Location, everything is new and the owner very responsive.

No long mirror to check outfits, no hand towel in bathroom or kitchen to dry hands and inability to control the heating ourselves (but the owner was quick to help remotely)

Such a lovely apartment. Felt homely, bed was very comfortable, loved my stay. The host even dropped a hairdryer off for me which was amazing.

N/A

Exceptionally clean, well positioned and reasonably priced :)

The property itself has no real faults. The temperature for the weekend we stayed meant windows kept open all night and there was an alarm outside that picks up intruders. This would not put me off staying again as this was only an issue with the temperatures being 33/24* day and night

It was modern, clean and comfortable.

The property was not easy to find. Alternative directions need to be given (New Town Apartments put into Google maps took our family to the correct place for the second booking that we made, not 10 Newtown road). No hand towels, dish towels or wiping cloth in kitchen. Fridge should be on for guests arriving. A microwave would be great in the kitchen. On the first booking there was no bed linen provided for the sofa bed ( it was for the second booking). More bath towels would have been great.

Everything about this place is perfect

None

A new, very comfortable apartment. Very clean, convenient location for the channel crossings.

Poor communication. This is a new build so wasn’t on our sat nav. We were arriving in the dark and weren’t told the road was closed, which was confusing. The instructions said the property was opposite Ashford international Studio. This is incorrect, it’s opposite a building site which will be part of Ashford Station. However, now we know where it is, we would happily stay again as the apartment itself is great.

Apartment spotless & in an excellent location. Brand new apartment & well furnished with good quality items. Nice balcony also. Secure parking space. Within 30 mins easy run to channel tunnel. Highly recommended.

Nothing - it was perfect!

Great location to Ashfield designer outlet .. we used as a night stop for le shuttle very handy .. really clean brand new apartment .. comfy bed and everything you need

Nothing