Confortable,clean and sailent place

Large rooms, all with balcony and kitchen area (2 ring electric hob, microwave, large fridge with small freezer compartment). 4 night stay, rooms not serviced “due to pandemic”!! Some noise through the wall from the neighbouring room on the last night. Convenient for the cluster of offices at the Life Science And a technology parks, also the Jagellonian University campus, but Kazimierz and the city centre are a 10-20 min taxi ride or 30-40 mins by tram.

Very nice apt with tv,wifi,kitchen and balcony.Downstairs you find a good restaurant,farmacy,atm and lewatian shop .

Grocerystore in the building.. close to transportation.

Worked like clockwork.. pickup from airport very smooth all good

Overall good experience. Our room had a kitchen, but there were no appliances, so we had to ask the staff and they let us get what we needed from a closet. We had a mixup with our late checkout. Either we were misunderstood or the ok wasn’t passed on the the next crew. It was fine, but a little inconvenient. Minor things for a good place to stay.

Helpful and cordial staff with convenient location and bright room.

The Aparthotel was wonderful, very comfortable with a good sized apartment that was well fitted out with everything needed and the staff were welcoming and helpful. The onsite Oregano restaurant provides good service and tasty meals at a reasonable price, and again with friendly customer focussed staff. The Oregano also provides a hot and cold buffet breakfast with an ample selection to suit all. The Aparthotel is about a 25 minute tram ride to the centre of Krakow and as the tram stop was just across the road and with trams to the centre (Nos. 52 and 18) every few minutes this suited us as we did not want to be right in the centre. Krakow old town and castle looked lovely areas to explore but we had been unfortunate with the weather as the three days we stayed it was wet and cold so not ideal for exploring. We were told this was most unusual for May and as soon as we left the weather changed becoming dry and warmer. The area where we stayed looked quite new, there seemed to be a large university and some technology companies with further development still going on.

Very comfortable. Very good night's sleep. Well located and beside trams to city centre. Very courteous and helpful staff. Have often stayed in Vanilla and have have always been very satisfied.

Very nice place. Room with kitchen and balcony. Very good for long stay.

Very comfortable hotel, and nice service, though a bit far from the center

Wonderful staff, great breakfast, enjoyed my stay very much.

Staff were very friendly and helpful. As I travelled for business I was working late and starting early. Breakfast starts at 7am which was perfect for my needs. Great location as it’s near a tram platform so you can get the tram into krakow town

Hotel is located conveniently next to a tram stop for the 15min run into the centre. It has the benefit of a small shopping area and resturaunt which serves excellent food. Staff are very attentive and polite. Noise from the road is at a minimum depending on room location, but I had no trouble sleeping with the balcony door open.

My stay at the Vanilla Aparthotel was amazing!!! Nothing but excellent service, location, and great value. Tramway stop to go anywhere in city is just outside the front door of building. Hotel reception is on second floor of building with excellent Italian restaurant, supermarket, drug store, and gift shop at ground level. Hotel staff spoke English and were ready and happy to assist in any way they could to make sure your every need and request were handled quickly, farexceeding my service expectations.

Hotel was very handy for our purpose and about 30 minute tram ride into old town. However arrived on Easter Sunday and no restaurants in the vicinity including the hotel restaurant were open. Would have been nice to have been prewarned of this. Had to trek into old town just to eat

Nice place, clean and new hotel with best price of Krakow

Great place to stay for few nights while exploring the city.

Helpful staff, good food, clean, comfortable. Need to take 20 mins tram to city center. Had a sleepless night, the people next door were talking so loud up to 3am. Called front desk at midnight, but the noise still kept going.

I was arriving very late at night (after midnight) but the staff were good and also organised a airport transfer for me. The room was clean and well-presented but it would have been good to have black-out curtains because the sun was very bright in the morning and woke me up. However, to anyone thinking of staying, I would recommend that they first ask the hotel about the on-going renovation work. There was drilling starting from 8am which woke me up on the second morning and when I was waiting in the lobby for my colleague, the noise was terrible and Im sure I was deafened by it.

good comfortable safe hotel but a bit far away from the places we wanted to visit ---- Divine Mercy Sanctuary John Paul Sanctuary The Square in city. We had to use taxis all the time as there was nowhere of interest nearby.

good comfortable safe hotel but a bit far away from the places we wanted to visit ---- Divine Mercy SanctuaryJohn Paul Sanctuary The Square in city. We had to use taxis all the time as there was nowhere of interest nearby.

The staff here were always helpful, English-speaking and ready to assist. They explained how we could use the tram, the stop is just across the road and takes about 25 mins to get into the town centre (Cracow was much bigger than we expected!) Very clean and tidy. Always felt very safe and secure which as two women is always important. Myself and my mother would definitely recommend.

The hotel and room was very pleasant and the staff were helpful. It's a little out of town but doesn't take long to get in, helped by how inexpensive travel is in Krakow. I would recommend it.

Lovely hotel, staff couldn't do more to help! Only around 20mins out of the centre, easy to get the number 52 tram into town.

Spotless, modern decor, spacious, fantastic shower and super comfy bed. Breakfast was in restaurant downstairs and it was pretty standard. This is an unreal place to stay for anybody! Steal of a deal. I would compare it to many 5 star hotels i have stayed at in Europe. Only downside is it isnt right near the downtown but the tram is right outside and goes to the centre in about 12-15 minutes. Costs about a $1 per person for a 20 minute ticket. Plus side to being outside the centre is that the parking is free at the hotel. Staff were very friendly and helpful and spoke perfect english