This house disappointed in so many ways, yet we still enjoyed our stay. The elephant in the room was the presence of an out of service indoor swimming pool, which was a complete surprise, as, it was never mentioned in the property description. The area was used for storage, and, besides being an eye sore, impeded access to the hot tub and blocked all outside view from the patio. The main level of the house had an awkward ,in-line, room arrangement, and had only one bathroom for the entire floor. The house suffered from routine maintenance (dirty AC filter and curled up rug edges presenting tripping hazards). The house was relatively clean, with the exception of the patio and hot tub, which had to be hosed off before being used. The absentee owner/property manager (Katie) never answered her phone or returned messages, but did respond to texting. She proved frustrating to deal with. Having said this, we all enjoyed our stay there. The upstairs bedrooms were excellent, and the kitchen was truly outstanding. It was very well stocked, efficient, and had good appliances. The area proved a popular gathering point for our family. The Sunriver Bend area was outstanding.

Contrary to other reviews, the house was quite clean. It is somewhat dusty. But the house was the perfect size for 19 people (5 kids). Other than one minor glitch with check in, communications with the property manager was good. The location and comfort was top notch.

The house is huge and many bathrooms, problem was it was dirty and the two living rooms are separate it’s hard to fit 20 guests in one room. So we always had to be separate. Also communication with the property manager was bad. It took them days to respond. They would not allow for early check in or late check out either. All in all the house is great for large party’s but you can not all be in one area together

The house was very nice and had lots of space. However, for the price the check in and check out time was problematic. Check in at 5 PM and check out at 10 AM means that you lose a lot of time at the property. It is a very large house And does require time to clean between visits, but when we were leaving at 10 AM there was already a car waiting with only one person inside. It appeared that only one person was going to clean the house in its entirety. If that was the case, then I understand why such an early check out and late check in time. That seven hours would be needed, but that should probably not be imposed upon the guests. I feel that it would be better to let the guests stay a little bit longer, and have a few cleaners hired. The cleaning fee that was paid should justify and make that possible.

We arrived 15 minutes prior to a 5pm check in time. our daughter needed to use the restroom so we entered the house 10 minutes early so she could use the restroom to our unpleasant surprise when she came out she told us the beds were not made and the house was dirty. I immediately reached out to the property owner/manager who stated it was most likely because the cleaning people saw us in the driveway and didn't stop to clean the house. it was clear once I went in for myself the cleaning company had never been there and there is no way they could have cleaned this large home in 10 minutes! I called the owner/manager back crying as I have 10 family members arriving within the hour. She offered a full refund if we left now and found somewhere else to stay, It was now after 5:30 so that was an impossible option.She offered to refund the cleaning fee! Out of the 9 bedrooms only 3 appeared to have not been slept in the others had been stripped by the previous occupants and the laundry was still in the wash machines. The bathrooms were filthy and the kitchen was a mess, sticky floors, dishes not clean in a fully loaded diswasher.I called back very upset and asked that not only she refund the cleaning fee she also at least refund one night since my 72 yr old mother is now in cleaning the house with my older sister. She was more worried about that she would be out money and a bad review so she only agreed to one nights refund which I still have not received

We had the best time with friends and spouses for a few days. The house is so beautiful and easy to access to all the fun times in Sun River! The house was immaculate and supplied all the kitchen items we needed for fun meals and easy to keep organized with all the labels.. We already have plans to come back again!,,

This house is incredible and was the perfect fit for our large family gathering. Plenty of comfortable beds, fully stocked kitchen and everything we needed to have an incredible time in Sun River. Sharq passes, hot tub and games for the kids! The host was really responsive and kind, helping us with additional information when we had questions. THANK YOU! We will be back and I'd highly recommend. This is a unique, high-end property.

This house was amazing! It was in a great location, had lots of additional amenities like bikes for all age groups and a wonderful garage that opened to two separate driveways. The rooms were clean and the linens were a nice thread count. We really enjoyed everything about our stay.