Everything is really very clean.

A many months old reservation on Hotels.com did not show up on the property’s computer system, complicating checkin at a sold out hotel. Important next day, we were woke up by hotel staff at 11 PM, wanting to know my name…presumably because they accidentally gave us the room intended for the late arriving guests who were standing outside our room. Never going to stay here again before this yearly event.

A many months old reservation on Hotels.com did not show up on the property’s computer system, complicating checkin at a sold out hotel. Important next day, we were woke up by hotel staff at 11 PM, wanting to know my name…presumably because they accidentally gave us the room intended for the late arriving guests who were standing outside our room. Never going to stay here again before this yearly event.

Front desk staff were awful! Couldn’t find our reservation blamed it on hotels.com. Called the general manager who miraculously was able to put us in a room. I was talked down to and have never had someone shush me. First time staying her will not make that mistake again!

Front desk staff were awful! Couldn’t find our reservation blamed it on hotels.com. Called the general manager who miraculously was able to put us in a room. I was talked down to and have never had someone shush me. First time staying her will not make that mistake again!

Very clean

Very clean

Property is old and needs to be upgraded. The bed was hard as a rock. The air conditioning stayed on for hours and did not cool the room I will not stay at another best western ever.

Property is old and needs to be upgraded. The bed was hard as a rock. The air conditioning stayed on for hours and did not cool the room I will not stay at another best western ever.

Bed was very hard, it was clean and near everything.

Bed was very hard, it was clean and near everything.

The whole room dirty specially the floor feel sticky

The whole room dirty specially the floor feel sticky

Great stay!

Great stay!

Property is old. Carpet was worn and definitely needed cleaning. Other than that, room was pretty clean. Breakfast was satisfactory. Beds are very hard. I have arthritis, so I found them very uncomfortable.

Property is old. Carpet was worn and definitely needed cleaning. Other than that, room was pretty clean. Breakfast was satisfactory. Beds are very hard. I have arthritis, so I found them very uncomfortable.

Spacious, comfortable and clean. Great location and best complimentary breakfast.

Spacious, comfortable and clean. Great location and best complimentary breakfast.

Staff was pleasant and room was clean. Location great and room was quiet. Parking right outside room door.

Staff was pleasant and room was clean. Location great and room was quiet. Parking right outside room door.

While our room itself was clean and comfortable, it was more online with a basic Best Western property, but not up to the standards I've experienced at other BW Plus properties. Our room's bathroom was also so small that the site barely cleared the toilet. Prior to this stay, every Best Western Plus I have stayed in were hotels (interior hallways, access through the lobby, interior hallways leading to the front desk, dining room, pool, and other amenities, etc.) This was a motel (exterior doors facing the parking lot, necessity of walking across the parking lot to access the front desk, dining area and pool). We chose this property based on our past experiences with the Best Western Plus brand, but now I wonder what differentiates standard from Plus.

While our room itself was clean and comfortable, it was more online with a basic Best Western property, but not up to the standards I've experienced at other BW Plus properties. Our room's bathroom was also so small that the site barely cleared the toilet. Prior to this stay, every Best Western Plus I have stayed in were hotels (interior hallways, access through the lobby, interior hallways leading to the front desk, dining room, pool, and other amenities, etc.) This was a motel (exterior doors facing the parking lot, necessity of walking across the parking lot to access the front desk, dining area and pool). We chose this property based on our past experiences with the Best Western Plus brand, but now I wonder what differentiates standard from Plus.

The facility was nice. I am not fond of powdered eggs, but otherwise the breakfast was good.

Great room and services

The facility was nice. I am not fond of powdered eggs, but otherwise the breakfast was good.

Great room and services

Wish the pool had some type of a place where you could lay out and then go get in the pool to cool off. It was weird that it was in the front of the building and not the back. Everything else Was good!

Wish the pool had some type of a place where you could lay out and then go get in the pool to cool off. It was weird that it was in the front of the building and not the back. Everything else Was good!

This hotel has accessible rooms and is convenient for senior citizens. Close to The Utah Shakespeare Festival for theater goers.

This hotel has accessible rooms and is convenient for senior citizens. Close to The Utah Shakespeare Festival for theater goers.

Convenient. Not as clean as I would expect. New towels were wet. Ants in bathroom. Hot and cold water faucet in bath was reversed so cold was hot and hot was cold.