The rooms were a good size and very clean. Staff were helpful. Location was good too, close to tram stops and the central station. Good value for money too

Position useful both for a walk to the medieval city centre and to the Royal Garden. The room I got is quite big, clean and warm. A satisfying breakfast gives the right start to the day A reasonable ratio quality/price

I'm sorry to say that the various messages sent in German to my mail to check in and out were a bit frustrating. Luckily both the receptionists spoke English, they were helpful and supportive.

room was small, but very comfy for 3 nights stay, in night very quiet; location perfect, near to public transport, near to main station, near to the historic city; breakfast good

Cosy, boutique style hotel. Surprisingly quiet and private even though 5 minutes from centre. Nice, functional yet comfortable rooms, comfy bed. Staff super kind and accommodating, the day I checked out I had to take an online meeting and they let me use the breakfast room, for 3 hours. They saved me a lot of stress and the hassle of searching for a quiet place to work. Recommend this hotel for any kind of stay.

Breakfast was simple but superb. Location is perfect. Staff is helpful and friendly. Garage parking available.

Good location, at walking distance to the city center Good breakfast The hotel seems to be an office building, rooms are small but tidy and clean

good location, near to the bus and tram station. walking distance to the old tow

no elevator. Wi-Fi was not working during our first day. no cleaning service during our 3-day-stay. luggage storage only to 3pm, after that, help yourself.

Staff excellent support, hotel availability

Not so familiar with the on-line check-in

reception only morning time !!

not good view

Very clean, the room is big and comfortable, the bed is extremely comfortable...the location is great...I liked everything

No elevator.

Clean room, big bathroom, all facilities, great location.

Although it's forbidden to smoke in the room, there were smell of cigarette smoke from the street, most probably because all the guests smoke on the terrace

The bed was comfy, the bathroom was beautiful and the room had windows you could slightly open. Other than the dust, it was clean.

The room was filled with dust, we had to keep the windows open, it was very small and it felt a bit unsafe (however, the pincode system was nice). The television had Netflix but no connection so we couldn't log in if we wanted to. Also, the room had no ketel.

The hotel was fine.

Getting into it - no staff and my in-laws (who I booked this for) are Ukrainian... no English, No german. This was flagged up by me in advance but not taken into account

The atmosphere was delightful, the beds were amazing and the service was just out of this world. The staff are amazing and overall this is one of the best accommodation providers I have encountered for a long time! It is easy to communicate with the staff and the shower is so amazing that I can’t think of another hotel with a better shower!

We are checking in process is a little bit cumbersome but that’s the only thing I can think of that wasn’t ideal.