Its ok the servive

Property hasn’t been renovated.

I like everything 💕

nice

Nothing

Breakfast buffet was perfect, beds are comfortable, problem is with hot water, you need to open valve full hot and wait 3 minutes for hot water, before that no hot water.

Not enough staff. Low cleaness just to bed and breakfast hotel.

It is an excellent place for a short vacation, just one thing, I don't know why there is so much inconsistency when changing the towels

The price and some of the amenities such as coffee maker and the pool. I didn't lile the access to public transportation such taxi and shared rides. Some the employee need a little Customer Service training.

The hotel room is dirty and smells very bad, mold everywhere, no shampoo or conditioner in the bathroom, bedding and towels are also dirty and yellow, limited food varieties and almost nothing left after 9am, coffee tastes like water and breakfast fruits are not fresh and made my daughter had a diarrhea. It’s not a hotel! It’s more like a motel!!!

Very good hotel, nice and well located, 15 min walk to fifth avenue, and 3 minutos to good and traditional restaurants, in general aspects very good, we stayed for 6 nights and we are very happy

The rooms downstairs can not open the windows, there is a lot of humidity and the smell is not nice

Pros: Easy access from the fwy. Secure free parking. Free breakfast. Bed was soft. Clean sheets. Room was clean! Price was good. Cons: Very dated. Rusty lampshades. Paint peeling from walls. Furniture dated and worn/damanaged. Couldn't open sliding glass door myself. Walls paper thin. For Wyndham, I expected a lot more! Whoever owns this building really needs to invest in new furniture and upgrades in the bathroom and vanity areas. The staff were fantastic!! Very friendly.

This hotel is a hidden gem! It is not close to stores and restaurants but we were looking for quiet and comfortable and that it is! The beds were so comfortable I didn’t want to leave! The breakfast was adequate but we were late so it wasn’t really fresh by the time we got there. I would definitely stay again!!

Stains on some of the sheets and furniture, hair all over the place including new sheets and some on the floor. We knew it was not our hair since we already have very short hair.

Wasn't dirty but wasn't really clean. Needs up up keep done on prooerty(rooms).

Well located, 15 minute walk to the beach, 5th Ave and the shuttle to Conzumel

Decent hotel with large rooms. Difficult to find entrance with google maps. No hot water in the room was an issue.

We had a misfortune to stay in this hotel for a week. I was tricked by the pictures and a brand name. The reality was quite the opposite. Among the main amenities they advertise are; Daily housekeeping - in theory, yes. But the room remained rather dirty after it and so called premium bedding are old sheets that are yellow with age and nearly falling apart (same as the towels). And one day there was no housekeeping before 3PM, so we skipped it. Near the beach - if a brisk 15-20 minutes walk is near the beach then yes. Fortunately we came to Mexico to dive and also had a rental car. Restaurant and bar/lounge - there is a hall that is filled with tables where they serve a very mediocre breakfast. But otherwise there is no restaurant and no bar at all. Outdoor pool - yes, but a VERY small one. Pool bar - a structure, yes, but doesn't function. The windows do not open and you have to keep AC always on making your room smelly after a few days. The beds are not comfortable at all and the bathroom very old and unkept. I really can't find any good thing to say about the hotel apart from the nice girls at the reception. Otherwise the service doesn't exist. The Wyndham brand should be removed from this place.

Close to a mini mall 5 minute walk Close to Sam's club 5 minute walk

Good

Not sure if the dishwasher wasn't working, but they ran out of cups, bowls, silverware, most mornings. Hotel is away from restaurants so be prepared to walk or take a taxi to find your meals. One 2-slice toaster for everyone to use. Bring your own netflix. Otherwise a good hotel.

The property is tired and a lack of maintenance contributes to the overall tiredness. The breakfast is a joke. We ate at McDonalds as it was better than what was served at the hotel. The pictures on the website for the hotel are either from another hotel or taken years ago. The staff are accommodating and the rooms are clean, with comfortable beds. The outdoor pool is small and shallow and generally has leaves blowing into it all day long. Parking is acceptable and free. Overall, the hotel is adequate but only to a 3 star status and the lack of maintenance just makes you feel like the management doesn't really care.

Very friendly and helpful stuff. It’s located in quiet area and ideal for the family. It’s 15 minutes walk from the beach and shopping area.

Good stay in modest hotel. Good value

The Wyndham Garden Playa Del Carmen is a solid choice if you know what you are getting. The rooms have most amenities, the AC is good, the shower is hot, there are blackout curtains etc. However the location is just off Highway 307 which makes it great if you spend most days driving locally or taking trips, but less walkable than being closer to 5th Avenue. The property has a pool which is ok but if you want resort style pool days then buy a day pass for a local resort with more choice. Some of the furniture is a little worn but generally in good order, readonably clean and functional. The reception and housekeeping staff were excellent and tried to help whenever asked. The breakfast is adequate with some hot food options as well as fruit, toast and cereal. Overall very good value but make sure you know what to expect.

The rooms need some TLC. Our friends had a suit, furnitures were dammage. It could have been do nice. A coat of paint would go such a long way. Our bathroom had no were to put soap, shampoo etc in the shower. Felt like it was not finish. Restaurant, you cannot move chsirs around. We were 5 and couldn't all sit at the table. Only table of 2, 3 or 4.

Great

Closer to downtown than i thought. Big room, comfortable big bed.

Good value for money! Excellent breakfast. Hard working, friendly staff. Large room, bed very comfortable and hot showers every day!

Very old. Not worth this amount. Never replied when I send them messages before arrival.

The place its dirty and the rooms are a disaster, i,e smell of the room was abnoxioius with clorox, the bathroom seat was broken, very limited outlet, no fridge in the room, no safe box and its not worth the money paid.