The onsen is good and the food is excellent.

nothing

nice view and location

lack of staff service

Very good Views

None The carpet is not good because its stainy dirt to see,cannot use the television because separate fee

View from hotel room, onsen hot springs, meals at restaurants, karaoke

We were not happy with strong smoking smell even though we reluctantly booked smoking rooms as no smoking rooms were not available for six of us. All room walls and windows needed to be cleaned.

The views are amazing, the beds were comfy (if you like firm). Breakfast was great and plenty of options. Staff were very helpful once we could work out what each other was saying. We were fortunate to have a family member who could speak some Japanese.

The language barrier was a bit of a problem. Probably should state that their are no English speaking staff really. The pillows not so good if you are not used to Japanese style pillows, rice one side and really firm the other.