A beautiful stay just outside of town. Very quiet with a nice breakfast and attentive staff.

Property and setting was beautiful. We would stay there again.

The manager was very helpful with checking in as I was late getting to the hotel. Room was tastefully designed and decorated. Property very scenic. I’d recommend this property without any reservations.

It was a good expey

Nice place. I stayed in the Villa with a friend. It was great for the two nights we stayed. The continental breakfast (which is served during the week), was fresh, with healthy choices and sufficient amount for breakfast. But I’m not a big morning person.

Staff was very accommodating. Continental breakfast in the morning was very nice.

Great place! Great, nice sized rooms. Well kept facility. We'll go back.

Such a cute place !! Will definitely be back , the staff went above and beyond . Very clean and cozy . The perfect weekend getaway

I book a stay here as part of a mini-honeymoon. One of the reasons I booked it there is because their website says they have a spa. They don't. At least, not anymore. There are new owners, and instead of shutting the hotel down and fixing all the many, many things that are broken, they are still collecting over $300 a night. The lobby heating system was broken. They were pounding on the outside wall so loudly we couldn't hear each other speak. There was no wood for burning in the fireplace. The elevator was broken, and we were on the third floor. We upgraded so that we could stream tv and have our own jacuzzi, but there was no internet. The water heater was a temporary because the old one broke and you couldn't take a shower longer than 5 minutes before it got cold. I am not making this up! They didn't ice the driveway, and it was a complete hazard (though it said they would). To top it all off, I fell off a step down from the bedroom into the living room and sprained my ankle, the same ankle I had to walk on down the icy slope. This lodge should not be open until the fix things. Don't go there!

This our new getaway. A beautiful tranquil environment tuck away in a mountain landscape.

What an amazing stay! We will be back. We stayed in the romance suite for our 35th wedding anniversary. It was well appointed. The bed felt like a cloud. Spacious. All the amenities we needed. It was cold outside but we were toasty. Outside the room they had meeting areas, a loft/library. There was a piano in the downstairs living room. Upgraded bathroom with two types of showerheads. Outstanding place to stay in Idlewild. If you needed anything, all you needed to do is text the proprietors.

Room was very nice. Employees excellent, helpful and friendly

This is the most expensive, and nicest, hotel in Idyllwild. With a price to match. At this price, seems like everything should be perfect. There was room for improvement. The guy answering the phone was a bit gruff. The lady was nice. The elevator hasn't been working for months, even though it's advertised and emailed. There are very steep fees for early check-in and late checkout, even during low occupancy. Even though they send out email, such as notifying you that you've missed their check-in window of 3 to 5 PM, they don't respond to email. The way they hand out keys if you arrive after 5 PM doesn't seem safe to me. There is a lack of privacy on the first and second floors with people being able to walk past your window. The breakfast is very basic, with stale pastries and bagels. There were used coffee pods left in the room. Eww.

Honestly - never had a better stay!

It is the most amazing place .Everything was perfect the room,the place ,the staff,the breakfast. Cant wait to go back.

This place is absolutely gorgeous! The rooms are beautiful and the place is just so adorable. The staff was very accommodating and friendly! I couldn’t be happier

Very quiet and private. Staff (Ashley) was awesome. Attentive to our needs.

Beautiful and peaceful

The facility is grand...building, room, grounds...set in the trees and scenic landscape of Idyllwild The staff is phenomenal,,,friendly, welcoming, knowledgeable!

Absolutory loved the Grand Lodge. By far the best place I have ever stayed in Idylwild.

Great lodge, lovely staff. Great area, so quiet and the night sky was nice and clear. Will be coming back

Friendly, well maintained, beautiful location, lots of extras. Great stay!

Don't make the same mistake I did. I saw the negative reviews, but it looked beautiful, so we booked the villa. We were visiting our daughter at school, and we invited her grandparents over for dinner. The villa included a table set for six. The grandparents had flown in from Chicago to visit as well and were staying at a different hotel. Shortly thereafter a man came to our door and said the grandparents had to leave. I thought he was joking at first. He said no more than four occupants in the three-bedroom suite at any time. I told him they were not occupants. They were our visitors. He said, "Either they leave or you forfeit the room." So I had to drive my elderly parents back to their hotel and they could not visit with their granddaughter. Not only did this ruin our visit, but they also treated an 80-year-old couple with complete disrespect. The workers were heartless about it and continued to lecture us about this policy that was nowhere to be found in any hotel documentation. We looked on the website and confirmation email for any mention of a policy of "no more than four people, including visitors, in a room at any time." There is nothing stating this or even close to it. As if that wasn't bad enough, they made it very clear that their "strict rules" applied even to their subpar towels. These towels were far from luxurious, and we were warned that we'd be charged for the slightest stain or mark on them. It's absurd that they charge premium prices for such substanda

The atmosphere was great - the staff friendly and helpful. We would go back. Prices on rooms vary quite a lot depending on size.

We really enjoyed our stay at this lovely property. We didn't see the other Suites there, but ours (Suite Retreat) was such a warm, comfortable and luxurious place for our two nights there. All the furnishings in the room were craftsman style giving the room the feeling of 1930's elegance. The bed and linens were perfect. I loved the waterfall shower. Breakfast was very good both days and the staff were lovely. We'd go back for sure.

Great place to stay. Owners very helpful. Room was wonderful.

It was great!

We had a great time! Property is very nice!

Even driving up to the property left me and my partner in total awe. The lobby had this beautiful decor that nearly resembled the significance of Idyllwild/the outdoors. The room was clean and we actually loved that it led straight to the outdoors. Truthfully, we expected a nice hotel… but we were blown out of the water with this one. I would stay here again, without a doubt!

Would defnitely come back