No AC in any room we decided ti leave and pay another hotel witj AC

The saving grace was the kind and friendly staff who tried their very best to help us within their limitations. Started with being impossible to find it. The GPS said to go to the exit but there was no exit. We had to go back and forth on the highway paying tolls both ways because the "exit" as in market and it was literally a hole o broken barrier wall. Doesnt look like an exit. Impossible to see it at night. We had to call them and the kind staff (bless their hearts) came to meet us at Six Flags Hurricate Harbour to escort us to the hotel. No soap or shampoo when we first arrived but was provided when asked. No night stand or light. Flimsy door. I would give this a 2 star rating. I paid the same to stay at the Sheraton in Puebla so not a good value for money. Picture attached of the unmarket "exit" off the highway.