and courteous and very engaging and helpful. I can't speak more highly of them. The location of the hotel is very central to the towns facilities and restaurants. A special mention for excellent service goes to Tanya in reception and Ioannis from the wait staff. Nothing was too much trouble. The Manager of Catering, Nadem also assisted my family group in organising a Christmas dinner at th he Hotel with great courtesy and professionalism. I can't recommend this Hotel highly enough!

Fantastic stay at mountains hotel it was a magical pre Christmas trip .facilities were great outdoor heated pool & hot tub looking at snow covered mountains Will definitely return here .staff were more than friendly & so helpful

Really good

The hotel is outdated in many ways! Upon arrival, you have to be lucky to get a parking spot as places are limited. The so-called Spa is in need of a renovation. It is quite dark, small/cramped, chairs were partially broken, there were no lights in the showers and in general it is lacking a sense for details - especially for a 4-star wellness hotel. Also the rooms in the old part of the hotel are totally overpriced. The carpets were dirty, the sink was broken, the toilet door didn‘t close properly, the tv is smaller than my laptop screen, a plug was partially hanging from the wall, the ripped belt loop of the bathrobe was provisionally repaired with a knot and the lights had next to no brightness whatsoever. The only positive thing I can say about the room is it had a decent size. On a positive note, the restaurant area has been renovated very nicely and the breakfast was good. Also the breakfast staff were very friendly.

The property was in an ideal location in Seefeld, with being a 10 minute walk from the train station, and being across the road from the Olympiabad Swimming Complex. The hotel facilities were great, with 2 swimming pools and a spa. There was also plenty of choice for breakfast, and the staff were very helpful.

Reception: Friendly and easy check-in and checkout, smiles everywhere Restaurant: NO smile at all, NO greeting like “good morning”, staff ALWAYS FROWNING, literally all staff is UNFRIENDLY! Parking: NOt easy finding a parking space

Great hotel with friendly staff. Very good breakfast. The hotel was fully booked and there was no parking place available.