The location is nice, close to the beach. There is a band playing at the ground floor sometimes in the evening till 10 pm. The breakfast and dinner buffet was good. The pool is smaller than thought.,but very nice, usually full of kids playing there. The bed is very disappointing, very uncomfortable : there were two single mattresses on a double bed. The bedsheet was not changed during our stay at all as there was a chocolate stain on it.

Great location close to promenade and beach. Rest lousy ie property condition, staff, customer services and noise level. Not a 4 star property as advertised. A cash cow being milked. Noisy bar keep us awake two nights to 2 am despite numerous complaints to police and front desk. No one seemed to care. DDR Deluxe. Needs massive reno and staff overhaul. Tour bus quality for Berlin seniors. Lousy if one expects a 4-5 star hotel: dirty carpets, slow elevators, peeking paint, missing key cards on check in, room not ready at 3 pm, no towels replaced even those on floor, uncaring staff

I rarely write hotel reviews as almost always my experience is what I expect. However this was so bad I am writing my first review for a hotel on here after using this website for years. The biggest problem was the cleanliness, my room looked like it was cleaned 3 weeks before I arrived and wasn't touched until I walked in. Spider webs and dust were in every corner, and of course spiders were everywhere. I stopped counting after I removed the 10th spider from my room. They were coming, mostly, from the patio door, which was left open on arrival, as there were spiders on the patio so if you have any issues with spiders don't come here. There is no AC so if you don't leave the patio door open then the room is hot so its either hot room with few/no spiders or cool room with spiders. I also had towels and sheets with stains, really noticeable stains that if anyone took the time to verify if they were fully cleaned they would not have used them. Finally my last major issue was I did not get the room I paid for. My booking was listed for a room with a french patio and ocean view. I instead got a room with a full patio and a highly obstructed ocean view. Walking around I saw the rooms with the french patio that would have had a much better ocean view than my room which was stuck behind a row of trees blocking the ocean view. This place's only good traits were the breakfast and location, if you stay here be prepared to pay a lot of money for only those two positive things.

NO AIR CONDITION! The most important thing with a hotel is that you get a good nights sleep. Without air condition the room was hot like a sauna and we had to have the balcony door wide open all night. At 05.00 the sun went up so we were woke up by light and sounds from outside (seagulls screaming). The pillow was not comfortable. The breakfast was generous and tasty and the staff was nice and professional. The car parking was really good just outside the front door.

The hotel is nice enough but suffers from the "Rügen Experience". Rügen seems to be top of the list for pensioner bus tours, so everything is geared up for this group. It is also quite the tourist trap. Many places, tracks, parking etc are closed, blocked or non-existent to funnel everyone to expensive parking, then a long walk or pay for a bus ride, only to be charged again to look at the scenery (e.g. Königsstuhl). The hotel for its part charges a hefty fee just to park out front of the hotel, also for usually included things such as a cappuccino for breakfast. Breakfast only starts at 8am, but even if you come down a few minutes before this, a hundred hungry pensioners have already been through the buffet like a flock of seagulls (presumably the bus tours who have an earlier breakfast start time). The hotel is also kept a couple degrees warmer for the comfort of the pensioners - ok if you like it warm. Hotel is fine, but for individual travellers, best to stay in a smaller hotel.

We had a family suite with a balcony. The view over the ocean was wonderful, but it was on the first floor right above a smoker's tent (there is no smoking in the hotel proper). On the first night there was some event in the restaurant, maybe a wedding, and the guests went out to the smokers' tent to smoke, drink and shout until 2 in the morning. We had to close the windows for the poisonous fumes and the noise, though there was no A/C on a summer's night. Is it not obvious that a family suite should not be right above a smokers' tent?!

We had a family suite with a balcony. The view over the ocean was wonderful, but it was on the first floor right above a smokers tent (there is no smoking in the hotel proper). On the first night there was some event in the restaurant, maybe a wedding, and the guests went out to the smokers tent to smoke, drink and shout until 2 in the morning. We had to close the windows for the poisonous fumes and the noise, though there was no A/C on a summers night. Is it not obvious that a family suite should not be right above a smokers tent?!

We had a great time at the hotel and it is nicely located at the beach walk with its restaurants and the beach just across terrace. The pool is on the small side but the kids and us enjoyed it. The breakfast was fresh and you could order omelettes and eggs as you like them. It also had a lot of different choices. Rooms are large enough and very clean, and if you choose the 6th floor there are smaller terraces to use for everyone - with a view to the sea. There was a problem with parking in the hotel and we had to park in the next house over, without an offer to reimburse although it was the hotel staff that made the mistake. You can expect English speaking skills to be low. Sometimes, people were outright rude as they knew no English, and in nearby stores it is cash only. Altogether we liked our stay very much, also because it was less of a "normal" resort for us and we could just relax and have a good time. We made some tours to the cliffs. Stralsund were we enjoyed the Medieval festival and other places.