Great upscale property with great customer service and excellent spa services! If you’re in the area, definitely recommend the stay and spa services!

Super friendly and attentive staff that always checked in to make sure you had what you needed. The grounds are beautiful, and they clean up the beach daily for seaweed.

The property and grounds were nice and staff was helpful. Only drawback/negative I have to say is in regard to our villa. Everything was nice....until it rained. The master and the 2nd bedroom had issues with leaks through the patio doors which would flood the floor of that room. They probably need to be resealed, but feel that this is definitely a safety hazard for future guests. Otherwise, I would likely stay here again.

My family and I stayed at Las Terrazas for a week and I’ll room only got cleaned one day. We had to go search for house keeping to retrieve towels and wash clothes. The trash build up in the room also the dirty towels and wash cloths. I shared this with the front desk manager each day. The front desk staff were very friendly. The manager change our room when we had a leak in the master bedroom. Overall I’ll stay was very nice. But house keeping needs to be revamped.

The property was beautiful, the staff was amazing. The only issue we had was the shower was always cold, no hot water.

Food was excellent, staff was friendly and my room was amazing

We, a family of five with children aged 8 and 17, spent nearly two weeks in San Pedro at Las Terrazas. This is a wonderful resort with an excellent pool and beach. The staff is very friendly and warm, including the restaurant staff, the guy on the beach (highly recommend sailing with him), and the ladies at the reception. By the way, after checking out, we forgot some items in the room, and they quickly sent them to us for free via a local airline while we were waiting for our flight at the airport. Phenomenal! The rooms are large and spacious, and the service is excellent. The town is about 20 minutes away, so rent a golf cart – it’s the main mode of transportation on the island and a great experience.

The beach .pool and restaurant was all in walking distance

Professional and attentive staff made for an enjoyable visit. We had an awesome time. Do not leave anything in your golf cart overnight, things of mine went missing.(My fault, I am too trusting of people). Nice quiet setting north of San Pedro away from the bustling city center. .

It was located in a calm area with nice access to the ocean, restaurant was great

The property has up to date rooms, the staff was very welcoming, but it rained several days which definitely impact our experience. Once the rain cleared we had an excellent time. Would definitely stay at this resort in the future.

Beautiful property!

Fantastic stay. Beautiful boutique hotel with excellent service. Very clean and spacious condo. We really enjoyed the pool, restaurant and bar had great service. We particularly appreciated Nigel and Cesar. Front desk was helpful and responsive to needs we had during the trip. Concierge service was excellent about booking activities and even rebooking couple of things when our travel was delayed.

Pros: large long pool. I was able to do laps in the morning and evenings. The rooms are spacious and cleaned daily with fresh towels. The hotel provides free kayaks, paddle boards. O restaurant had delicious food. Staff was always helpful and friendly! They have a spa and I had a deep tissue massage: amazing Spa gel pedicure was well done and good experience. Witnessed weddings on the two weekends we were there. They had a great DJ, setup was pretty , with the large white tents, outdoor bar and buffet style setting. Cons: “O restaurant” food was delicious but expensive . And so we explored nearby restaurants which had delicious food as well. The pictures of their beach water showed blue beach water. In reality, it was a wide expanse of sea grass in beach floor rendering a brown water hue. At the end of the dock, where there’s a swimming area that is roped off, the water is light green/ blue clear as the bottom is sand. In fairness, all hotels north of San Pedro has sea grass not sand for their beach water. This is different from the seaweed that washes to the shore. In fact, only Las Terrazas was the only hotel I saw( cause I walked 2 miles going south from their property, along the beach) that cleaned up their beachfront and removed all the sea grass. Overall, I would recommend this hotel. It is 20 minutes to San Pedro to enjoy restaurants along the way( tipsy lobster , truck stop, Aji, Rumhouse, Coco cabana, Capricorn). And 20 min to Secret beach: via golf cart.

This property was clean, and it was also nearby beaches and different restaurants/food options.

It was a beautiful resort about 10 minutes north of San Pedro. We had an amazing room next to the ocean.the pool was cool and refreshing. Staff checked on us constantly. Would recommend.

Quiet, comfortable, and spacious! Beautifully furnished apartment like casita. Beachfront, never far from ocean. Excellent restaurant. Staff friendly.

The property was clean, service was wonderful especially the concierge/front desk.

Best resort ever! Amazing staff and so easy to get to everything. Definitely the best location for San Pedro!

Perfeact

Good: The staff is friendly and responsive when contacted. Nice pool and the property also looks good, but it's on the smaller side. Breakfast was expensive, but good, Bad: The maintenance people don't clean properly, and washcloths weren't replaced a couple of times, but the worst part was when I dropped my earring under the bed. It's clear that it wasn't cleaned under there for several months. I kept sneezing and realized it was my dust allergies. Also, the floors in the showers were gross. In addition to not being cleaned properly (like my used Band-Aid on the bathroom floor for 2 days until I threw it out), the tiles were chipped and dirty. The bathroom floors definitely needed a refresh. Worst of all was that Room 126 didn't have hot water. After taking several cold showers over 4 days, we had to call maintenance every time we needed to take a hot shower. Starting your birthday off with a cold shower is not my idea of a good time. On the 5th day of our 8-day trip, I complained to the manager and was sent to a better room with working hot water. It is clear that they knew the room had problems. They should fix it or not assign anyone to it. Finally, the island had several blackouts and we were left with no electricity. So even when we changed rooms, we had no lights or hot water. Two outages lasted over 2 hours, but one day we didn't have electricity from about 10:15am to after 1am. Other resorts had generators, but not this one. Invest in the property!

Thanks for all the help! Awesome place to stay!

Spacious room, clean, quiet at night, and friendly staff

Hotel was beautiful, check in was easy, beautiful infinity pool and delicious food from the restaurant however, we were told the power would be off the next day, but was not informed that the hot water heaters were electrical. We were forced to take cold showers. Not really a big deal. You’re in a tropical region, but it would have been nice for the hotel to be Honest in its entirety. We were unaware that everything was electrical. The manager said he was unable to compensate us for the inconvenience!

The front desk girl wasn’t very nice to us

Amazing experience, want to come again!

We definitely enjoyed our stay. Staff was very friendly and helpful. Nice pool and beach. It did seem like there wasn’t great attention to detail in cleaning/maintaining rooms. I.E. missing tiles in splash pool, dirty shower grout, lots of chipped paint, etc. if mobility is an issue, may need to check on what floor your room is on. We stayed in pent house (3rd floor), and stairs were only option, which fortunately was no issue for us.

Room was just okay. The couch was uncomfortable and the outside furniture was falling apart. The look of the resort from the street was underwhelming… disappointing

Quiet and safe area north of San Pedro downtown. We did the local flights and transfer offered from the hotel which was a nice way to transfer however they bake in a 2 hour connection in Belize city which is a long time for a tiny airport. Luckily we got on standby for the earlier flight. Hotel has a beach area but the water was murky with a lot of sea grass basically making it not swimmable. This was a big disappointment. I know many parts of the island have rocky waterfronts but I picked this hotel hoping to be able to swim in the ocean. They did clear seaweed from the sandy beach area. Pool was very nice! Food was pretty good but pricey. We had a 2 bedroom with kitchen and laundry which was spacious. Rooms/bathrooms/toiletry were all fairly basic/simple given the price point of the hotel. Staff were friendly/helpful but service was definitely slow and small things were forgotten We rented a golf cart to get to town and to secret beach! Plan on it as there is not a lot to do at the hotel. Overall nice place to stay but they can make small improvements (upgrade showers/toiletries, better service when ordering food/drinks, etc)

STAFF WAS VERY ACCOMMODATING TO ALL OUR REQUESTS.

The transportation provided to and from the resort was efficient. Our 2 bedroom deluxe room was basic; but nice. We enjoyed the beautiful pool. The staff were very friendly and attentive. Enjoyed the use of the kayaks and stand up paddle boards. We had minor issues in the deluxe room that were addressed immediately when we brought them to our attention. We would definitely stay again.

The staff was terrible, our experience in this hotel was the worse in Belize, everything else amazing. This hotels is over value and rated, there is more and better options in Belize