Nice traditional Italian hotel, perfect location for walking around Pisa

Overall room was was in bad shape. The shower was tooo small like 2x2 ft. I will not recommend this hotel unless you are not finding any other

The street looks a little scary when arriving at night but is probably safe due to enough people being out and about. The noise was somewhat abated by the shutters. Most of the staff was friendly and very helpful. The overnight desk clerk was not so nice. We had a half bottle of wine left from our dinner down the street and he would not even let us use wine glasses.

Prompt informative welcome and in the evening made good recommendation for a restaurant. Good location to get to airport, room was large, quiet and good breakfast. Arrived 2 hours early then check in after a looong drive we needed access to a bathroom. Unfortunately they said there one in the lobby was out of service and a service person was on their way. Disappointing there was no offer to use one anywhere else in the hotel…or even where a public one might be. When we did get to our room obvious black mold around the tub needed to be addressed.

Wine was seved in their garden.

Breakfast fine but gluten free/lactose options very limited

Good location close to the train station and walking distance to shopping and all the sites. It was charming and very lovingly maintained. Our room was large and full of beautiful antiques and nice features.

Check-in was quick and easy. Hotel staff were all very friendly, helpful and informative. We asked for a recommendation for our evening meal and their suggested restaurant was excellent. Our room was equipped with everything we needed, including a good range of toilettries. Really comfy bed. Some low traffic noise, but the hotel is in a city, so that's to be expected.The continental breakfast was really tasty with lots of different options. Hotel is really close to train station (5 minutes walk). Great for links to other towns and cities, plus Pisamover to airport. Wish we could have stayed longer. Cannot recommend enough. This is a family run hotel and their dedication and commitment to their guests shines through. Thanks for a wonderful stay.

Very welcoming, comfortable beds, sweet little bar area and we had delicious cocktails in the quiet garden. Above all, HELPFUL! My mother left her phone in the bedroom but as there is always someone in Reception (it’s family run), we were able to call from the airport and they found it straightaway. My husband was able to nip back in a taxi and they had it ready for us. Fantastic place.

The hotel has a cute exterior and is located within a few minutes walk from Pisa Centrale, the main train station. The guy at the front desk in the evenings is friendly and helpful, although apart from him there isn’t much customer service. The room is clean and value for money. However, I would probably try something more central next time. This hotel was a bit out of the way, and there are many options closer to food and attractions.

Really friendly staff. We got an upgrade to a suite which was really appreciated. Great recommendation from staff for a restaurant in town for a lovely evening meal. Would return to this Hotel again.

When we arrived at the hotel we were greeted by Marco, a very welcoming desk manager. He went out of his way to check us in, assist with luggage and generally give us as much information as possible. We had a great stay here and would definately recommend this hotel.

The hotel was excellent very clean with very friendly helpful staff. The room and bathroom were sapcious with plenty sockets to charge phones etc. The location is excellent for access to the Train station

Very nice hotel. Welcoming staff. Very good breakfast buffet.

The hotel was spotless, staff were so friendly and helpful, and the bed was comfortable. Can’t ask for much more on a 3 night city break.

A beautiful small hotel with super friendly staff, lovely rooms, walkable to everywhere in Pisa.

The staff was wonderful.

Staff was absolutely terrific - friendly, accommodating, quick to serve. Excellent housekeeping, very clean, nice outdoor seating. Location walkable to train station, downtown, attractions. Room did not provide coffee station/bottled water.

Hotel was quaint and friendly! However, we will never return to PISA. Horrible to visitors. Scam them with their "validation" trick on the bus even though they know you paid.

Property itself was clean and beds comfortable, and beautiful room - however our AC didn’t work properly. ( wasn’t a huge problem) Breakfast was superb! My only complaint- I didn’t like the location; on a side street that wasn’t well lit. ( Felt unsafe to me, glad my husband was with me!)

Close to train station and can even walk to from airport, 15min walk to tower of pisa, bed very comfy, good size rooms, really nice staff, room and shower could do with some work

It was a 10 min walk from train station, 20 min walk to tower. Easy check in, staff arranged shuttle to airport. Cleanliness: dirt/ debris on sheets once beds opened up. Some mildew on bathroom ceiling and toilet seat nearly came off when sat upon.

Our stay was nice. Room was clean and adequate. Staff is present 24 hours and always available for assistance. The area feels more local and less touristy.

Lovely welcome despite our late arrival. Very friendly staff and excellent breakfast.

Just as relaxed as travel should be. Lovely team from our very late arrival, due to a flight delay, to breakfast and checkout, they were all lovely.

Clean, good value for money no frills hotel. Staff were very friendly, spoke excellent English and a great breakfast buffet was included in the room rate. Easy walking distance of the station and nearby restaurants.

What wonderful one night stay. Excellent breakfast. Friendly staff. Very accomadating with 1100am checkout.(most have 10am) and by allowing luggage to be stored. After afternoon in Pisa was able to rest and charge phone in the lobby. Would definitely recommend.

Hotel was cozy and comfortable, and staff were very helpful. Would recommend.

Excellent !

This was the best place to stay during our visit to Pisa. The staff were really helpful. The bedrooms were clean and very large and comfortable. Quiet. Overall, great place to stay!

It's nice and clean, close to the station. We didn't like the mattress, it was too soft, so soft that my wife had backache by the morning.

It was clean and tidy. Breakfast was very expensive, but limited choice. There wasn't tea or coffee in the room.