Het uitzicht vanaf het balkon, prachtig!

De badkamer was niet schoongemaakt en echt vuil (er lagen nog spullen van de vorige gasten), het bed was kapot en kraakte (was met schroeven provisorisch aan elkaar geschroefd), de stoelen waren kapot, ook was de kamer niet schoongemaakt, de deuren waren erg vuil, de balkondeur sloot niet af. Het uitzicht vanaf het balkon was prachtig, alleen kon je er niet zitten omdat veel houten vloerdelen verrot waren. We checkte laat in vanwege een doorreis en waren moe, dus geen energie om op dat tijdstip nog ons ongenoegen te uiten. Achteraf… had ik dat toch moeten doen. Ook de ontbijtzaal zag er vervallen uit, overal bladderde de verf eraf. Ontbijt was prima. Een oud landhuis, prachtig, maar niet als het in deze staat verkeerd. Bij uitchecken aan de gastvrouw de staat van de kamer aangegeven en de foto’s laten zien. Ze schrok en heeft zonder er een probleem van te maken bijna de helft van de overnachting teruggegeven. Heel netjes, maar als je overtuigd bent van de kwaliteit van je hotel, geef je niet zo snel je geld terug.

We opted for the more luxurious suite during our stay, and overall, it provided an appealing experience with a few minor drawbacks. The suite boasted an aesthetically pleasing ambiance, offering a sense of cleanliness, albeit with some occasional encounters with small insects. Upon entering, we found the suite's location outside the main hotel building but still connected, which made it conveniently wheelchair accessible. The staff made commendable efforts to accommodate our needs, providing thoughtful additions like a lower shower head and a shower seat. While some staff members were proficient in English, there were occasional language barriers. However, their genuine dedication and willingness to assist overshadowed any communication challenges we encountered. The breakfast options were somewhat limited but adequate enough to enjoy. It might be worth noting that the ongoing renovation in the main building suggests that the hotel management is actively addressing any previous concerns, which is a positive sign. The location itself is delightful, evoking a quaint mountain village atmosphere with its picturesque surroundings. The presence of steep hills, unusual for visitors from the western part of the Netherlands, added to the unique charm. We were pleasantly surprised by the encounters with various wildlife, including mountain goats and playful squirrels. Overall, our stay in this scenic getaway provided a comfortable experience with only a few minor areas that could be improved. The suite's allure, the staff's efforts, and the enchanting location make this an enticing choice for those seeking a tranquil retreat amidst nature's embrace.

The cleanliness of the rooms, on first impression, appeared to be satisfactory. However, upon closer examination, there were a few areas that called into question the thoroughness of the cleaning process. An example of this was the presence of what looked like sawdust beneath the bathroom door. This oversight might cause some to question the overall cleanliness of the room. Interactions with the staff revealed a bit of a language barrier, as it was noticeable with approximately a third of the team members. This sometimes made communication a bit more challenging. The hotel was surrounded by scaffolding, which somewhat detracted from the ambience we were anticipating. Unfortunately, there wasn't any prior notification about the ongoing construction around the property, which could have set expectations better. Regarding the presence of insects, it was a bit of a letdown to find them in various parts of the room. While it's understandable that complete insect control might be challenging, it's worth mentioning for those with specific concerns about such matters.

Take a step back into history, this Villa had such a nice ambience. Entering the hotel, one was met with a well appointed view of how a Villa would look in the late 1800’s, but in excellent condition. It was really nice exploring the hotel and seeing all of the antiques, but interesting enough the hotel was all original wood work on the floors and walls. After a long travel, we ate in the hotel restaraunt. They had a modest selection of foods, but the quality of the food was so good that I wished we could stay a few more nights, just to try everything on the Menu. The restaraunt decor was so nice with the wooden walls intricately carved and decorated. If coming to Diez, this is the place to stay.

the house was nice and parking very convenient

the staff didn’t even speak English and were not helpful at all. the breakfast selection was very poor.

The most elegantly-presented and adequate hotel breakfast we had ever enjoyed. The exterior aspect of the Villa was lovely and the semi-rural location was charming. Fortunately, the trees seemed to be surviving the drought - but the back lawn where dining tables were set had suffered dreadfully. The food was prepared to a high standard and the portions were huge. Drinks were not over-priced. The room and bed were very comfortable - new floor, good wardrobe, tea-making facilities, electrical points adequate. The extractor-fan in the bathroom was not working - but this was a problem for the owners, not us. The building had an interesting history. All the staff were very attentive, helpful and friendly. The location was very near to Limburg - which was accessible by public transport. The city had abundant car-parks - even near the lovely Cathedral.

Some of the more public areas were pretty dirty; this may have been because of staff lay-offs during Covid. The building had suffered from neglect inside - probably with the previous owners. Window-frames and paintwork were due for attention and the stair-carpet was quite worn, though not dangerous. The semi-rural environment meant that we had some unwelcome visitors - small mosquitos, wasps.

Breakfast was Fantastic. The staff were Great. Everything was clean and organised. The Building was atmospheric with huge ceilings and balconies.

Although very clean, the pillows and duvets in this room were not very nice. In previous stays they have been lovely but these ones probably need replacing totally!

Excellent Hotel, Excellent Staff, Excellent Food, Excellent.

It was all perfect.

Building from 1879. Very nice.