The staff went over and aboard to accommodate, facilities and rooms were exceptional. Very friendly and clean Only improvement would be wait for breakfast Outstanding ! Would highly recommend!

Great hotel in superb location

Slightly disappointed with the standard of cleanliness in our room. One of the cups was dirty on the rim, thick dust on the room phone by the bed and bedside table, hairs in the bath and shelf in the bathroom. For a 4 star rating by the AA we would have expected to have had a duvet cover that hadn't come appart in several places. The wall paper in the room was also bubbled and seamed to be coming away from the wall in a couple of areas which spoilt our overall opinion. On the plus side the view and size of the room were great, the bed was very comfortable and there was ample space for all our clothes. The walk in shower was brilliant and the bath was a good size. All the staff were friendly and efficient. Out side around the pool and patio area was very well presented. Breakfast and room service evening meal was excellent. Overall we would stay here again.

Great location, I know it’s an old establishment, but the floors are wavy , sloping all over the place They can use a luggage caddie for every guest I would go back in a heart beat

Staff were lovely. Family room was fantastic. We will come again.

It was a fabulous experience. We loved Rebecca! She was so kind and provided us great recommendations for dinner. What a comfortable hotel. Loved it!

stay good staff v good food good

It was good overnight. Parking tick. Would have loved a sea view, but my single room was of the rear. Indoor Pool was busy first thing. Breakfast with view was idillic. The one detail and that would have been perfection was that the toaster was only able to do soft or burnt if you put toast through twice! Loved it.

I had a lovely one night stay here. Its seafront location is perfect. It’s got a lovely bar, pools (indoor & outdoor) and an outside terrace. Staff are wonderful and offer a great service. I’ll be back for sure to stay longer next time.

Perfect, would definitely book again. The family room layout was perfect for a family of 4

Great views and nice area - away from town centre but as a wheelchair user there are no ramps and access to indoor pool is not possible.

Beautiful location

The location by Meadfoot Beach is 2nd to none and is pretty spectacular even in bad weather.

Very Friendly welcome

Spent two happy nights at the Osborne during a wild winter storm over New Years. Beautiful, historic hotel built in 1838, looking out over Meadfoot Beach, with elegant rooms and a lovely restaurant. The food was delicious, and the staff very accommodating. A very pleasant stay indeed.

Excellent hotel. Stunning location

A lovely hotel Staff were very attentive Nothing was to much trouble Beautiful grounds and right on the beach

I attended a Birthday party in the events room which was an ideal venue. Good friendly staff and an excellent Breakfast next day. Well appointed comfortable room.

The hotel was nice and clean the staff was very friendly and accomadating but i did have a issue with my safety deposit box i put my cards in and the box jammed i had to get the room steward to get my cards out Also i had no hot water for two days when i complained i was told i should have told maintance when i checked in but i thought all hot water was standard in most hotel The location of hotel was nice over looking the sea plus they had a 24/7 bar

The Hotel met our expectations. Good parking for the Torquay area. Great breakfast virtually to order. Great sun patio for lunch and beer. Beach yards away.

Upon arrival the view is fantastic across the water at Torquey. There is ample parking around the hotel, by the entrance there is a lovely terrace and a good looking pool with the same views of the water. Checking in the staff were extremely polite and friendly. We booked an economy room because we were only there one evening but even the economy room was lovely and very clean.

Hotel is beautifully presented. Staff are very friendly. Restaurant and terrace have a good range of food at a reasonable price. Overall, an enjoyable stay. Car is essential for those with mobility issues to access the surrounding areas.

Ok for the price.

Hotel seems to be very under staffed, especially in the restaurant. At breakfast on the 3 morning of our stay it took 50 minutes to receive our hot food order which was only an omelet. on at least 3 mornings there most of been 35 plus guests in the restaurant with only 2 persons serving. Also the price charged for bed a breakfast does not reflect what you receive. the selection of food was very limited and it states a continental buffet breakfast but on 4 out of 5 mornings none of what you would expect to find was available (Standard selection of pastries etc.) I had pancakes one morning and it was obvious they where out of a microwave. they had been over heated and were hard. Some gusts on the neighboring table asked for pancakes with maple syrup & banana they were given pancakes with a pot of syrup and a whole banana un pealed on the side of the plate. they were slightly surprised that there was no real effort! Hate to say it but one of the lower budget chain hotels would offer a much better breakfast at a much cheaper rate. Also the heating was on full blast. we had to ask for the door and windows to be opened. Also a lot more detail and care needs to be taken with room cleaning, daily servicing and maintenance. Lots of dust found on lights and on top of TV. shower hose leaking, tap handle broken.

We had a fabulous time couldn’t fault hotel and staff. There was a wait for breakfast but there was also a wedding party there. Food was excellent.

We had a lovely stay, really enjoyed the two swimming pools and all the facilities the hotel provided. Breakfast was good. After receiving an email from the hotel we elected to have dinner on the two nights we stayed. The first nights meal was ok although the ribeye steak was replaced by a rather tough rump steak. We were disappointed on the second night to find the menu was the same as previous night and with only a choice of four, one being vegan, we felt very restricted for choice. We were not informed of this when we rang up to pay for the dinner previous to our stay. We were also surprised that on the first night I had pork belly as a starter with eight pieces of pork so I suggested my husband have this the following evening but he only got three pieces of pork and a reduced amount of salad! Surely if you are going to only offer the same menu the dishes should be consistent. I am afraid for the cost of the meal we were not very impressed. We would love to stay at the Osborne again but would not eat in the restaurant. Food served on the terrace looked far more enticing. The staff were all very helpful and pleasant.

The hotel is beautiful and most members of staff were so wonderful and accommodating. There were one or 2 that shocked me with a poor attitude and lack of urgency that let it down but overall a beautiful venue in a beautiful location.

Fantastic location and great staff very friendly would 100% stay again

Lovely hotel very clean lovely food , everything we needed couldn’t of asked for more and lovely view would definitely stay again and recommend

Nice hotel, staff excellent

Great place to stay, views amazing, staff very friendly!

Use it regularly, great location and very high standard of service.