drugs, lovely property in a very convenient area. The mass transit around is excellent close to all the main tourist attractions. The room was wonderful.

Loved the Grotto pool and free chocolates and bottle water distributed by staff.

Elegant and beautiful hotel. Very nice staff. Good restaurant downstairs

Great

Everything was fine. Only small detail: restaurant menu was quite limited; we would liked to have fish or other sea “animals”

Chic modern hotel situated st the heart of the old city of Lyon, perfect comfortable, Italian hotel.

Beautifully designed and decorated space. Only negative was the somewhat awkward format of the restaurant and bar area. They should make better use of the large and beautiful skylit lounge area as a bar or for breakfast

First time in Lyon and we had a wonderful visit. Hotel is very nice and updated. Staff is very helpful despite our limited French skills. It’s on a busier road next to river and bridge but well insulated from any bothersome noises. Excellent for walking to restaurants and shops

Beautiful hotel. Newly remodeled in its entirety. Great staff and excellent restaurant.

Great hotel well situated in Lyon.

We had a fantastic stay at this hotel. The room was very clean and there were lots of amenities that made our stay more comfortable. The staff were welcoming and knowledgeable– they even had a specific desk for information about the Taylor Swift concert :). It’s in an ideal location to get around Lyon and everything we wanted to do was within walking distance, but the public transportation is easy to reach too. Highly recommend.

This is truly a 5 star experience. I loved the pool and sauna after the massage. It is close to many of the attractions and shopping areas. Loved it.

Large suite. Oddities are spa and property unresponsive with problems with final bill

We enjoyed our stay at Hotel Boscolo though we didn’t view or use the spa or eat dinner in their restaurant D’Angelo. The room was spacious and light (Executive River view) with a Lavazza coffee maker and kettle etc. Location-wise the hotel is in a great place to access all of Vieux Lyon easily - so many shops restaurants as well as historic and cultural sights. In general the hotel seemed more Italian than French and that it lacked a comfortable French charm. The breakfast was well worth the €30 - a lot of choice of cold and hot foods - and it left us well set up for the rest of the day!

Great location

Our room, the common areas, staff, and breakfast buffet all very nice. The odd location of lights around the bathroom was, however, annoying.

Everything was amazing !

Great hotel choice in the center of Lyon. Recently refurbished large rooms, great spa, fantastic location. Only point of improvement could be the speed of service at breakfast - the hotel seemed under-staffed and having coffee or bread to arrive 5-10 minutes after ordering it does spoil a bit the breakfast experience.

It’s a nice modern style hotel in the good location. However the deluxe room had very few furnitures to put our belongings and the design of bathroom was not convenient to use.

Excellent staff at every moment of service. Dinner, check in & out, breakfast and parking. I would absolutely recommend this hotel.

Amazing location Beautiful room

Five-star service from check-in to check-out. We'd written in advance that one of us was here 52 years ago, and when we arrived not only did we receive a complimentary upgrade to a corner executive room with a wonderful view of the river and the city but also a lovely printed history of the hotel. Our room like the entire hotel is tastefully and wittily designed, Italian touch with local connections throughout, like the lion head doorknobs. Everyone at the reception and in the restaurant was friendly, helpful, and very well informed. The food both in the Lobby Bar and in Angelo was delicious, the breakfast a great combination of a small buffet with extra cooked-to-order choices. We were both surprised by how beautiful Lyon is, having only changed trains here many times between Germany and Spain. While I can't remember what Lyon was like when I first visited with my aunt so many years, we'll definitely be coming back for a longer stay. And I'm glad she had chosen the Grand Hotel (its name back then) for us to revisit now.

An amazing value for the money and staff extremely well trained and customers’ oriented.

Beautiful hotel located in the heart of Lyon.

Hotel staff made us feel awful for having booked with hotels.com instead of them directly. Awful. Awful. Showed complete lack of flexibility when we dealt with a major family illness and forced us to go that night .. we were only asking to postpone one night and they confirmed they had plenty of space. Told us they could have accommodated us if we had not used you, and outside agency. Then made sure they told us we could reserve the spa only for an hour, a strict hour. Point. Absolutely awful, very stressful, made us feel bad, treatment on the phone by the agent entrusted with the front desk. Then, when we arrived, great reception, great room, overpriced but solid bar, excellent spa. Too bad the hotel staff made us feel like low life before we went.

The property itself is great, beautiful, pure. However the least you’d expect from a 5-star property is friendly, helpful and organised staff. We may have been unlucky but got disappointed with the tone at check-in to tell us we were early, the 10 min wait-time for breakfast when the place dis not look full at all, and 25min wait to get our car back after paying 40 euros for valet service. Staff was overwhelmed or just poorly organised. Regardless I’ll not come back to this one.

nice staff. Spacious room.

Cleanliness not great, especially in terms of the spa. Had a free room upgrade if available with my Platinum status on Hotels.com. Instead they offered me to pay for an upgrade and did not offer me the free upgrade.

Beautiful hotel in excellent location, easy walking distance to many different visitor areas. Had an executive room which was a large room with fabulous river views. Excellent breakfast, great quality produce. Did not have dinner in hotel only because so many other restaurant choices in Lyon. The spa is lovely, great to relax in after a busy day. Highly recommend.

The staff was excellent front desk Diana Restaurant /bar Julien, Fab et Adrien Spa Clara

This is a well-maintained clean hotel in an excellent location in Lyon. The design is a bit dated and ergonomics were missed... some examples: no hooks for towels, small closet in a relatively big room, etc. Five-star should not be about a bathrobe & slipper; this place could not come close to my expectations based on my other five-star experiences. It's a very nice and clean hotel with friendly staff; it's just not 5-star per my opinion. One funny thing is that they kept sending me emails in French (only French) even when I had reserved through the US website and mentioned that I did not speak the language. Thanks chatGPT!

Very helpful staff