Hotel is very tired. Needs a complete refurb. Staff are good

Extremely outdated and parts extremely dirty. Food poor.

Room on 4th floor with a sea view. Bed was comfortable, room we would call, shabby chic, could do with another chair. Towels lovely & white. We have stayed here quite a lot over times the years & are staying again in November. There are a few parking spaces but all were gone by 4pm on a Friday. Had to park in the seafront car park at a cost of £7.50 for 24 hours. We didn’t eat in the hotel. Ate in Forte’s Italian restaurant about 10 min walk from hotel, which was very good. Would recommend hotel.

Room on 4th floor with a sea view. Bed was comfortable, room we would call, shabby chic, could do with another chair. Towels lovely & white. We have stayed here quite a lot over times the years & are staying again in November. There are a few parking spaces but all were gone by 4pm on a Friday. Had to park in the seafront car park at a cost of £7.50 for 24 hours. We didn’t eat in the hotel. Ate in Forte’s Italian restaurant about 10 min walk from hotel, which was very good. Would recommend hotel.

Staff were very friendly, helpful and room was clean and comfortable but heaters were very dusty. Communal areas stemmed neglected and do with some modernisation! Communal toilets were very dark. Restaurant was ok and good value for money but a more modern menu and improved ambiance would make it a more sociable experience.

Staff were very friendly, helpful and room was clean and comfortable but heaters were very dusty. Communal areas stemmed neglected and do with some modernisation! Communal toilets were very dark. Restaurant was ok and good value for money but a more modern menu and improved ambiance would make it a more sociable experience.

Wedding anniversary great stay lovley meal in the resturant

Wedding anniversary great stay lovley meal in the resturant

First morning for breakfast not enough staff at 08.15 all tables dirty not cleared , food was cold had to ask for a t spoon none with yogurts or on t table no one asked if wanted tea . Same second morning i saw a family clear a table themselves .Also a film crew were there they appeared to take over the facilities so couldn't use the bar that evening or the dining room with the nice sea view , felt this should not have been at our expense .

First morning for breakfast not enough staff at 08.15 all tables dirty not cleared , food was cold had to ask for a t spoon none with yogurts or on t table no one asked if wanted tea . Same second morning i saw a family clear a table themselves .Also a film crew were there they appeared to take over the facilities so couldn't use the bar that evening or the dining room with the nice sea view , felt this should not have been at our expense .

The hotel is clean, bed comfortable and any staff we met were helpful and kind. The hotel itself is tired and could do with some investment. It feels like that’s reflected in the price.

The hotel is clean, bed comfortable and any staff we met were helpful and kind. The hotel itself is tired and could do with some investment. It feels like that’s reflected in the price.

It was one of the worst hot I have ever seen. I travelled for 2 hours but ended up 20 years old hotel furnishings. Old carpets, dirty windows, squeeky floor boards, no service. Avoid it at any cost. I don't understand why hotels.com is listing this place.

It was one of the worst hot I have ever seen. I travelled for 2 hours but ended up 20 years old hotel furnishings. Old carpets, dirty windows, squeeky floor boards, no service. Avoid it at any cost. I don't understand why hotels.com is listing this place.

Very pleasant stay. Lovely old grand hotel. Friendly service, good dinner and excellent breakfast.

Very pleasant stay. Lovely old grand hotel. Friendly service, good dinner and excellent breakfast.

Rooms are large and comfortable. Good value hotel overall. Like the ambiance and laid back feel.

Rooms are large and comfortable. Good value hotel overall. Like the ambiance and laid back feel.

It was a lovely stay quiet one

It was a lovely stay quiet one

Check in was ok, I booked and paid for it online and had a family room as there were no double rooms available, I wanted a double bed and was disappointed to find that it was only a 4ft6. The whole room was very dated, the hot water took forever to come through in the shower which was very poor and the bin still had empty tuna salad container and water bottles which made me think the room hadn't been cleaned. The electric wall heater gave off a smell for quite a while when I plugged it in. The breakfast was good which is a plus point. I was only there overnight so couldn't be bothered to say anything which maybe was wrong but I'd probably not stay there again for the price

Check in was ok, I booked and paid for it online and had a family room as there were no double rooms available, I wanted a double bed and was disappointed to find that it was only a 4ft6. The whole room was very dated, the hot water took forever to come through in the shower which was very poor and the bin still had empty tuna salad container and water bottles which made me think the room hadn't been cleaned. The electric wall heater gave off a smell for quite a while when I plugged it in. The breakfast was good which is a plus point. I was only there overnight so couldn't be bothered to say anything which maybe was wrong but I'd probably not stay there again for the price

Our reservation was overbooked to someone else and I was not telephoned and did not know until we went to check in. Staff eventually found an " emergency" spare room ,equivalent to what we booked ,however Expedia originally charged me £120 and in fact the room we were given was in fact £90 at the hotel. The room itself was very "tired" looking and obviously had not been decorated in a very long time.The bathroom was very dated ,old and not cleaned adequately with mould and dirt around the bath seals.The shower was very old, basic and with verytemperamental water temperature - went from very cold to scalding hot. Overall a very disappointing stay and extremely overpriced for the poor condition of the room .

Our reservation was overbooked to someone else and I was not telephoned and did not know until we went to check in. Staff eventually found an " emergency" spare room ,equivalent to what we booked ,however Expedia originally charged me £120 and in fact the room we were given was in fact £90 at the hotel. The room itself was very "tired" looking and obviously had not been decorated in a very long time.The bathroom was very dated ,old and not cleaned adequately with mould and dirt around the bath seals.The shower was very old, basic and with verytemperamental water temperature - went from very cold to scalding hot. Overall a very disappointing stay and extremely overpriced for the poor condition of the room .

Didn't get to stay as your company overbooked and didn't let me know

Didn't get to stay as your company overbooked and didn't let me know

Historical buildings

Historical buildings

I really like this hotel..have stayed there a few times now.It’s grand,but affordable,and I love the rooms! The staff are so helpful. I can’t really fault it!

I really like this hotel..have stayed there a few times now.It’s grand,but affordable,and I love the rooms! The staff are so helpful. I can’t really fault it!

Very happy with the room

Very happy with the room