The location was very good. The staff were very kind and friendly.

Nothing.

everything perfect

close to the metro, shopping and restaurants

no breakfast facility as the restaurant was under refurbishment

all the staff was perfect kerem with samet were the best🫶🏻🫶🏻🫶🏻

it was close to many amenities

n/a

Great location, very comfortable and clean, great service

There is no option for breakfast

First of all Mr. Kerem at reception desk is tge best receptionist I ever met. He is Kind,polite ,professional , knowledgeable with great communication skill . He organized tge room in the best way possible and always ready to help. Also another gentleman in night shift was great . The location was the best. All staff always available and ready to help . For sure I will back to this hotel in next trip.

Nothing

Very bad experience

The receiption name gochan very bad person and he talks badly to others

location staff ( karam)

light in the room , bed , shower ( cold water ) , card always should recharge

Staff, location, room.

Breakfast was not offered but just tea coffee. General Manager (Dennis) spoke good English and resolved issue with an upgrade that was awesome!

Rest of the staff should know some English and Iron in the room would be helpful. Also, restaurant on site would be a big plus!

I can acknowledge that it was good location and easy access to everywhere and it was a safe area of city. It was a good size room and had a balcony which was an advantage.

Reception was so careless whenever we had a request. The air con did not work for couple of days and I report it but it takes two days to fix it in the summer. Fridge did not cool down anything and I reported many times but noone turned up and reception was two young men so careless and did not follow up at all. I have been there for 10 days and fridge did not cool down anything. We did not have water in the shower two mornings and took 2 hours to fix it. We went there to enjoy but the hotel management were so unprofessional and their attitude towards guests and requests was unbelievable. I won't recommend this hotel to anyone. Waste of money.

the location, the staff and the decorations

the is no restaurant inside the hotel it’s closed please open it

the location is very strategic staff was friendly thanks to lobby manager ( gökhan)