This place was fantastic. The room ( more like a suite) was HUGE and the bathroom spacious and modern, with a lovely, well equipped kitchenette as well.

The receptionist who checked me in was the most helpful and friendly person I've encountered for a very long time.

Premises are under renovation and housekeeping was below average, i.e. room card of last guest was still sitting at the room, a glass half full of water in the kitchen, a hanger on the washing basin in the toilet, safe not working, etc. In short, everything looks great in the photos and only in the photos...

Very friendly staff that do go the extra mile on every request. Room was very spacious and the hotel is walking distance to most of the attractions in Baden-Baden. We did not have the breakfast as we opted to have it at one of the cute restaurants in town. WiFi was fast which is great for business travelers. Definitely very good value for money.

Big room, very clean bathroom. The bed was a little bit too hard. Breakfast quite expensive.

Pros: Large suites | High ceiling | Wide windows | Comfortable beds and pillows | small kitchen | Bach tube| cleanness| close to city center| well maintained building. Cons: Lack of air conditioning| soundproof windows turn to noisy narrow road.

Extra cost for parking should have stated before checking in kind of like paying for suitcases at airport

Hotel is wonderful. Clean, quiet, very spacious, with kitchen and amenities.

Great Stay!

to hot

Lovely apartment, big and nice kitchenette.

Had a great experience over almost three weeks. Nothing is too much trouble for the staff. Extremely friendly and efficient.

Cold atmosphere with staff that doesn't really care about issues such as shower not working properly.

Everything about this hotel was excellent except for one thing. We used the laundry service and could not find the prices. It turns out they were listed on the back of a room service menu. We were charged over 100 Euros for 8 items and a few socks and underwear. They also charged a 50% express charge even though they did not deliver until the next morning. The manager refused to give us any compensation. I suggested they put the price list in the laundry bag itself as we would never have used the service if we had known. The laundry cost more than the room!

I stayed here 3 nights in a double bed room. The room is clean, quiet, and very well appointed with a separate bedroom and mini kitchen including microwave and coffee pod machine. Staff English was good. The wifi was very generous and allows you to connect 5 devices. The breakfast was excellent, with a huge range of choice; maybe a little pricey but Baden Baden is an upper class tourist town so you will find a lot of meals are on the expensive side. The location is fairly good, a modest walk from the town centre and there is a nearby supermarket. You can catch a bus to & from the train station but I caught a taxi in as I couldnt quite understand the bus routes when I arrived.

I stayed here 3 nights in a double bed room. The room is clean, quiet, and very well appointed with a separate bedroom and mini kitchen including microwave and coffee pod machine. Staff English was good. The wifi was very generous and allows you to connect 5 devices. The breakfast was excellent, with a huge range of choice; maybe a little pricey but Baden Baden is an upper class tourist town so you will find a lot of meals are on the expensive side. The location is fairly good, a modest walk from the town centre and there is a nearby supermarket. You can catch a bus to & from the train station but I caught a taxi in as I couldn't quite understand the bus routes when I arrived.

Comfortable apartment like home and the price is bargain. But the location is in the middle of train station and city center and not very easy to find without google map. There is supermarket nearby.

Comfortable apartment like home and the price is bargain. But the location is in the middle of train station and city center and not very easy to find without google map.There is supermarket nearby.

Was pleasantly surprised with the size of our room. It's more like a one bedroom apartement, nicely furnished, and well-appointed. It is short walking distance from Baden Town Centre, and you can reach almost every attraction around town. Overall, a highly recommended place to stay.

Was pleasantly surprised with the size of our room. Its more like a one bedroom apartement, nicely furnished, and well-appointed. It is short walking distance from Baden Town Centre, and you can reach almost every attraction around town. Overall, a highly recommended place to stay.

We expected the two double beds and that was what we saw on the option of advertisement. And the staff in there just said NO...we didnt have two double beds...just one double beds (actually its two single bed aligned together) ..its OK for you to explain but PLEASE...for this kind of attitude!?!?!?!DEFINITELY wont recommend to anyone...

Room was Huge and very very clean! Super exceeded our expectations. Ate at a nearby restaurant, it was very good. People at the desk all spoke good english and were very helpful. Would recommend this place, could not find a reason not to

Beautiful suite, plenty of room, very nice breakfast, helpful staff. Only issue was several steps between elevator level and the room.

Comfortable hotel just few minutes walk from town and facilities. Good wi-fi. Easy to find and parking good - although small charge. Main bedroom was good. Kids had to share sofa bed in other room which was OK but the bed wasn't flat . This was NOT a suitable hotel for self catering though. We had fridge and microwave but nothing else. There were no cooking utensils so we couldn't use microwave other than to heat drinks. And there wasn't enough crockery for the 4 of us. we had to share 2 bowls and 2 plates.

Nice rooms and good location, but limited service, no restaurant/lounge.

It was a good facility with spacious rooms. Location was North of the city center, but within walking distance.

The one bedrom apartment was huge with potential to convert the sofas in the living area to single and double beds. Specifically, this apartment can sleep a family of 5 comfortably. However, I was disappointed with the so-called kitchenette. It was just a microwave and a kettle with a few plates, bowls, cups and utensils. There was no knife for cutting, no stove for cooking and most importantly no detergent or cleaning materials to wash up after use. There is a small supermarket nearby and the distance to city center is walkable and it took us approximately 7-10 minutes by foot. Besides the kitchenette, everything else was great.

Lovely hotel, great location. Only complaints would be expensive brrakfast and internet codes will only work on one device and apparently omly 1 per room could be generated. We were allowed to check in early after a pretty horrendous night and train. Superb service. Room huge and clean.

Hotel was about a 5 minute walk from downtown and 15 minute walk from the Casino. Room was very nice and spacious. Stayed in 1 bedroom suite that had a small kitchenette. Nicely furnished/equipped/decorated. Would definitely stay again or recommend to someone looking for a nice weekend place to stay. Only complaint would be for the 9 euro per day parking; however, I knew of that in advance.

Not at all what we were expecting. Extremely good value for money. Fantastic size rooms. Made a lovely start to our holiday.

Great hotel in a great location, at a bargain price! I was initially hesitant to book a hotel here as there were no reviews on expedia, but we ended up having a great stay there. The building was the first cigarette factory in continental Europe and has recently been renovated to a hotel. Our room were spacious, luxurious, and with very nice decor. Only downside was no bath, just a shower. Very friendly front staff. There are several parking options, including parking right outside the hotel. We stayed here on our 3 day trip to Baden-Baden, Black Forest (1.5hrs away), and Strasbourg (40min away). It's a nice 15 minute walk downtown but buses come on a frequent basis to the Concert Hall (Spielhaus) which is just a block from the hotel. Remember to use the green card they give you here to get discounts for services at the Baths!