Beautiful hotel. A pity the lounge bar was not open. From the photos of the hotel, we were so much looking forward to a few drinks in the lounge.

The decor and styling of the hotel was so unique. We just loved it. The hotel lobby had lovey vibes, there were cosy arm chairs set up where you can have a drink by the fire.

Lovely Hotel and grounds. Rooms nice. Pool and spa excellent. Restaurant very good!

Disappointed to find our 2 bedroom loft that we paid $700 for one night for was underwhelming. It consists of one bedroom without any windows and then you have to walk through the other bedroom to get to the bathroom. Hand basin badly cracked in bathroom, and no real seating area other than one armchair in each room. Expect more for this price.

The hotel was great good staff , bar and atmosphere, but beware room 208 has a running water sound going all night , maybe my mistake for not reporting it but I was tired and alas still tired

Wonderful

Firstly after using the toilet there was no soap dispenser provided. Secondly the basin was severely cracked . Noisy and staff didn’t have the facts when asked. Staff in the morning restaurant were rude. Will never recommend this place to anyone

A Beautifully decorated hotel, we felt like we were visiting a foreign country. The lobby is stunning with welcoming open fires and fabulous background music (Nina Simone) Our room was enormous and we thoroughly enjoyed our stay.

This is a fabulous hotel. The whole place is luxuriously decorated, opulent, dramatic and yet cozy and comfortable. The grounds are lovely, views from the upper deck are gorgeous, the Lobby is the perfect place for a glass of red near the fireplace, the spa, sauna and pool are great, and dinner at the virgin kitchen was excellent. Thoroughly enjoyed our stay - one of my top hotels to date. Will be returning soon!

Great hotel located in the center Main Street Hepburn Springs 3 min drive or 59 minutes walk to Daylesford Comfortable clean & great area to relax

A lush destination for a night away.

A little bit run down, was abit disappointed for $400 a night. Then was asked to push my own bags to my room, which is a first. Won’t be coming back.

Lovely hotel and great ambience. From the hotel restaurant where it has a casual but semi-formal restaurant feel, to the lovely Concierge staff and the wonderful bar area with old fashioned leather chairs surrounding two fireplaces. The rooms are comfortable and homely - without being lavish. A great autumn escape

What a wonderful and cozy place! The staff was attentive and kind and the room was comfortable and clean. The hot tub and pool were a great addition!

This is stunning hotel with beautiful artwork, excellent bedding, interesting interiors etc. Unfortunately the staff are disengaged lack the service and skills you expect from a hotel of this standard. Staff at the lobby bar; left us waiting for our drinks, had to investigate where our drinks were. I genuinely felt staff just couldn’t be bothered - this was noticeable at the reception, bar and even the restaurant. The food was divine but again the service staff let it down, we won’t come again.

I liked the style and ambiance

Friendly service, great cocktails and comfy bed!

Exceptionally clean and wonderful staff

Welcome to this charming spot boasting an incredible restaurant that'll knock your socks off. While the pool is cool, watch out for the staff on a mission to give you an icy reception by switching off the heater (happened twice, folks!). The rooms offer ample space, but the cleanliness could use a superhero's touch. And brace yourself for a symphony of plumbing that's louder than a rock concert.

We were not able to check in or stay at the property due to power outage and now the property is refusing to give a refund.

Perhaps because it is an old place, it had a very special feel, and the slightly dark lobby felt really comfortable, so I wanted to stay one more day. The design of the room was stylish and very clean and unique. Watching a Netflix movie with my husband on bed was a great time. I will come again

Ambience and service were top notch. As our anniversary weekend escape the hotel and dining experience was perfect. Ability to begin the day with a refreshing swim and spa while enjoying the gorgeous surrounds completed our special weekend.

Very nice room, comfy bed

The hotel had a charm that made us relaxed. After check in we were walked to our room and the facility explained to us. The relaxation and dining in the gardens were sensational, along with the highlighting local produce by the restaurant. I will go back again and I encourage anyone to take the time out at the hotel.

Beautiful property . Highly recommend to stay here

Beautiful property, friendly and helpful staff, great food! Thank you

Bar staff were lovely,hardworking and friendly. Was good to talk to them about their thoughts on different drinks. Was surprised that there was no handwash or soap in the bathroom, just one small tube of body wash. Think there should be a dedicated means of handwashing. We had to request an additional facewasher, we were only given one, despite the room being booked for 2 people. Room was lovely and comfortable. Airconditioner made a terrible noise so we didn’t use it. Disappointed that the sauna wasn’t working, and the water temperature in the indoor pool was quite chilly. Also, less than half the spa had working jets. For the amount of money we paid, I would expect these things to be functional and fully useable.

The good: the suite is a great size, nice shower, comfy bed, and very relaxing for a short stay. The hotel itself is quite nice, very nicely maintained and renovated. The happy hour at the bar was a lovely touch. The bad: the front desk was a bit too busy to attend to guests, which is odd. I get it's the busy season over the holidays, but worth remarking on. The restaurant (Virgin Kitchen) was terribly serviced. Staff were very new, untrained, unsure on any dish, and forgot orders twice. Dessert took 45 minutes to cut a slice of cheesecake. Sides never came that were ordered. The pasta was nice, but the pork chop was overcooked and very dry. Wine list was very short and mostly very low cost cheap plonk. You have guests with money and no way to get them to spend it. Extremely below-average dinner experience.

While we had a nice stay, the hotel, the accessible room was very small and had almost no storage - 0ne narrow cupboard that held a fridge in the bottom half and an ironing board, iron and gowns filling most of the top. One small suitcase holder and small bedside tables (no drawers) The bathroom had a basin and a narrow table with hairdryer, shampoo, bathmat etc filling it, but with no room to put our toiletry bags and no other surfaces. I know the hotel was rebuilt a number of years ago after a fire, but it is now very dark grey and black walls with black and white line drawing pictures everywhere on the walls and a horrid black and grey check carpet. This may have been fashionable once, but now just looks dark, drab, lacking colour and dreary. The bathhouse is in great need of maintenance with a broken sauna, a number of lights not working and a failing non-slip floor covering that appears to be peeling off in many places, especially around the spa. The pool was too cold to swim in (either no heating or set at a very low temperature) Service was friendly and fine and the gardens are beautiful and very well maintained but the building needs some work and the rooms are just too small and lacking storage. The restaurant, Virgin Kitchen, was quite expensive and service was very slow, but the food when it finally came was tasty. We paid almost $600 for two nights and I really think it was overpriced for what they offer, hence I was overall quite disappointed with our stay.

Beautifully renovated property which is styled perfectly! Staff were so welcoming and helpful. Would definitely recommend. Thank-you for our stay.

The sauna did not work, rooms were very small and not worth the money you pay.

The property is huge with a gorgeous garden and great pool! Staff are so so nice and welcoming. Unfortunately, we only stayed one night, after our bad experience at another hotel. Will definitely be returning. Highly recommend!