Friendly service and quiet hotel

Friendly service and quiet hotel

The hotel was beautiful, but there was an additional "amenities" charge added to our invoice when we checked out. They said it was for items such as coffee and toiletries etc. Seems a bit odd to me. And not very honest.

The hotel was beautiful, but there was an additional "amenities" charge added to our invoice when we checked out. They said it was for items such as coffee and toiletries etc. Seems a bit odd to me. And not very honest.

and dated. The carpet in our room was old and had folds in it where you could easily trip. The veneer on the table tops was worn off, and the tub was gross...wasn't sure if it was dirt or old porcelain. The elevator was ancient. It snapped and banged, and was FAR FROM SMOOTH. It was actually kind of scary, and I used to be a rock climber!! Outdoor fireplace/hotub and proximity to golf course was the only nice touch. The young girl (early 20's) working the front desk when we checked in, SHOULD NIT BE IN CUSTOMER SERVICES. I'm a friendly Canuck, and try to make small conversation, but all she did was stare into here computer. The morning checkout lady was nicer, and at least sympathetic. But for 200 US a night, you don't get much anymore. Covid #$%*ed everything. The best thing about the place, was the free shuttle and nice driver...young darks haired lad....forgot name.

and dated. The carpet in our room was old and had folds in it where you could easily trip. The veneer on the table tops was worn off, and the tub was gross...wasn't sure if it was dirt or old porcelain. The elevator was ancient. It snapped and banged, and was FAR FROM SMOOTH. It was actually kind of scary, and I used to be a rock climber!! Outdoor fireplace/hotub and proximity to golf course was the only nice touch. The young girl (early 20's) working the front desk when we checked in, SHOULD NIT BE IN CUSTOMER SERVICES. I'm a friendly Canuck, and try to make small conversation, but all she did was stare into here computer. The morning checkout lady was nicer, and at least sympathetic. But for 200 US a night, you don't get much anymore. Covid #$%*ed everything. The best thing about the place, was the free shuttle and nice driver...young darks haired lad....forgot name.

Very nice stay. Only gripe was the train that passed by in middle of night and early morning (complete with horn). Also, prefer an a la carte option for breakfast (don’t want all you can eat for $18 as only choice).

Very nice stay. Only gripe was the train that passed by in middle of night and early morning (complete with horn). Also, prefer an a la carte option for breakfast (don’t want all you can eat for $18 as only choice).

Very nice accomadations, older property but well maintained and very friendly staff!

Very nice accomadations, older property but well maintained and very friendly staff!

Nice, quiet with beautiful views over the golf courses

Nice, quiet with beautiful views over the golf courses

My comments may seem minor to some, but this hotel is trying to pass itself off as grand. There was mold in the shower area. Drywall and paint needed to be repaired in the bathroom. No key was needed for the back entry door because it didn't completely close (until my husband put some muscle into). We were on the main floor, and there were heavy footsteps above us most of the night, along with some big thuds. Breakfast wasn't included in our room rate. Not a problem, we were willing to pay for a nice buffet breakfast ($18 each), but the breakfast offered wasn't any better than the other hotels we stayed at on this trip and they were included in the rate.

Beautiful property, well maintained. Staff is very friendly. My room was on the third floor with the golf/nordic view. Clean room with coffee maker and fridge. Power outlet was far from the bed but I always travel with a power strip and 6 ft charging cable for my phone so it was no big deal. There is a train that goes by every few hours. You don’t hear the train but you definitely hear the train whistle. There was an onsite restaurant with great food. They have a breakfast buffet for $18 which I thought was a little pricey so I skipped it. They also provide airport and downtown transport from 4am to 2am. Make sure you call to get on their schedule.

Enjoy able stay. Could have used a fan like other hotels. Great shuttle drivers

Beautiful property, well maintained. Staff is very friendly. My room was on the third floor with the golf/nordic view. Clean room with coffee maker and fridge. Power outlet was far from the bed but I always travel with a power strip and 6 ft charging cable for my phone so it was no big deal. There is a train that goes by every few hours. You don’t hear the train but you definitely hear the train whistle. There was an onsite restaurant with great food. They have a breakfast buffet for $18 which I thought was a little pricey so I skipped it. They also provide airport and downtown transport from 4am to 2am. Make sure you call to get on their schedule.

Enjoy able stay. Could have used a fan like other hotels. Great shuttle drivers

Beautiful room and facility.

Wonderful resort and location is beautiful!

Wonderful resort and location is beautiful!

Very nice hotel. Would definitely stay here again.

Very nice hotel. Would definitely stay here again.

The room was very spacious and a good location. The amenities like the hot tub were nice to have

Excellent

The property needs a significant upgrade. Restaurant is very poor. Will not consider another try at this property.

The hotel was very dated. The elevators were broken. Front desk manager agreed to credit our room for inconvenience & it never happened We won’t be back

The hotel was very dated. The elevators were broken. Front desk manager agreed to credit our room for inconvenience & it never happened We won’t be back

Grouse Mountain Lodge is a gem. We arrived on a rainy day ahead of our bike trip and they offered us shuttle to downtown for shopping and restaurants. Loved the sauna and hot tub and wonderful staff.

Loved it

Grouse Mountain Lodge is a gem. We arrived on a rainy day ahead of our bike trip and they offered us shuttle to downtown for shopping and restaurants. Loved the sauna and hot tub and wonderful staff.

Great amenities offered at the hotel, room was very big, comfortable and had everything we needed.

Great amenities offered at the hotel, room was very big, comfortable and had everything we needed.