I normally leave five star but this time the room was cold and sink would not drain properly and a noise all night

Cracking value for money and all the staff were so friendly and helpful.

Cracking value for money and all the staff were so friendly and helpful.

Always stay here needing a nights stay in Kings Lynn. Nice hotel with pubs nearby.

Always stay here needing a nights stay in Kings Lynn. Nice hotel with pubs nearby.

Characterful and unique

Quiet, safe

The only problem we had was room 300 right next the lift very noisy

The only problem we had was room 300 right next the lift very noisy

Very pleasant staff explained everything and made it so much easier

Very pleasant staff explained everything and made it so much easier

Lovely hotel in a historic property - comfortable rooms and spacious bathrooms.

Lovely hotel in a historic property - comfortable rooms and spacious bathrooms.

We had a great stay. The staff are friendly. Our room was fantastic & very large. The breakfast was great & the chief kept coming out to top everything up. The breakfast staff worked really hard to make sure everything ran like clockwork.

We had a great stay. The staff are friendly. Our room was fantastic & very large. The breakfast was great & the chief kept coming out to top everything up. The breakfast staff worked really hard to make sure everything ran like clockwork.

Nice comfortable stay with helpful staff

Great place to stay, the staff were friendly and the room was spotless

Great place to stay, the staff were friendly and the room was spotless

This is a hotel where we have been regular customers over a number of years and have stayed here 3 times in the past 15 months. However on this occasion we have a very mixed review of our latest visit. The majority of the staff were polite, friendly and helpful. The room was clean, comfortable and well equipped. We ate in the dining room for one evening and as we have previously discovered, the food was excellent with a small but good menu choice and excellent service from our waiter. Unfortunately however, our experience on the last night of our stay in the hotel bar was both unexpected and unpleasant. The bar staff called last orders must before 11pm and about 10 mins later, those of us in still seated in the bar were told to leave the room as they had to close it for the night. We were told to finish our drinks in the lounge which as we discovered were both in darkness the closed doors. We quickly downed our drinks and left. If this is the policy as to how the hotel treats its guests from now on, we will not be returning. Since Kings Lynn is my wife`s home town, we are regular visitors and will now look elsewhere for our accommodation. Finally the parking system has changed since our last visit some months ago. There is a daily charge of £10 but no guarantee of a space should you take your car out in the day or for the evening. There are council car parks nearby but may or may not work out more expensive and less convenient than the hotel. Overall rather disappointing

This is a hotel where we have been regular customers over a number of years and have stayed here 3 times in the past 15 months. However on this occasion we have a very mixed review of our latest visit. The majority of the staff were polite, friendly and helpful. The room was clean, comfortable and well equipped. We ate in the dining room for one evening and as we have previously discovered, the food was excellent with a small but good menu choice and excellent service from our waiter. Unfortunately however, our experience on the last night of our stay in the hotel bar was both unexpected and unpleasant. The bar staff called last orders must before 11pm and about 10 mins later, those of us in still seated in the bar were told to leave the room as they had to close it for the night. We were told to finish our drinks in the lounge which as we discovered were both in darkness the closed doors. We quickly downed our drinks and left. If this is the policy as to how the hotel treats its guests from now on, we will not be returning. Since Kings Lynn is my wife`s home town, we are regular visitors and will now look elsewhere for our accommodation. Finally the parking system has changed since our last visit some months ago. There is a daily charge of £10 but no guarantee of a space should you take your car out in the day or for the evening. There are council car parks nearby but may or may not work out more expensive and less convenient than the hotel. Overall rather disappointing

Stayed in a large feature room which was so spacious. It over looked the market square which was the only niggle with our stay - but should be highlighted was nothing to do with the hotel. The Square is a busy place during an evening with locals from adjacent pubs and this lead to a lot of noise, especially on the Saturday, as it didn’t quiet down until the small hours. A lovely hotel, friendly staff and a nice Prezzo and Nando’s less than 2 minutes walk away. Also the best full English Breakfast I had in ages, superb. Would certainly return here again.

Stayed in a large feature room which was so spacious. It over looked the market square which was the only niggle with our stay - but should be highlighted was nothing to do with the hotel. The Square is a busy place during an evening with locals from adjacent pubs and this lead to a lot of noise, especially on the Saturday, as it didn’t quiet down until the small hours. A lovely hotel, friendly staff and a nice Prezzo and Nando’s less than 2 minutes walk away. Also the best full English Breakfast I had in ages, superb. Would certainly return here again.

Great hotel everything was perfect!

Grand facade. You wonder if it's going to be a story of former glory. It's good. Central location of course. Clean. Comfortable. Excellent food downstairs. Friendly staff. Really good.

Great hotel everything was perfect!

We had a great time . Im local, so i know this hotel is good. Rooms are quite basic, but immaculately clean . A special mention to the two barmen , Curtis and Ryan , they made our night, such great personalties. The hotel are lucky to have them, so friendly . If you want a central hotel, as a local person, ithis is the place to stay. , really recommend.

We had a great time . Im local, so i know this hotel is good. Rooms are quite basic, but immaculately clean . A special mention to the two barmen , Curtis and Ryan , they made our night, such great personalties. The hotel are lucky to have them, so friendly . If you want a central hotel, as a local person, ithis is the place to stay. , really recommend.

We enjoyed our stay although my husband was recovering from an unexpected operation The staff were very friendly although a problem with the shower was not rectified

We enjoyed our stay although my husband was recovering from an unexpected operation The staff were very friendly although a problem with the shower was not rectified

We were visiting a friend in a nearby location- this hotel was stunning and the staff were great - thank you

Clean and comfortable and great value for money

Clean and comfortable and great value for money