Definitely worth the upgrade to perferred program

Breakfast was terrible, no bacon, scarce ham and cheese. Very understaffed. Omelette stations line was long, cooks too slow…

The best Part of this resort was a beach all the rest was a crap. We got food poising from eating fish and sea food in the resort on the third day of our 9 nights stay. My son has not really recovered from it till the end of the stay. I had stomach issues all my stay. The food choices were limited and the same every single day. Entertainment was limited as well. We were also accused for something in our reservation we were not responsible about. The staff was very aggressive to get their money, at first making false accusations. It left a bad taste in our mouth. They really ruined our vacation. After paying additional 2K, the cost of the vacation that we had, became too high for the amenities that they offer. I feel they are money hungry, stay away.

The rating for this property is incorrect. There was broken glass embedded in the carpet in my room and I stepped on some of the glass as well, which indicated the proper. The room was not clean properly. I am seeking reimbursement for the stay.

I liked the kindness of all the people who work there, without exception. Always ready to help or give you any information you need. The nightly shows were spectacular, so much fun to watch.

Beautiful resort with the best beach in DR. Awesome service, excellent food. Absolutely no complaints!

The property is well maintained and there is an abundance of friendly, helpful staff in every corner of the resort. We stayed in the Pref. Suites but if you dont need the spae or specific layout I would recommend staying on the main property. All of the places to eat, the gym and the spa are on the main side. Also, the Preferred building faces the main two way road and there is a TON of noise from all the big vehicles that utilize this road. We could hear it from our balcony and even from the pool area that is placed on the front of the property facing the main road. The Preferred building is less hectic in terms of crowds (not that the place was crowded in general) so if you really don't like to see other people it may be the place for you. Beyond that, I can't see too many reasons to deal with the inconvenience of being isolated from the rest of the resort and being a quarter mile walk from the beach. The beach was excellent and the grounds were well maintained .There are two potential drawbacks to consider- the first is that if you aren't Spanish speaking or comfortable not being understood this may not be the best place for you. This is a resort for Spanish speaking tourists- while some front-line staff can speak English- many can't speak a word. Other caveat would be the food, it generally was not good. I know all inclusives are not known for top notch cuisine, but this was near the bottom for me and my family. I don't blame the staff however, they do the best they can.

We enjoyed staying at the dreams and service was great. The property upgrade to VIP wasn’t worth it. Everything required to pay additional money. The room was smaller than the regular we were given at first.