Broken toilet, wrecked blinds. Staff is of no help and never at front desk

The manager was extremely pleasant. We had a very nice room!!! Easy and convenient commute to where we needed to go

The mattress on the bed had cigarette burns and holes.

TV didn't work no free coffee as advertised and over charged my card

The room was clean, neat, and comfortable. I would be happy to stay again.

Nice people!

One night stay to attend an event at the Narrows Center. The room was clean and bed comfortable. No extras, but I did not need them. A USB charging port would have been great; I forgot one and my phone died overnight. Staff was friendly and helpful. I would stay here again.

It was nice

The toilet was old, the seat slid, and it was low. Peeling and moldy caulking around the tub. LOW water pressure. Moisture constant in bathroom; had to leave fan and light on 24/7. Noisy fan. Small, cheap bath towels and only one wash cloth and hand towels. Did appreciate that were no carpets and generally the room was clean. The owners were very kind and friendly and helpful. Some fresh paint, brighter colors and upgrades in bathrooms and painting the walls will make it more inviting. I would say 1 star is a more accurate rating.

Niether bad or good. Just adequate.

Terrible experience. Bathroom was awful. Shower was so dirty we didn't use it. Waste of money at $190. I asked for partial credit and woman yelled at me. Avoid!

Bed comfortable. Bathroom need deep clean or upgrade

Only thing missing was hookers

We actually couldn’t stay there, it was in a bad section of town, it was old and beat up with no amenities and it was the same price as a nicer hotel.

Ok

Charged me a damage fee before I even left the hotel and when I told them they hung up the phone

The

Disgusting room, wouldn’t give us another room or money back!! Horrible service!!!

Very good place to stay in

It was not what I expected at all everything was terrible

Clean room, great heat, clean and comfortable bed. Great location.

I like the price but there was no free toothpaste.

Bad service Rude host at check in Dirty People were being loud and partying all night and morning and complained and was told by the host to leave if I don't like it and was yelled at Worst place I've been in my life

I first arrived to the location looked nothing like the pictures it wasn’t even a hotel it was a motel. I went to enter the lobby at 2:30pm and the door was locked so I rang the bell no one answered. I waited outside and finally started calling the front desk it went to voicemail 4 times on the 5th call a man answered by asking what I wanted. I explained I was there to check in after about a minute of me explaining he said he was busy and would let me in once he got back to the office. I waited about another 5 minutes and finally was let in. Then he had a hard time finding my reservation finally he found it. I then went to my room the first outside flight of stairs were closed so had to walk to the other side of the parking lot to find stairs that were open. Once I was in my room I found that the bathroom had not been cleaned and human hair was still all over the tub. I had traveled 7 hours that day because I had a lecture at Roger Williams University that I had to give. So I stayed about two hours and decided I could not stay in this so called hotel any longer. I packed my belongings and left. I ended up driving back home 7 hours that night. I would like a full refund back from this location or Hotels.com or I will not be using it again. Thanks Daryl Marston

Rooms did not look like the pictures online . Our rooms smelled disgusting to the point we went out and bought air freshener . The showers are gross and full of mold

Room was good and comfortable, mostly clean but there was hair in the tub when we got there. The front desk man was pretty unprofessional asking me where I lived and saying that i didn’t look like my ID photo… Other than that it was totally fine!

No issues at all. I would definitely stay there again.

This hotel said it had a pool online, we got there and it was filled in and a "garden" was out there, anyway i probably wouldn't have swam in their pool since they appeared to have no cleaning staff. First room we got was littered with bottles of Liquor and drug paraphernalia, second room was a little nicer but out key never worked for our door the entire stay.

The stay was great and the staff was absolutely amazing. Very helpful and great view of the water.

Stay away!

Was disappointed. Beds not very comfortable. Air-conditioning didn't work. All the doors made noise when opening. The floor was squeaky .

There was some renovations that still needed to be done as owner stated to me but was a good overall stay