Avoid staying in this hotel. It is not safe. I saw drunk men urinating in the courtyard entrance to the rooms when i was getting in and there were loud noises impossible to sleep most nights. Safety is a high concern. The front desk is open only till around 2 pm.

No elevator. Hot rooms upstairs. A proprietor who seems to enjoy arguing with people.

Location is good

Small quaint rooms, Great Location, Parking was manageable. Flexible enough. I'd have given 5 stars, but the Manager was a bit Grumpy. But it all worked.

Pros: Conveniently located Public transport in front of the door. Helpful and friendly staff (on-site, and per telephone) Breakfast in a beautiful café Automatic check-in Cons: Cleaning can be improved. Uncomfortable bed, and pillow. Bathroom rather small. Not the best choice if you need to work from your room.

The area itself was fine, close to bakeries and the metro, what was not fine is the rude gentlemen who was working receptionist, absolutely rude and no help in regarding our daughter who was in a wheelchair. Accessible means you have to get the room on ground floor, no elevator. Also the ramp that is for wheelchairs ends at a parking lot, so making it extra hard to exit the ramp with cars parked right there. Ridiculous! Cockroaches in the room also! Nope, would never stay here again, you have been warned!

10 day trip into Germany, Austria, Switzerland and France. This hotel was, by far, the worst. Put my 87 year old father on the second floor and there was no elevator. The caretaker was extremely rude. The continental breakfast was a joke. It was, however, very convenient to catch public transportation. The room itself was fine but the other factors grossly outweighed the room quality. I would definitely not suggest, ever, spend their hard earned vacation dollars at this location. In fact, i should contact Hotels.com and request a refund. I have traveled extensively throughout Europe for many years and have not encountered this level of unacceptable service yet. Do not stay here. Hotels.com should remove this facility as an option as it tarnishes my confidence in using this site. Hotels.com please feel free to contact me and we can discuss my refund.

Just a quick stopover for the football, and this hotel was ideal. Automatic check in machine that dishes out the room keys. Very clean and modern inside. No complaints at all.

Hotel was in renovation so it was hard to get a proper experience. Staff pretty cold

The hotel is modern and location is great, however, the room size is the smallest I have ever seen and not ideal for more than 1 person.

Hotel next to entrance to metro, cca 30 min walk from Market Square, some restaurants nearby, enough breakfast, room a little bit clinic but clean and with comfortable bad.

nice and convenient, very friendly staff

We were greeted with professionalism. We had single rooms which were clean and comfortable. The entrance to the U-Bahn was steps away from the front door. One of our rooms had a dangerously high step on tile (slippery when wet) to enter the walk in shower was the only bad thing. Breakfast was really good.

Wanted hotel close to Hauptbahnhof. (Oktoberfest was on.) Taxi journey (very wet night) cost Euro 15. Next day used U-Bahn. Automated entry/reception. Late arrival but luckily found pleasant restaurant nearby.

I arrived at the hotel, to an automated check in, my details came up on screen but got message to use an intercom to call to speak to reception. I was told, they had double booked. They had cancelled my room and had not informed me at all. I was left to book other accommodation on my phone standing outside in the rain. MK hotel was very unapologetic and refused to help me find another accommodation.

I arrived at the hotel, to an automated check in, my details came up on screen but got message to use an intercom to call to speak to reception.I was told, they had double booked. They had cancelled my room and had not informed me at all. I was left to book other accommodation on my phone standing outside in the rain. MK hotel was very unapologetic and refused to help me find another accommodation.

There wasn't anyone at reception, so I used the automatic machine. The room was very basic and I couldn't find any instructions for the wi-fi. Breakfast is ok, but again, there wasn't someone waiting here, taking your room number, so it took a good 5 minute for me together my tea. That being said, the room was clean, the location is great, so this hotel is great for a quick stay.

There wasnt anyone at reception, so I used the automatic machine. The room was very basic and I couldnt find any instructions for the wi-fi. Breakfast is ok, but again, there wasnt someone waiting here, taking your room number, so it took a good 5 minute for me together my tea. That being said, the room was clean, the location is great, so this hotel is great for a quick stay.

Arrived after reception had closed and used the self check in kiosk. Hotel is right by the metro stop. Room was on the Tokyo/London side as far as size and bathroom layout. Bedding was covered in hair from the previous guest but no reception to bring the issue to. It was probably a one off housekeeping oversight but still a bit gross. Dirty bedding aside; for the price point and location I'll look at a place closer to city center next time.

No one at reception First floor room, 106 had a dripping noise in it from the next room. Smoke comes into that room from people smoking outside Called number for help on Wireless. EXTREMELY nice and helpful. I did enjoy my stay.

No one at receptionFirst floor room, 106 had a dripping noise in it from the next room.Smoke comes into that room from people smoking outsideCalled number for help on Wireless. EXTREMELY nice and helpful. I did enjoy my stay.

Pleasant stay at a budget hotel near the centre of town and right next to a great jazz club. Hotel staff were very helpful and friendly. It was quiet. Very close to the underground and bus stop. Great value and I would recommend it.

Excellent transport connections. Basic hotel. Der credit card machine war kaput.

Comfortable rooms, limited noise cancellation, room was not really clean