Friendly and helpful staff.

Great location for station and canal

We were in room 10, up 4 flights of filthy stairs, carpet looked as it it hadn't been cleaned this year and some stairs had no lighting. Evening meal was a disaster everything we chose they didn't have staff said it was because of a busy bank holiday but the had a whole day to restock we only wanted steaks!! Cooked breakfast was served cold and the bacon was like cardboard I was asked if i would like sauce asked for brown but it never materialised. It's been quite a while since we stayed here but from this experience we won't be coming back.

Booked 30mins before checkin. Everything was ready when we arrived. Had a really nice room with 4 poster. Special mention for Bella who served us breakfast. Lovely young lady, respectfully chatty and fantastic service.

All the staff were brilliant the breakfast is top notch as is the restaurant "Rhubarb" rooms are decent size and thr hotel is very dog friendly.

Great Hotel, great location, staff and food excellent.

Lovely hotel. Staff great. And only a 5 min walk from hotel down the canal into the center of skipton.

Wonderful stay. Hotel very well maintained. All staff very approachable and helpful. And the breakfast was fabulous!

Very welcoming hotel, convenient for them and the canal, comfortable rooms and lovely staff.

Nice hotel and good position . Ready for a lick of paint in areas . Room was small and bathroom wasn’t very private . Breakfast was ok but certain bits of it were over cooked . Fresh orange would have been good

Great couple of night spent here for a wedding nearby. Brilliant service, good location for a short walk into the town, the canal is also right next to it which was a nice walk. Would definitely recommend & definitely book again.

Our room was modern & overlooking the picturesque canal boat mooring area. Bathroom was small & the shower door was a tight squeeze for anyone above average girth. Also there was little space for storage in both shower-room or bedroom. The bedroom was very warm but there was an electric fan, which helped.The on-site restaurant [Rhubarb's] was comfortable and the food was good. Parking on site and an easy walk into town.

Lovely stay, clean , friendly helpful staff and tasty food. Close to train station and easy Walking distance to town . Dog friendly which our dog loved and chilled

quickly and efficiently checked in, lift to room on floor 1 slow but efficient, gr8 room with light and space, huge modern bathroom, but tv slow and complicated. no noise night or day from outside or inside. super convenient for town and station with canal towpath behind hotel and train immediately opposite- thoroughly recommended

Came for a one night getaway to have afternoon tea on a canal boat trip also walk along canal.

Beware: no lift to the top floor!

This is a good hotel where they have evidently gone to a lot of expense with the rooms. The bed was very comfortable and the room was spacious. It was however very hot, and we were unable to remedy this easily as there was not heating on, and opening the windows resulted in a lot of traffic noise. Consequently I didn't get a great nights' sleep, but many other people possibly wouldn't be bothered by it. No doubt there are many other rooms without that small problem. The location is otherwise great for central Skipton, it's easy to find and there is plenty of parking, which is a great help. We didn't have dinner there but breakfast was very nice.

Midland room very noisy only single glazed and it was on a busy road, also only a bath which was very inconvenient as my wife has arthritic knees.

Although I had opted for B&B only, the hotel restaurant was great and I ate there both nights.

Nothing was to much trouble from any of the staff

This is a old hotel but the staff and service is very good I would recommend it very central to all amenities

enjoyed our stay, would stay again

Came here for a weekend away!! Staff were so lovely and helpful and had the bed and breakfast option, food was lovely ,especially eggs benedict. The town is a small walk away and has great shops and a beautiful walk around the castle, We had such a lovely time!

Dated but comfortable hotel

Our stay was eccellant

Property has too many stairs There is a lift on the other side of the building,but it is not advertised

Comfortable family hotel on the edge of the dales. We were given rooms in the annex where the lift was out of order the whole stay and the roof was leaking on the stairwell will white mould on the carpet. The room was comfortable enough and the breakfast was very good.

A lovely hotel in a fab setting. The room was amazing (Wharfe) and the breakfast was tasty with a wide range of cereals, cooked and pastries.

fabulous canal view lovely big room massive bed jacuzzi bath breakfast great would definitely stay again

Staff are extremely helpful and friendly.

Positives: Location is good. Staff helpful and friendly. Breakfast is good. Negatives: The cleanliness of the room and common areas was not up to standards. See attached picture of condensation on paint work. We found hair not belonging to us in shower. In addition, the room has paper thin walls and you can hear everything next door. The hotel has a potentially beautiful view of the canal from the landing window however you can’t see a thing as the windows are so dirty and covered in insects. All in all, highly disappointing stay. It appears to be more style over substance and even that could be improved with a paint job.

Comfortable stay, breakfast was very good had an evening meal glad we had a starter, potions small and very expensive.