It's a great place to be if you love dogs "pet-friendly", barking at 2 a.m. Not so much if you want to get a good night's sleep while traveling! Maybe I need to find a "people-friendly" place the next time, as in for the one who pays the bills! ;-) Nice clean room though! Bathroom sink slow to drain. Comfy. Upadte: after getting over my lack of sleep on the first night, I decided to change my rating from 1 to 5. The hotel is fine, it's the entitled guests who are only concerned with themselves and their dogs that they would let them bark all night! No consideration for others. That's what the world is today!!

I booked prepaid for this reservation for an elderly disabled family member. They charged them an odd amount at check-in and when they inquired as to why, they were told it was a mistake and world be fixed. I inquired the next day at front desk the gentleman did not see any notes to why they were charged. I had asked they refund it ..he said only the GM could and he would contact him and he could process refund remotely. 2 days after check-in still no contact from management i emailed the management email and provided my phone and email address. Im still hopefully they will correct the issue as this family is on a fixed income. It is sad that the elderly disabled would be treated this was and lack of follow though and follow-up by CW staff to correct this issue is beyond me. It takes someone a few seconds to incorrectly charged someone but several conversations and several days the issue was not resolved and absolutely zero response back to me. Still waiting fingers crossed they will correct the issue.

I didn’t like that I requested my room to be cleaned twice and it never was. I didn’t like that the shower curtain was way too small and high. It made it difficult to shower without getting water everywhere. I didn’t like that carpet in the hall ways clearly needed to be cleaned and weren’t. I didn’t like that dishwasher needed to be fixed and hadn’t been. I never used the dishwasher. I’m referring to cosmetic issues. However, I did like the water pressure. I also liked the front desk staff. Very friendly!

The rooms were really clean. There was no breakfast. The hallways smelled like dog poop and marijuanna. But luckily it did not leech into the rooms. The beds were comfy and the room was spacious.

The couple at the front desk were absolutely fantastic. But everything else sucked. SMELLS like cigarette smoke and its a bit of an older cheap hotel. In the parking lot a tweaker had their window open smoking drugs right into the parking lot and randoms walking through the lot. We left and went to the Aloft hotel.

Staff was very helpful and the room was very clean

Nice folks.

Perfect for our purpose of getting to birding location NW of Austin

The property was convenient for our trip. Close to a decent assortment of food options and the residential area we were visiting. It was an older property but well maintained and clean. The staff were all very friendly and helpful.

Very nice staff

This hotel was alright for a one night stay to see some family. It definitely seems older and the room was not exactly the cleanest. Lots of small wall and floor stains. When I was wahsing my face I found a small roach in a hand towel. Not fun but we are in Texas. Not the worst place to stay but not the best.

Wonderful accommodations.

Outdated facility. I continued to find wads of black hair in my first room. The water never got hot and was told to let it run for a few minutes before getting in. The elevator looked like it had never been cleaned. There was a sock by the trash can that was not picked up for a week. No one ever came into my room to clean and I was there for two weeks. The only employee that I could give a 5 star rating was the girl who worked last Thursday night. She was amazing and very kind. Will not be staying again.

This property is an extended stay property, that was not advertised as an extended stay on Expedia or the property website. There was no breakfast available, and we stayed three nights and had absolutely no room service whatsoever! Even though the property is advertised as a non-smoking facility, the interior of the building reeked of smoke! I would not stay at this facility again!

Great location

Bed was comfortable but windows need better curtains. Lights shined through and made it difficult to sleep.

In general I had a pleasant stay and the hotel was quite nice for the price however upon arriving, my bathroom door unhinged partially from the wall the moment I opened it. This meant I had to essentially pick up the (heavy) door just to get in/out of the bathroom. I told the front desk as I was headed into the city hoping it would be fixed when I returned, but it wasn't, so I had to deal with that situation the entire stay. That experience was a bit bizarre. The only other negative was the constant slamming door sound at around 7am coming from the hallway. That too was pretty irritating.

No breakfast, room musty, dusty , bathroom was not to my standards , vents very dusty & dirty ,

Unfortunately, we were welcomed by pests throughout the room [roaches of different sizes] and had one walking around the floor as we were headed out. Could not stay another night here and went somewhere else. Please keep your rooms clean and free of pests, to charge $80 a night is not worth the investment for those allergic to roaches. We told the front desk and responded with 'it tends to happen from time to time, sorry' excuse me? That isn't okay.

When i arrived they moved my roo due to a dog staying in the next room. The room they switched us to had a queen bed, we booked a king. The bill i signed had the change on it, and the total was $135. When we completed our daytrip we noticed that the cost was $178. Not cool!!!

Nice rooms and great customer service. Very nice people.

It was amazing !

Great location close to the HEB center, safe area, helpful staff, clean hotel. Was a 10/10 for me!

The people at the desk are very nice. The outside and lobby are nice. No breakfast and the coffee area isn’t inviting. The property hallways rooms and bathrooms are very dirty. The pet area is weeds (cut) and rundown. No poop bags in the station. There was a nicer grass area on the other side of the property. The walls were really dirty in the halls and the rooms. The bathroom floor was absolutely fiflthy. There was a roach infestation as well. The roll in bed was complimentary that they usually charge for. It was very small and thin. Not great but better than sharing a full size bed. The property smelled bad. The people were really nice though but I won’t stay here again.

It's a descent hotel to stay in but not a 5 stars that's for sure I will recommended it

At arrival, lobby was very nicely and the man that greeted us was very nice and friendly. The room however is very dated, bathroom tub peaked and looked dirty. No hair dryer provided. Kitchen did not have coffee supplies so I had to go down to snack area. Coffee maker in room still had an old coffee pod still in it. When I moved the coffee maker a bug ran out from under.

Hotel was extremely dirty, bathroom and bedroom.

Check in was quick and smooth. The room was clean and comfortable. I liked having a kitchenette in the room, which would be especially great for longer stays. There is shopping and restaurants nearby which is very convenient.

The checkin process was slow. The room was clean and the bed comfortable, but the property needed updating badly.

No maid service was offered. Had to ask for clean towels.

Sheets had dirt on them. Shower curtain (one that goes inside the shower) had a bloody booger on it…

Not the best stay. The hotel didn't have the rooms that were booked. The place is dated, the furnishings show significant wear, and the room was less than clean.