Frustratingly the issues with the property are known by the staff - Leaky roof , Poor housekeeping-food debris left in sink from previous guests, floor had not been cleaned, fridge seals need cleaning (fridge doesn’t close so just makes a horrible noise), grease pool on cooker top. Rodents running from fridge to cooker. With all of the above a free breakfast was offered as compensation however this was a bit of a disaster as well, all tables were dirty, no available cutlery, fried eggs were rock hard! On check out the rodents were dismissed as ‘in keeping with the character of the property’ Overall - a visit from the Hotel Inspector is needed.

The cottage "Posey" was lovely, cool in the summer air as well as the shower was large enough for my boyfriend size. The reception lady had a kind welcome and smile, gave great directions to our cottage. Will happily return for longer visit to explore the grounds

Beautiful property!

Lovely garden cottage stay! Only thing is no blind for the skylight in the bedroom so we woke up very early!!!

We had a lovely relaxing stay

Firstly, this is not my first time staying at this property, but it will be my last. Earlier this year, my stay was wonderful, but this time was a different story. I think it's important to let people know about my experience beforehand so they can make informed choices and not be disappointed. Here are a few things to be aware of: 1. The on-site restaurant was closed during my stay, so I had to either go out to get food or order takeout to my room. And bar was closed too. It’s would have been helpful to know this in advance. 2. The pictures on Expedia are incorrect, specifically for the cottage. The images were misleading, as the self-catering cottage There are self- catering but not show. . I advise bringing everything you think you'll need, as as was no food and drinks. When we stay. . 3. The website implies that breakfast is included, but this is not the case. I stayed on 21/12/23 and was disappointed to find out that there was no complimentary breakfast as advertised. 4. On the morning of my check-out, I spoke to a receptionist who informed me that the property is now focused more on hosting conferences and weddings. They seemed less interested in addressing my concerns, giving more priority to these events than to the guests. They even asked if I had booked directly with them instead of using a third-party site. Although I have stayed at this property multiple times before without any issues, I have decided that I will not be returning. There are many other

Travelled here to stay for family wedding Located on sprawling wooded estate Main building originally a private home, and is stunning. Accommodation in scattered motel type buildings throughout the estate. Travelled 7 hours, in bad conditions, no food or bar available in this hotel due to hosting another function! Take away menus in the room, local take always a few minutes drive, plus delivery options, but what we’re we supposed to eat it with?, as we had no cutlery/ crockery and reception quite a walk. Ended up opting to drive and pick up fish and chips so we could at least order in trays and get forks. Not good for a hotel to have no facilities Bedroom small, very comfortable bed. Usual tea and coffee making facilities. Bathroom no window, so not ideal, and they are providing shampoo/ conditioner etc in small plastic bottles although there was a shower gel dispenser in the shower, it was empty. Please stop using these single use plastics here you can! Breakfast good. Good quality, sliced bread dry as it was just left out uncovered. I felt like we were very late customers on a coach holiday when we went in at 9.30 (breakfast available until 10.30). Huge shared tables, with staff emptying tables around us - fair enough, but also taking off table clothes and throwing on the floor. We sat in there surrounded by 3 large empty tables. Just leave the cloths on until 10.30! Housekeeping noisy in morning, couldn’t sleep in even if you wanted.

As above