Good experience, friendly staff and convenient location to Times square, Javitt Centre and more

Great location, walking distance to times square, theatre district, garment district and more. Helpful staff, clean rooms and comfortable beds.

If you are on a business trip and need to get some rest, this is not the place to stay. The music was bumping until 4am and the smell of cigarette smoke was coming into the room (although the space is non-smoking). The hotel room doors to the balcony are completely sealed shut, so there is not access to the balcony from the room and no view of the NYC skyline as the windows have a heavy frosted application blocking the view. There is access to the balcony via the attached restaurant - which is not affiliated with the hotel.The stuff are wonderful, very friendly and willing to help.

Serviced, room and personal were excellent. Only thing is that my room smell like there was someone smoking before. That cigarette smell stood on room for the whole stayed.

A nice place with convienent parking, dining and an easy walk to rhe convention center, Times Square, and the theater district.

The room is OK, It has like a space/robot vibe. But the lobby Totally ruins it, First because there are some guys with the Yotel Hotel Name and logo on their T-shirts. They look like they’re selling something… And apparently they are: The service to help you using the robot to store Your luggage. Well, it happened to me that I arrived, Didn’t see the reception which is hidden, And I was in a hurry and needed to store my luggage because it was early to check in… One of these guys told me I need to pay in cash to store my luggage, Since they are wearing a T-shirt with the Hotel logo, I thought this was the only option I had to store my luggage. I even confirmed with them if there was any other option. After 10 minutes Figuring out what to do Because I wss already late for work, I Decided to go to the reception and asked them if what these guys were saying is true, And they told me the robot is for free, I would only have to pay cash if I need these guys’ help. So I ended up storing my luggage by myself. But my first impression and experience Of this place Was terrible. I know it’s cheap Compared to other hotels in New York, But still paying $300 per night, I expected at least a decent customer service and cleaner Decent lobby. Yes, I said cleaner because the lobby is open or public, so is not that nice. Nevertheless, I arrived at night, took my luggage from the robot storage, It was free, Checked in, And the room was okay. Pretty small, but Enough for what I needed.

It was a very short stay but overall it was very nice.

YOTEL was excellent. It was location LOCATION location. Times Square was just around the corner and the price was excellent. The room was amazing and staff fantastic

Hands

The bathroom drain was clogged. But the hotel is in good location.

My room was filthy; I could not believe the side bed boarder and table were filly; bathroom sink was unkept as well.

Great stay

Dirty , tv was broken, lights on patio broken, gross

Amazing !!

The room is pretty and comfortable.

Ok overall. But they should be more transparent about their daily hotel fee, which is akin to resort fees paid at Las Vegas hotels. YOTEL’s fee is basically just internet service. My 2 nights cost an extra $97 I didn’t expect to spend.

Got in pretty late first night around 2am. Sheets were dirty, requested new sheets, housekeeping were kind enough to bring new sheets. But these also were dirty and had stains. The remainder of my stay was better though.

Overall had an amazing stay. My only complaints would be the heating towel rack did not work, Ice machines did not work and we had no LED lights, which is one of the reasons that drew me to the room.

Great reception. Very clean and silence.

Dirty but staff was kind and helpful. We had a couple issues with our room and they switched us to a new one

Its Ok

Overall rating a 4 due to room having some chipped paint in areas, chipped tile in bathroom, and inconvenience of the utilization of 2 elevator systems just to get to your room. Will consider staying again for a 1 night stay, but extended stays would consider more higher end hotels.

Horrible

I loved the terrace and rooms were clean

Hotel can use an update, good hotel for a quick stay. We stayed 2 nights had to change our room 3 times due to cleanliness and one smelled like smoke. Reviews don’t tell you but you have to take 1 elevators from the lobby to 4th then take another one to the floors with the rooms.

When we walked into our room the ac wasn’t working. Seems to have tripped and the sink faucet was shut off from a leak. Let the staff know and they quickly got it fixed. Overall the friendliness of the staff is unmatched. I got great help this morning figuring out how to get to the bus station.

They should have small refrigerators in the rooms. I stayed for two days and could not get cold water and the water and ice machine was broken. And also the cleaning staff should clean the bathrooms with bleach, since the bathtub was dirty.

The staff were very hospitable and professional.

We had a fun and unique experience!

Two night stay in NYC for Anime NYC! The bed was super comfortable, and despite the room itself being small, the bed was motorized and turned into a futon making for ample room for two. I cannot say enough good things about that shower! If you travel a lot, you know how much the shower can make or break a hotel and this YOTEL shower did NOT disappoint!! I’ll be back next year for sure

The only thing I liked about this place is the location and some of the staff! The Elevators are not well maintained or cleaned, some people who stay there just throw trash in the hallways. There is no ice machine on my floor. The Gym has no windows. The bar and the cafe is the only thing I liked and cared for, There are people always standing and smoking outside. I needed a spoon to eat my Ice Cream that I bought across the street I asked for a spoon I was told I had to buy a spoon from the Vending machine. Really a damn spoon! What am I going to do with a plastic spoon steal it? For almost $4000 for two weeks this place is not worth the price. Air India take note here do not send your staff to stay at this place. You can do better! Some of the people that stay here are just rude, nasty, smells like weed and have no manners. The majority of people that stay at this place are fashionista wanna be.

The dining experience was excellent the waiters were so nice and informative