The location was great and the staff were very friendly and helpful in every aspect

Nothing

This hotel was arguably our favourite accommodation on our entire trip (even though it was not the most expensive or most luxurious one we stayed at). It captures the essence of Essaouria just SOOOO well! The style, the charm, the hospitality, the ocean and THE VIEW!!!! The room we had was just so incredibly charming! The building is literally on the walls of the city and nothing else between the beach and the window of the room. Crashing sound of the waves and the salty smells of the oceans are right next to you. The room itself was very spacious, bathroom was fantastic, and loved the extra furnishings. The sunsets from this place are just sooooo stunning too! The memories a cigarette on the rooftop terrace under a dark starry night with the waves crashing below will stay with me for a very long time. My wife will instead remember the lovely breakfasts on the terrace overlooking the ocean in the morning (see photos). Ismail did a phenomenal job attending to our needs! I can honestly say that I wouldn't stay anywhere else on my next trip to Essaouria!

Everything!!!!! exceptional welcoming, friendly , open hearted hosting! location is superb! rooms are truly beautiful spacious and comfortable …and …an incredibly spectacular terrace overlooking the ocean! a true gem!!!!

it’s clean and the staff are very very friendly. they’re kind and accommodating. they really take great care of their guests.

I wish there was a fan inside the room, there was ventilation because of which we had to keep our windows open, and you can hear all the noise, the seagulls, the staff within the accommodation, it’s a quiet place with no white noise so sleeping in is usually not an option. if there was a fan inside the room, we could’ve closed our windows and eliminate the noise. But, it’s a great hotel and I’d stay there again :)

Breathtaking location on the weathers edge .

None

Delicious breakfast, gorgeous balcony but the wind was also incredible to make it hard to sit on the rooftop. Staff are lovely.

Our room had one window to a hall and one into an alley. Relatively dark. Our safe and hair dryer didn’t work.

Comfortable room; good breakfast, fresh fruit available.

Internal room, no views from windows (we requested room with view)

Absolutely lovely staff ! , i was looked after very well by them, fabulous breakfast, fresh juice, fruit, youghurt, breads and eggs. A large room and wonderful views from the roof terrace. The reception area is very impressive. Riad well placed in the Medina although perhaps a bigger sign on the door to help find it.

My only big complaint was the shower in my room. It really wasn't up to the job. It wasn't powerful enough to wash my hair and on the last day water stopped completely mid shower. I had to wash the soap off my body in the hand basin. Small complaints , No bathrobe in the room, Also the two sunloungers on the roof looked tired and very uninviting, no cushions , no towels etc

Great staff

Location perfect and staff friendly.

Great location in the medina and overlooking the sea. Friendly staff who serve the best Moroccan breakfasts and who will also do your washing for a small charge. Staff were also helpful for helping to book local activities such as a cookery course and the riad kitten kept us entertained at breakfast.

Wifi intermittent but it was refreshing not to be on a screen all of the time

Breakfast was excellent and not just the usual bread. Various breads eggs, yoghurt & fruit. Location in the Medina was up a small narrow lane which is fairly typical but just a very short walk from the main medina lane. Staff were friendly and helpful. We has a massage in a purpose facility which was nice and also saved going elsewhere. New terrace gives excellent view of the bay and sea directly below. Rooms were spacious and freshly refurbished.

In February it gets really cold at night and they really aren't geared up for cold weather. Heating in the room, indeed the whole place was inadequate. Fortunately breakfast was in an enclosed lounge/dining area.

we received a great welcome and beautiful room. beyond our expectations.

Location, Bedroom

Price is quite expensive for Agadir. Mint tea served for breakfast not good at all

The ocean. scenic view… The massage facility and staff.

Humidity in the Suite should be corrected with A/C mandatory…

The location was really nice and convenient to walk around the Medina. The sea view from the room was amazing- exactly like the photos. The staff was also friendly and helpful.

Poor breakfast selection

Great spot / atmosphere in an ideal location. Staff are super friendly and helpful

all good

Great view from the rooftop.

Unfortunately we had to move rooms twice. Firstly, because there was an electrical noise from a fuse box in the cupboard. This wasn't an issue until the manager informed me 'the owner is aware of this'. I was surprised that we were put in a room with a known, un-resolved issue. Our second move was slightly more troubling. One evening at approximately 8PM, we heard a cracking noise from the ground. We left the room and informed the night porter. With the night porter we inspected the room and found large cracks and bulging of the tiled floor. This was obviously very troubling. The manager offered us a suite, which we gladly accepted. When moving our belongings into the suite, the night porter informed us that 'this room is worth twice what you have paid' which was in very poor taste. Ufortunatley from this point on, we were largely ignored. For the following 4 days, no one apologised or asked us how we were. When the owner returned over the weekend, he walked past us at breakfast and made not attempt to check in. We almost felt he was giving us the cold shoulder. This incident, and the staff's reaction, left a really poor taste in our mouths and we will not be returning.

1. Personnel has time for friendly chats. 2. The view from the terrasse is impressive.

I am not certain whether they can do this, but at dark the streeet lights to access the Riad are very low.

Breakfast was very good and abundant and the location on the terrace overlooking the sea couldn’t have been better

The location and views were very nice.

The rooftop could be a bit more comfortable and be arranged in a nicer way so that one can enjoy even more the amazing ocean views.

The location is stunning.

The roof terraces are in need of renovation.

overall everything was good.