We where there to visit my son. The hotel was under construction. The elevator broke while we where there. No one ever came to clean our room or restock our towles.

There are renovations being done, so I hope this property improves. Our room had a strong smell that was a combination of jet fuel and another odor I could not identify. The tub had stains and the grouting was cracked and missing. The mattresses weren’t too bad, but the pillows were like sleeping on rocks. Some halls sneaked odd, but others were fine (we had family staying in multiple floors). The selection of items in the little store are very limited.

The hotel hallways and rooms smelled TERRIBLE!!!! Couches in the rooms were dirty/covered in stains. Place just seems old and outdated.

The service was great the room itself was not as nice as I had hoped, had a real musty smell, but it was an older hotel which is in the process of a renovation

The location was perfect for the Marine Bootcamp graduation! It only took approximately 10 minutes to get to MCRD. There were plenty of places to eat nearby. The breakfast was good the day we were there to eat at 6:30 a.m. It was quiet and peaceful. The staff were friendly and helpful.

Good

It was a bed to sleep in. There was a spot on the wall for a smoke detector but it was removed. Shower curtain rod barley hanging on so both ends of the shower curtain kept sliding to the middle openning on both ends. The couch had mold on the middle cushion due to the fact that the room and the whole floor was very humid.

Staff greeted us and were a great help with pointing out places to visit locally. Facility was clean, updated, and quiet. Overall it was a great stay and will stay there again if in the area.

The only problem I had was the carpet needs deep cleaning or better still they need to change the carpet, but coverall my stay was superb 👌. The staffs were friendly and helpful.

Needs major updating. Air conditioners leaking water into the carpet, smell of mold and mildew in the rooms and hallways, carpet torn and stained, beds uncomfortable, employee got mine and another persons rooms mixed up so I got charged for theirs and mine and have yet to get reimbursed. Stay away from this place!!

While the employees were very kind, the room and property lacked cleanliness! There was mold in our room, the bathtub finish was flaking off in many places, dirty hand towel in the bathroom, the rug was wet around the AC, the room smelled of mold, it wasn’t vacuumed, hallways were hot, the hot tub wasn’t working- a worker said he knew nothing about how to work it or fix it, the pool area is very unkept with dirty pool towels laying around- mind you there wasn’t a single person in the pool area when we were there! So those towels weren’t picked up from previous days! I can’t say it enough, there has to be mold there! My whole family was getting sick just from a night there!

This hotel has bed bugs. The staff knows it and does nothing.

Nice hotel, great breakfast

Very large room and comfortable beds. Not the cleanest, dirty rug, stained curtains. There is a space under the front door so bugs are able to crawl in. I had some crawling visitors. I would stay again but would not be my first choice especially with all the newer hotels in the area but it was good for the price.

This is by far the most disgusting hotel I’ve ever stayed in. The front desk is rude and inconsiderate. The first room we received smelled horribly like mildew and mold, there was a line of black mold in the shower along the tub, the carpet felt sticky and almost damp. The sheets were clearly not clean as there was dirt and hair on them. There were also suspicious stains on the couch and curtains. But the worst was the smell, after 2 hours of trying to sleep in this room I got a sore throat and my lungs felt like they were burning. I went to the front desk who seemed unphased and not concerned at all and proceeded to offer a new room, but that’s it. I woke my child and we went to the new room, the smell was less, but this room was equally disgusting. It literally looked like someone urinated on the bathroom ceiling. I also saw a roach behind the toilet. We ended up cancelling our second night stay we had planned to go elsewhere. I would not recommend this location to anyone and I honestly don’t know how this place is even open or meets health standards.

Terrible. The room that I had was very dirty and had an unpleasant smell. This is why I leave earlier than I planned.

Room was dirty and had a smell.

AC in the room kept popping the fuse. The beds were musty and the toilet was filthy. We stayed because no other hotels nearby had vacancy.

Location was great, room service was not good, put a request in for service never received it.

Pool not accessible

This place is absolutely disgusting. Even the elevator was filthy. There were hairs in the bed sheets & I’m pretty sure I got bit by bedbugs. I wanted to leave as soon as we saw the room but we had to be back on base in an hour and had to shower and change so there wasn’t time to find another room. That room was definitely the worst part of our trip and literally wanted to cry that we got stuck in such a dump. They also require a $150 incidental fee hold which they tell you about at check in. That’s more than most places and is odd since this hotel is really more of a roach motel. I didn’t see any roaches but I am sure they are there. There’s no way a place that gross doesn’t have roaches. The hallway on our floor smelled weird too. It was a thick, nasty, fishy odor. Do not stay here if you have ANY other in option!! They need to be shut down.

Problem with management with service animal

Property is older and pretty run down carpets in the room were dirty. AC was out on main floor for 2 days. But people working there are great.

Lobby, hallways and elevator was humid and hot. Check in was at 3, I did not get my room until 3:45 pm. My room was not fully stocked with toilet paper I had one open roll and no extras. I had no shower curtain. Complimentary breakfast was good and fresh. Customer service was not very good at the front desk. I will not stay here again.

Filthy. Mattresses were awful. Floors felt dirty. The bathroom was not clean. Hot water could burn your skin off. Gaps so big under the doors we did not feel safe. People congregating in the parking lot. Cigarette butt’s everywhere. Breakfast was good. Coffee was good. Kids had fun in the lukewarm pool and hot hottub. Precious guests left a note for us to find saying that don’t clean the rooms and they farted on all the pillows. Found this note in the sofa bed. Which was also awfully uncomfortable almost unbearable. Oh! Abe every single noise your neighbors make on every side of you- you can hear like the walls are paper.

Construction going on....but ok access Humidity smell in hallways Room clean

Convenient, friendly staff

I only used it to shower and sleep, however the A/C unit had a leak so the room smelled kinda musty. Aside from that it was good. Needs better coffee though

Overall it was well about the only thing I didn’t like was the parking was very tight and I had to call to get new towels,when I thought that house keeping would come in the room every day since we didn’t have a do not disturb card to hang on the door ,all the stuff was nice when you talked to them .

Friendly and helpful staff. Room was above par for price.

Fronk desk agent told me my room number out loud instead of just writing it down, which I know they're not supposed to do for safety reasons. Also didn't like the fact that you could smell weed throughout the entire second floor.

Easy stay.