We had a great time. The house was beautiful, location was great. Benchmark, the rental company was not as good. We had a terrible time communicating with them. We had issues with the carriage house upon arrival. They never called us back or fixed the issue. Terrible time trying to get parking passes. Everyone we encountered within Carillon said Benchmark was the worse to deal with. We will be back to Carillon, love the area, just wont be using Benchmark again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was perfect for our family. It was nicely decorated and clean. An issue with the air conditioner was fixed promptly on the day we arrived. The only issue we had was there only being three parking passes for a six bedroom home. We had five adult couples with five cars so it was inconvenient to park two cars offsite. Also, the carriage house upper and lower floors smelled musty. Overall it was a great trip! We love the Carillon Beach community and walked for ice cream and pizza.The house is just a few steps from the beach walkover and there is an ocean view from the upstairs balcony!

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall location and proximity to the beach and condition of house above average. The refrigerator specifically the freezer and ice machine did not work. The majority of the neighborhood is under construction which is noted but significant in nearly every part of the neighborhood. The knowledge of the management company about specifics at the property is limited and not entirely accurate. Staff is responsive and polite despite this.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Overall my family had a wonderful experience. Kitchen well equipped,Furniture and mattresses good. 2 issues, shower drain in carriage house upstairs very slow draining, stood in water while showering, second issue shower in upstairs king bedroom main house didn’t work needs to be fixed Area around the pool was dirty with bits of trash and food particles should have been swept. Thank you for the opportunity

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was perfect- the house was beautiful, clean, very comfortable, and exactly as described. Perfect home for our 13 person group. Ideal location just steps from the beach. I especially appreciated how well stocked the kitchen was- it had everything we needed to help feed our large family. The neighborhood was great too- not too crowded, very quiet at night and close to grocery stores. Mgt co was very responsive to any request we had- I would highly recommend!

Overall the property was beautiful! It has a great location steps from the beach. It’s really close to one of the walkovers and the beaches were so nice and we felt like the area was not crowded at all. We have stayed all through 30A and this is the first time that we had no crowds like the 30A beaches. That was so nice! They have pools throughout the hood that we visited and we all went to play tennis and pickball every night. And my son played basketball everyday on their full length court. You can not beat the amenities!!! The neighborhood is beautiful and we felt like everything was walkable. The downfall was as soon as we checked in we tried to access the 6th bedroom but the check in process was not explained well and we didn’t know we needed to find a hidden key that was inside of a lock that had a code they never gave to us. When we finally got a hold of someone to get the code, the key was not inside of the lock box. So my son and his friend had to sleep on a tiny pull out couch. We asked for a partial credit for the first night for this inconvenience and they still have not reviewed our request or reached out to us in a month. Also when we went to our beach chairs everyday that are included in the stay-3 of the 6 days we were there they had not laid out cushions or umbrellas and so we would have to call and wait a few hours to get them to bring them. Benchmark was disappointing to work with. I feel for the homeowner bc I know it’s not their fault.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is our favorite home to stay at Carillon Beach. It's close to the ocean, it's beautifully appointed and it has plenty of room. We particularly like that it has two living areas. The children and adults love relaxing in the pool. We will be back!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the area! Close enough to the entertainment of PCB, but far enough away from the crowds as well. House is perfect for a large group.