We stayed overnight after a local event. Hotel was clean and comfortable and the staff very friendly and helpful

Lovely hotel, food was good . I think service in te restaurant needs to be better. A bit of training would make the restaurant and the overall experience an exceptional one. The shower was a bit of a challenge, kept getting hot and cold which was very annoying

Wonderful short stay, room, staff, and food fantastic

The staff were extremely welcoming and helped to make our visit so enjoyable. The continental breakfast was excellent.

Excellent location, within a short stroll of the river, ruins, bars, shops and eateries. The staff were very friendly and helpful. We managed to get a free hotel parking space very easily. The only downsides were, our room was next to the lift, so it was noisy as people returned to the hotel in the early hours, plus the pillows were incredibly soft and offered no support at all. That said, we would definitely stay there again!

A really lovely hotel. Very nicely decorated especially in the lounge area and dining room plus bar. Centrally located for Christchurch. Staff happy and friendly and very professional.

Greatttt place. Charm location. History

Very nice stay, thank you

A really excellent Hotel in a perfect location for exploring historic Christchurch.

Charming place to stay

Lovely room in a beautiful location, near to shops, cafes and restaurants

Nice hotel & couldn’t fault our priory room, that was lovely. Limited parking opposite, we had to park in a public car park on our second day. We thought there would be more of a choice on the dinner menu so we chose to eat elsewhere. Found breakfast to be on the expensive side & feel that tea/coffee should be included & not charged as a separate entity. We waited a long time to be served at the bar on our first afternoon & that particular staff member came across a bit too obnoxious, unfortunately. That being said, overall we had a pleasant stay.

We had a really wonderful stay, the staff here are friendly and helpful, the beds soooo comfy and the bathroom shower gel, body cream just lovely. The hotel is located right where you want to be, my daughter’s room had a great view of the priory and we could walk along the river to the harbour. Perfect!

Beautiful Hotel with lovely staff.

Attention to detail was excellent, great staff and atmosphere, food superb.

Great location

Chateaubriand was ok we asked for medium well but it was quite rare and we do not think it’s worth the £65 .

The hotel and room were extremely clean and comfortable. The staff were very helpful and attentive and nothing was too much trouble. A lovely break in a superb location. Would definitely stay there again.

Nice hotel with great breakfast. Staff very friendly and helpful.

Staff were very welcoming and friendly throughout the stay. Inside of hotel is beautiful. Bedroom was excellent, Queen room, with plenty of space, lovely decor and very comfortable. Good selection of tea and coffee. Only criticism is the bill is hard to understand.

Sorry I‘m not happy bed in loft room. It make us little itchy in my sleeping. That was problem.

This is a great place to stay, the room was amazing. Staff were brilliant. I two minor criticisms, and they didn't impact my stay but they could have. 1. Music from restaurant filtered up in the room, and didn't switch off until 11:45. When I first arrived in the room I thought it was a speaker in the room playing 'relax and welcome' music, but it wasn't it became more dancey as the night went on. 2. The road is a bit noisy - again this isn't the hotel's fault. The hotel is in an excellent location. I guess you get used to this!!

Nice location

This was the third time I have stayed here and was the best. The restaurant was very good and the atmosphere was excellent

Not sure whether the Kings Arms is a Hotel with Bar and Restaurant or a Bar/Restaurant wih rooms. Whichever - it's a very pleasant place to stay in and eat at while in Christchurch. Situated in the nicest part of the town, opposite the ruins of the abbey and by a nice river walk down to the quay. My room was the largest available and was very well appointed. Lots of space, fridge, safe, full tea/coffee making facilities, nice bathroom, etc. Breakfasts were excellent, almost anything you could want was either laid out on the bar or available from the menu. I had one dinner there and it was delicious. Staff all friendly and helpful. Minor niggles: Freeview reception would cut out for minutes at a time, muzak from the bar seeped into my room (but was turned down in the evening when requested), not really a dedicated reception - more an extesion of the bar, church bells ringing the hours and quarter hours (I found it comforting but others might not!!!), overhead shower took many minutes to get hot (although bath and sink would come through hot immediately????). Minor issues. Would defintely stay there again or eat there if in town.

Came for 2 nights to celebrate birthday and had lovely stay. Stayed in room 101 which was very spacious with a comfortable large bed. Only down side was noise from traffic outside and also they emptied bottle bins at around 6am which was very loud. However, this didn’t stop us enjoying stay. All staff were very helpful and friendly (especially Charlotte in the restaurant who was lovely) Attention to detail was exceptional which included tasty tea and coffee, complimentary water in fridge and high class bedding.

Stayed in room 102 directly above reception and 3 ceiling mounted music speakers . At 10.30 i had to go down and ask the manager to turn down the music volume so that we could sleep. There were no customers in the area .He was very apologetic and turned it down.

Better than expected. Really nice place, lovely bar and great rooms. Breakfast was great too

Nice hotel, huge room, but road outside busy so quite a bit of noise.

Excellent hotel, friendly and efficient staff. Impressive interior design.

Beautiful hotel, we loved the decoration of the various rooms, very friendly staff and room 103 was really nicely sized with incredible views, however sadly it was too noisy for us on a Saturday night (with a wedding reception in the building next door). We could hear each song very clearly in our room, so it was unfortunately not the relaxing experience that we had hoped for. The music was admittedly great, and did finish at a reasonable time, but we were tired after a busy day and just wanted to relax in our room. The room was gorgeous but situated about 10 yards from a set of traffic lights (which had large lorries and boy racers at 1am waiting). The parking was a bit confusing too so we ended up parking nearby (and paying). Remove the noise & disruptions and it would be a 5/5.

Excellent hotel. Very large room, courtyard facing room was also really quiet. so comfortable bed. Excellent food. All the staff so helpful and helpful. Highly recommend and we will be returning.