No service at all

Nice room with a lovely bathroom and a fantastic location.

The room was nice and close to all central sites. My only concern was that there is no one there to let you in. After I arrived, there was no way in, as the door was locked. Apparently I was supposed to have received a secret code to access the key to the door. I never got any code from Mariposa or Hotels.com. Luckily, the city tourism office was just up the small street and they were able to call Mariposa and get the secret code for me. I’m so thankful for the lady at the tourism office information desk. She was also helpful in getting a taxi for me when it was time to leave for the Hbf.