Good location as it was centrally located near old town and near the train station. Good breakfast, room was comfortable, and quiet. Staff was very helpful and we enjoyed our time and would return.

Great location and good value comfortable hotel

Great location and good value comfortable hotel

Great location, close to train station, good breakfast, friendly staff, clean and spacious room.

Great location, close to train station, good breakfast, friendly staff, clean and spacious room.

The location is good! To access my room, I have to take the elevator, and steps, pass the dining area (where the daily breakfast is served), take the steps, and then take the new elevators. Some of the guests with the same conditions were not happy. After cleaning the room, they put the dirty and wet towels on the floor to re-use them. There is a bottle for shampoo, conditioner, and body wash. It was less than half full. When I asked to replace it, they charged me 3 CHF for a small bottle of shampoo and conditioner. They offer a free drink for the 5-star review. All the HAPPY reviews receive a free drink.

The location is good! To access my room, I have to take the elevator, and steps, pass the dining area (where the daily breakfast is served), take the steps, and then take the new elevators. Some of the guests with the same conditions were not happy. After cleaning the room, they put the dirty and wet towels on the floor to re-use them. There is a bottle for shampoo, conditioner, and body wash. It was less than half full. When I asked to replace it, they charged me 3 CHF for a small bottle of shampoo and conditioner. They offer a free drink for the 5-star review. All the HAPPY reviews receive a free drink.

Loved this place! Room was very small, but in an historic way and perfect for this 'travel light/travel solo' guy. The building dates back to the 1800s but has been tastefully updated. The breakfast is top shelf along with the friendly and knowledgeable staff. If you are high maintenance with lots of luggage and stupid stuff, you may want to look elsewhere (or just stay home😂😂😂)

The staff were very friendly. The hotel makes it easy to lock luggage prior to check-in. It is a short walk from the train station. I’m glad I chose for my stay in Bern.

The staff were very friendly. The hotel makes it easy to lock luggage prior to check-in. It is a short walk from the train station. I’m glad I chose for my stay in Bern.

The staff were very helpful and friendly. We were able to keep our luggage there until check in, allowing us to explore for a bit. Lovely breakfast. Will definitely recommend to everyone. And would stay again.

Great hotel and location

Our 1 night stay was below average. ROOM - It looked like it was not cleaned, there were small crumbs, random hairs, some dust and stains on the floor. Bathroom does not have a fan or a window so it was unpleasant to use it after one of us had showered or used the bathroom. A/C did NOT work on a hot summer day, however, the front desk did not mention it upon check-in; after we figured out it wasn't working, we notified them and they brought us an old-fashioned room fan. TV - only channels in German, no international channels, which seems crazy given that the hotel is located in a major EU city in a very touristy area. BREAKFAST - was included with the room; it was modest and the lady who was cleaning and setting up the tables looked like she did not enjoy her job. It was super quiet, no music to set up a nice ambiance. LOCATION - Great, in Old Town within walking distance to the train station and major attractions. SERVICE - Upon check out, we were given 20 CHF to compensate us for the unpleasant experience of not having working AC in the room.

The staff were very helpful and friendly. We were able to keep our luggage there until check in, allowing us to explore for a bit. Lovely breakfast. Will definitely recommend to everyone. And would stay again.

Great hotel and location

Our 1 night stay was below average. ROOM - It looked like it was not cleaned, there were small crumbs, random hairs, some dust and stains on the floor. Bathroom does not have a fan or a window so it was unpleasant to use it after one of us had showered or used the bathroom. A/C did NOT work on a hot summer day, however, the front desk did not mention it upon check-in; after we figured out it wasn't working, we notified them and they brought us an old-fashioned room fan. TV - only channels in German, no international channels, which seems crazy given that the hotel is located in a major EU city in a very touristy area. BREAKFAST - was included with the room; it was modest and the lady who was cleaning and setting up the tables looked like she did not enjoy her job. It was super quiet, no music to set up a nice ambiance. LOCATION - Great, in Old Town within walking distance to the train station and major attractions. SERVICE - Upon check out, we were given 20 CHF to compensate us for the unpleasant experience of not having working AC in the room.

Great hotel in excellent area. Super clean friendly staff.

Great location

Great hotel in excellent area. Super clean friendly staff.

Great location

My husband, 17 year old and I loved the location of the hotel and the layout of the room for 3 people. It was clean and had nice space for all 3 of us and our luggage. The reception staff were friendly and helpful. The air conditioning in our room was not working and while we were able to keep the window open, it was humid from the rain and we heard the bell tower clock all night. The hotel staff gave us a small refund and we were satisfied. Would stay there again.

My husband, 17 year old and I loved the location of the hotel and the layout of the room for 3 people. It was clean and had nice space for all 3 of us and our luggage. The reception staff were friendly and helpful. The air conditioning in our room was not working and while we were able to keep the window open, it was humid from the rain and we heard the bell tower clock all night. The hotel staff gave us a small refund and we were satisfied. Would stay there again.

Weird set up to get from lobby to our room through the breakfast room. Hope that’s temporary. Breakfast was fine. Could use more pillows on bed.

Very nice single room for single traveler. Clean, eco-friendly, with air conditioning. Right on the edge if Old Town Bern with plenty of walkable dining and shopping. The included breakfast was top notch.

Very nice single room for single traveler. Clean, eco-friendly, with air conditioning. Right on the edge if Old Town Bern with plenty of walkable dining and shopping. The included breakfast was top notch.

Weird set up to get from lobby to our room through the breakfast room. Hope that’s temporary. Breakfast was fine. Could use more pillows on bed.

The information says the room sleeps 3 but it is one large bed and should only be advertised as sleeping 2. One member of the staff at check in was very helpful but the staff at checkout wasn’t friendly.

The information says the room sleeps 3 but it is one large bed and should only be advertised as sleeping 2. One member of the staff at check in was very helpful but the staff at checkout wasn’t friendly.

Location in the city was perfect for dining, shopping, parking, and public transportation. The hotel has a modern feel and sitting on the rooftop patio was a relaxing place to end the day. The rate includes a traditional European breakfast so it made starting the day less complicated. The registration staff was outstanding.

Location in the city was perfect for dining, shopping, parking, and public transportation. The hotel has a modern feel and sitting on the rooftop patio was a relaxing place to end the day. The rate includes a traditional European breakfast so it made starting the day less complicated. The registration staff was outstanding.

Very simple and clean room, which was exactly what we needed for 1 night in Bern. Bunk beds for the kids were great. Breakfast was fine. My only complaint is that the air conditioning did not work well and the room was very hot and stuffy.

Very simple and clean room, which was exactly what we needed for 1 night in Bern. Bunk beds for the kids were great. Breakfast was fine. My only complaint is that the air conditioning did not work well and the room was very hot and stuffy.