We didn't stay. Would like a refund. It was infested with bugs, and though not experts, we think they were bedbugs. Do yourself a favor, just don't go there. In addition to the bugs, it was dirty and just plain ratty.

Upon check in, there was a party or something going and it was raining. The people attending the event was parked under the unloading area so I had to unload my luggage in the rain. When I got to my room and opened the door, it smelled like someone had just finished smoking a cigarette in the room and I found the cigarette butt in the sink. I immediately went back to the front desk and told the clerk, she apologized and sent me to another room, when I got there, someone else's luggage was in there. I thought I was being punked and so I returned to the front desk and she gave me another room after she went to make sure it was good. The breakfast was not a hot breakfast, they just had a waffle maker and cereal. No one came to refill the juice carafes or the cereal, it was like first come, first served. The room was ok but the tv in the sitting area did not work. I don't think I will be staying at this property EVER again!! Don't waste your money, you will be highly disappointed!!!

No REFAUNDS!! front desk said to me i will receve my refound for 2 nights in the 5 o 7 days but is lie! and is really bad service tv and air conditioning is not WORKING!!

Disgusting when we walked in.. The lobby, hall ways had trash and dirty towel just laying in middle of floor Thennn we got to our room and room was trashed , trash every wear. Water all Over floor Toilet paper in non flushed toilet , dirt towels , made not made Went to another room, and same thing besides the beds was made .. but found bed bugs in 2nd one.. left immediately Didn’t even stay

Dirty and simple but price was cheapso i guess you get what you pay for

There was no blanket on one of the beds, the area was sketchy, the toilet didn’t work and the shower was clogged. There were also bugs all in the room and strange smells all throughout the building.

This is a Roach motel that need to be shut DOWN....It SMELLS , unsafe and dirty!!!!!

The staff were friendly. The room was clean, but the halls and elevator could have used some extra cleaning. The breakfast less than expected they had it set up to make waffles and toast but no other hot food items. The driveway to get in was a struggle to get in and out of due to location and traffic.

Little disappointed in morning found roach in our room near our bed will not want to stay again

Not good, DO NOT STAY HERE

Booked for the weekend of June 20th thru the 24. First room dirty with a used bath cloth left in the shower, dead roaches in the fridge and freezer. And baby roaches crawling everywhere. 2nd room toilet leaking bathroom floor flooded and roaches… 3 room looked and smelled better but still had roaches. Front desk was cool and upon check out front desk advised they had roaches and bed bugs and new management was extra cheap. Checked out the very next day.. READ ALL THE REVIEWS.

Clerk was terrible key would not work to enter room, Clerk issued 2 more to keys to two different rooms one with people already in room. No manager present to give or assist in REFUND or Assistance. WORST HOTEL EXPERIENCE EVER. I left without every getting assigned a room. If Hotels.com could assist in helping get a complete refund that would right this issue.

This place is absolutely disgusting crawling with roaches, toilet won’t flush, problem after problem won’t ever stay again

We stayed 2 nights and did not have time to change hotels as we were there for a wedding. This hotel needs to be closed down and renovated. It is old, could not sit on the furniture as it was so dirty. The pool was closed. The only thing about the breakfast that was good was the coffee. The staff were nice, mostly. The carpet throughout the hotel was old, smelly and dirty. Our window was so dirty you could not see out of it - literally. There are not even vending machines. The walls in the room were horribly dirty. In fact, in our friends room there were dirty handprints on the wall and what looked like blood stains, or something red. There was no toilet paper when we first arrived and only 1 wash cloth for 2 of us. So, Clarion, you need to condemn this property or completely gut it and start over. And, they charged the same amount as nicer hotels in the area.

ROACHES AND NOT VERY CLEAN DINGY LINEN

Towels and face towels are dirty, WiFi was out for 48. Room key never worked.

The room was so dirty

The room we stayed in (218) had a very bad smell upon arrival. It was also very dirty. The under bedding had stains, the shower had not been scrubbed, there were stains on the carpet and walls. There was no coffee in the room for the machine and none at the front desk, supposedly. Additionally, the front desk staff was extremely rude (both day and night shift). And on top of all of that, there was an intermittent smell of marijuana coming into our room from somewhere, as well as outside around the facility.

This hotel served it's purpose. It was a central location for all of our destinations while in Charleston. Very close to lots of great restaurants, grocery/drug stores, and an outlet mall.

The one person staff is ridiculous. She was very helpful and nice. The breakfast was limited and dry. We killed 3 cockroaches and the room had not been cleaned or stocked at all. Smelled like smoke even though it was non smoking

Great deal on a good place . The room was very big and accommodating however I did see a couple of roaches and the breakfast was very limited but for the money I can’t really complain it was nice

The lobby smelled like pot along with the room the comforter was stained shower didn't drain and shower had no pressure and the TV didn't work the first night

It's an older hotel on a busy road. Soon after we checked in, we found the toilet leaking (clean) water all over the bathroom. When we reported it, we were assigned a different room, but when we went to move our things into it, there were roaches crawling over the table. At that point, we checked back out and went elsewhere so did not stay overnight at all. Also, the whole building is smoke-free per signs but the hallways reeked of marijuana smoke. The desk manager was extremely nice and felt very bad about our experience.

Room was clean and comfy....no bed bugs was a plus, service was excellent. Breakfast choices not good. Pool out of order which was sad because thats why we booked this hotel. Room had roaches...

Bed and rooms very dirty, did not stay and was not able to get a refund. In door pool not working, had to wait 30 minutes to check in was there at 3:00 and they had a shift change and staff was late.

First of all it was a smoke free facility but it smelled heavily of cigarettes and weed. Even the indoor pool smelled like weed and was supper muggy…so we couldn’t even go swimming. The first room we were put in the pull out couch was gross and looked like someone died on the mattress. Found some baby roaches in the bathroom and smelled so bad. The second room we thought was going to be better it was on a different floor. No the bed when you lay in it our feet were in the air and our heads were near the floor. The bed was like sleeping on the floor. It felt like they took a pillow top and turned it over where you were sleeping on springs. There was a cigarette hole in the sheets and the towels had yellow stuff on them. Needless to say we cut our trip short because it was non refundable and went the 6 1/2 hours back home. The only good part of the hotel was the lady that checked us in when we got there she was super nice.

Great

Would never stay here again or refer anyone-the property is unkept, neglected and in need of serious updates. Mold in several areas, dirty towels, toilet was clogged and no staff at night, unclean rooms, odorous hallways, people hanging out outside grilling on a parking spot. Felt very unsafe and dangerous. Little parking and awkward layout. Unsafe pool with weird men only. Left after our first night only because nothing else was available. Will be filing a complaint with corporate.

For the amount I paid for 2 rooms, I thought it was a four star hotel. I killed 3 roaches in room 414. People from the outside are using the pool. I was feeling unsafe. Some people were hanging out around the pool entrance. The pool water was ice cold. Breakfast was limited. I talked to the hotel manager about the roach problem but nothing was done. I am requesting a refund

When we got to the hotel, the computer systems were extremely slow, and took a long time to check in. When we got to the elevator, there was trash in the hall, and elevator floor, and the trash was still there the following morning when we left for the day. Interior of the elevator was dirty and appears it has not been cleaned in quite some time. When we got up to our floor, again trash in the hallway and there was a funky smell throughout. The room was fairly clean, but appeared that someone had been sitting on the bed. There was a dead roach on the floor in the bathroom, and over our stay, we killed several other roaches. The towels were stained with dark areas, they were clean, but stained. We didn't even try going into the pool. There was no coffee maker in the room, and only a half roll of toilet paper and no Kleenex. We went down to the front desk and the woman at the front desk apologized and was very helpful. Although the TV's appear to be updated recently, cosmetically, the overall condition of the hotel was dirty and is in need of major updating.

We checked in and checked out within 45 minutes. The place reeked of marijuana and mold through out the entire hall and room. DO NOT choice this hotel. We were refund our money after having to cause a scene with the manager. The staff was completely incompetent, stating it always smells of marijuana due to guest smoking in hallways and rooms. We couldn't have been more disappointed.

They gave us the key to the room and when we walked in it was occupied by another guest. When we informed the front desk about it they were very casual like it was a recurring problem. When we got to the right room it was not occupied but still pretty dirty.