This hotel is NOT recommended to anyone Facilities are old and the hotel looks as if was built 60 years ago by a bad arquitect There is no value here We did not even have shampoo in our room. It was for sale at the front desk Bathroom impossible to take a shower in Beds are old and in bad shape

Want a shower head that has no concentration and hot water that goes from cold to scalding over and over? Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service? Want to hear every person in the entire building through paper thin walls? Want to toss and turn on a beat up old mattress? Want to hear and feel constant knocking to the wall behind the bed? Want poor customer service? Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.

Want a shower head that has no concentration and hot water that goes from cold to scalding over and over?Want to be ignored by the wait staff in the restaurant for nearly 20 minutes before getting service?Want to hear every person in the entire building through paper thin walls?Want to toss and turn on a beat up old mattress?Want to hear and feel constant knocking to the wall behind the bed?Want poor customer service?Welcome to hotel imperial. For the love of god and all that is holy do not stay here. Pay more as Xalapa is a beautiful place deserving enjoyment.