I booked this stay as a treat for parents - the room was pricier than our normal budget but thought would be nice as a treat given great reviews. However I would not stay here again or recommend the room: 1. 1 biscuit, 2 water provided for 3 people - however upon asking the correct number provided. 2. The bedroom was nicely decorated (although harsh white table lights). However it was a sweat box at night with no ac. There were two windows to open but this did not cool down the room at night. 3. The windows when shut do not drown out the sound of the bell tower opposite - ringing every hour in the hour throughout the night (waking us up), drunk people on the street, or the noisy morning traffic. 4. The bath/shower is not accessible - neither my mum or dad (active/ able bodied but less flexible than past) unable to get into the bath due to the large tiles between the floor and bath (see image). For £120 a night not being able to use the wash facility, being in an intolerably hot room and being woken up throughout the night was not what I expected. Moreover, we ate at the restaurant the night before. My mum ordered ribs and was served ribs tips - the breastbone with cartiledge. A check back was given at the end and the waitress said we should have said earlier - looking at the meat left it was clear there was lots of cartiledge strips and she agreed ribs should not be like that. She gave a credit for half the meal.

Service excellent and staff very friendly and accommodating. Only 3 stars as outside room was noisy in night and no hot water. So unable to wash and have a shower. Informed in morning but only a cleaner about.

Reasonable stay at The Seven Stars, with informative staff. However there were a couple observations. Firstly the noise from the street and the town clock; I can appreciate that the hotel has no control over this but if you're looking for a quiet room then room "Dawn Run" will not be for you. Secondly for the cost of the room I would expect a controllable shower, one with thermostatic control, rather than just a hose and showerhead from a standard bath mixer. Showering was uncomfortable due to significant temperature fluctuations. I was unable to notify saff this morning as there was no one around.

Great place to stay above a pub

The service was great and the locationanazing. The walls however were very thin and we could hear all the noise from the pub and the kitchen downstairs in the morning. Also there was an emergency exit light in the room which was very large and therefore it lit the whole room up and disturbed our sleep.

well positioned, nice hotel great staff

Really nice family room and dogs welcome for extra charge. Staff were very helpful and friendly. Only drawback is that front rooms are opposite the town clock that, for reasons best known to them, have the bells chime throughout the night, all night. Did not get any sleep on the first night, managed to buy some earplugs for the 2nd night.

Very noisy! Church bells each hour all night.