This is one of those bookings where a beautiful location and accom very close to all you want to see and do in Svaneke is badly let down by property management. So I score this 5 out of 10 as there was insufficient linen supplied e.g. 3 single sheets for 2 queen size beds for 3 people. When I called off site property manager, they tried to tell me I should have booked linen but we were not told before arrival about needing to book linen. So my first night was spent using a t-shirt for a pillow case and no duvet cover.

Insufficient linen supplied and what was supplied didn't fit the beds. Also no tea towel, no soap in bathroom - very unhygienic. And one-fifth of a roll of toilet paper for 3 people for 3 nights. Poor property management- after getting the usual call centre approach of "i will log an urgent request in an email to my supervisor because that's our system", I had to push for a commitment that someone would call me back within an hour with advice on when things would be addressed. But I didn't get a call until the middle of the following day. I tried to resolve things by asking for a local phone number but they wouldn't give me one. Eventually, someone delivered missing items later on our second day.

Dejligt sted med unik beliggenhed og skøn udsigt. Alt fungerede.