Nice room with great pool restaurant and workout room. Friendly staff

Nice room with great pool restaurant and workout room. Friendly staff

Approaching the hotel there was an RV parked outside with lots of trash and flattened cardboard boxes. The lobby was clean and hotel staff was nice, however there were multiple times during our stay that staff was not around. They left a sign on the desk stating they would return later. Also the air conditioning did not cool the room at all even after running all night long. I complained but nothing happened to fix the issue. The patio furniture was dirty and torn and cushions were in disarray. The patio chairs were not arranged in any fashion. They were just placed wherever and the glass on the tables appeared not to have been cleaned in weeks. The girl working the register in the dinning room didn’t know how to work the register. Overall our stay was less than good.

It was okay. A little dirty and antiquated.

nice

The areas by the doors smelled like urine, garbage around

Experience was excellent

Experience was excellent

We will be back again . We love everything !

We will be back again . We love everything !

The room is very clean and the bed is comfortable

The room is very clean and the bed is comfortable

my car was stolen outside hotel

my car was stolen outside hotel

Room was comfortable. Bathroom could use some updates as bathtub wasn’t draining easily and flush wasn’t smooth

Room was comfortable. Bathroom could use some updates as bathtub wasn’t draining easily and flush wasn’t smooth

It was clean and everything was well cared for.

It was clean and everything was well cared for.

Not a great stay, would not stay again

Not a great stay, would not stay again

Great stay!

Great stay!

My name is Mario Vela, I recently stayed at the Crowne Plaza the past couple of days from 7/23/2024-7/26/2024. I am sad to say that it was one of the worst experiences that I have ever had at this hotel. I am a frequent guest and I am apart of the rewards system. I come about once a month for some business for work and I have always found myself to have a great experience. Unfortunately when I checked in around 3pm, I was told that they did not have my room ready and the only room they had available was a 2 bedroom with the smaller beds, I told the staff that I had paid for a king sized bed and would like to have the correct room. The staff said they only had a king sized room on the first floor, I accepted, but when I entered the room, there was a very foul odor and there was a brown stain on the bed. I did not feel comfortable and returned to the front desk to ask for a different room, they apologized and said the only option was a 2 bed room on the first floor. When I entered the second room, I was caught by surprised when I saw that the beds were messy and there were multiple beer bottles on the counter. The room had clearly not been cleaned, and I had to return to the front desk once again. When I returned the staff told me the only option was to give me a 2 bed room until my room was available, I felt like I had no choice and since I had a meeting for work and I was extremely tired I had no choice but to accept the 2 bed room. The room beds were too small and made my

My name is Mario Vela, I recently stayed at the Crowne Plaza the past couple of days from 7/23/2024-7/26/2024. I am sad to say that it was one of the worst experiences that I have ever had at this hotel. I am a frequent guest and I am apart of the rewards system. I come about once a month for some business for work and I have always found myself to have a great experience. Unfortunately when I checked in around 3pm, I was told that they did not have my room ready and the only room they had available was a 2 bedroom with the smaller beds, I told the staff that I had paid for a king sized bed and would like to have the correct room. The staff said they only had a king sized room on the first floor, I accepted, but when I entered the room, there was a very foul odor and there was a brown stain on the bed. I did not feel comfortable and returned to the front desk to ask for a different room, they apologized and said the only option was a 2 bed room on the first floor. When I entered the second room, I was caught by surprised when I saw that the beds were messy and there were multiple beer bottles on the counter. The room had clearly not been cleaned, and I had to return to the front desk once again. When I returned the staff told me the only option was to give me a 2 bed room until my room was available, I felt like I had no choice and since I had a meeting for work and I was extremely tired I had no choice but to accept the 2 bed room. The room beds were too small and made my

Everything was clean but the water in the shower woukd not turn cold at all. The only options were to burn my skin or boil it lol

Everything was clean but the water in the shower woukd not turn cold at all. The only options were to burn my skin or boil it lol

our floor was a bit noisy with our neighbors bang on walls & furniture

our floor was a bit noisy with our neighbors bang on walls & furniture

Bathroom was pretty poorly maintained

Bathroom was pretty poorly maintained

A bit out dated but still clean! Large hotel site, updated lobby, easy parking and easy to get to freeway ;)

nice