Out of Kleenex on first day, called front desk and was told that was a condo and they could not help. Called Vacasa. Tuesday called again, did not show in their system, someone would bring by Wednesday, Did arrive Wednesday. Tuesday, toilet float valve was stuck on same call. When we departed Saturday morning, still not fixed. They should provide a booklet in one place in resident on how, what, when, where and how for problems and room amenities. We only used hot tub once, no instructions. TV listing would be a great asset as the TV guide on tv would flash and not respond if you were fast enough. In the book include who is responsible for what while you are there. Our river view was a 1 foot hole between the trees. Glad we did not choose a garden view, it was the 5 foot of grass between you and the sidewalk. How about those employees, at least I think they were as the vehicles were only there in the day, that park in posted "NO PARKING FIRE ZONE" area. Makes me feel safe. Did not see maybe 4-5 employees. Front desk did nothing because we were in a condo.

We stayed in a 2 bedroom condo with hot tub and fireplace at Chula Vista. The layout was awesome and in very good condition. We loved how quiet the rooms were... very solid construction and insulation. The floor had an area that was not cleaned as did one of the bathroom countertops, otherwise not bad. We enjoyed our visit and would stay here again.