Was traveling from colombo. 11.30 a.m called to check the location. They just told me the property is closed. Was disconnecting phone line several times.

Not proper customer response.

Nestled amidst the breathtaking backdrop of Kandy's majestic mountains, the Red Letter Hotel offers an unparalleled retreat for travelers seeking serenity and luxury. From the moment you step foot onto the property, you're greeted with warmth and hospitality that sets the tone for an unforgettable stay. The picturesque setting of the hotel, surrounded by verdant hills, creates a sense of tranquility that envelops you from every angle. Whether you're lounging by the inviting pool, savoring a gourmet meal at the on-site restaurant, or simply unwinding in the comfort of your room, you're constantly reminded of the beauty of nature that surrounds you. Speaking of rooms, the accommodations at the Red Letter Hotel are nothing short of luxurious. Each room is tastefully decorated with modern amenities and offers panoramic views of the mountains or the lush gardens, providing the perfect sanctuary to relax and recharge after a day of exploration. But perhaps the highlight of the hotel is its stunning pool area. Surrounded by swaying some trees and overlooking the scenic landscape, the pool offers a tranquil oasis where guests can escape the hustle and bustle of everyday life and simply soak in the beauty of their surroundings. In addition to its natural charm, the Red Letter Hotel also boasts impeccable service and attention to detail. From the friendly staff who go above and beyond to ensure your comfort to the exquisite cuisine served at the restaurant, every aspect of your stay is carefully curated to exceed your expectations. Overall, my experience at the Red Letter Hotel was nothing short of extraordinary. Whether you're a nature enthusiast, a discerning traveler, or simply in need of a peaceful getaway, I highly recommend this hidden gem in Kandy. Trust me, you won't be disappointed.