Average hotel in stunning surroundings with dirty pool and hardly any of the usual amenities, breakfast poor

Average hotel in stunning surroundings with dirty pool and hardly any of the usual amenities, breakfast poor

Lacking water, the hot water is dirty… no refrigerator in the room. Staff is nice and polite, but hotel needs upgrade.

Lacking water, the hot water is dirty… no refrigerator in the room. Staff is nice and polite, but hotel needs upgrade.

We had such a lovely time in this boutique hotel. The staff are professional and helpful. We booked two rooms - one Classic room in the older part of the hotel which is smaller but charming. And another room was assigned in the newer side of the hotel - bigger, more like a city-hotel. The latter was fine for someone who needed to catch-up on emails, etc. Pool is small but in a shaded area and very pleasant. What made this hotel so delightful is the overall setting - so picturesque and tranquil. Also, the wine-pairing dinner was exquisite. Staff are so helpful and keen to engage. We had one of our most memorable dinners here at this hotel. Would definitely recommend this to families and couples!

We had such a lovely time in this boutique hotel. The staff are professional and helpful. We booked two rooms - one Classic room in the older part of the hotel which is smaller but charming. And another room was assigned in the newer side of the hotel - bigger, more like a city-hotel. The latter was fine for someone who needed to catch-up on emails, etc. Pool is small but in a shaded area and very pleasant. What made this hotel so delightful is the overall setting - so picturesque and tranquil. Also, the wine-pairing dinner was exquisite. Staff are so helpful and keen to engage. We had one of our most memorable dinners here at this hotel. Would definitely recommend this to families and couples!

Magical property with a beautiful rustic modern twist. Felt like I was in heaven honestly. Lovedddd the gardens and the pool. Staff was friendly. It was so peaceful and had amazing views. Plus the food at the restaurant was delicious. The breakfast had nothing to offer for me as I was vegan but the lunch and dinners did!

Magical property with a beautiful rustic modern twist. Felt like I was in heaven honestly. Lovedddd the gardens and the pool. Staff was friendly. It was so peaceful and had amazing views. Plus the food at the restaurant was delicious. The breakfast had nothing to offer for me as I was vegan but the lunch and dinners did!

Lovely hotel, great dinner and best breakfast ever

Lovely hotel, great dinner and best breakfast ever

Always exquisite service and views are spectacular as well as great home made fresh food!

Always exquisite service and views are spectacular as well as great home made fresh food!

Main bedroom & adjoining children's bedroom, plus bathroom well appointed, lovely & very comfy. Lovely setting. Shame we couldn't stay longer than one night.

Main bedroom & adjoining children's bedroom, plus bathroom well appointed, lovely & very comfy. Lovely setting. Shame we couldn't stay longer than one night.

This has been one of our favorite hotels, but I found it not as kept-up, perhaps recovering from Covid closures? Breakfast, in particular, even had not-fresh pastries, which for south Africa, is surprising. Our room was made up between day one and day 2, with the bathroom spotless, but bed covers just loosely pulled up, and no vacuuming

This has been one of our favorite hotels, but I found it not as kept-up, perhaps recovering from Covid closures? Breakfast, in particular, even had not-fresh pastries, which for south Africa, is surprising. Our room was made up between day one and day 2, with the bathroom spotless, but bed covers just loosely pulled up, and no vacuuming

Extremely peaceful and laidback. Fell in love with this place

Extremely peaceful and laidback. Fell in love with this place

Aged Hotel with limited room cleanliness.

Aged Hotel with limited room cleanliness.

The property was of a good standard the receptionist was appalling gave us wrong information I.e. when I asked about bringing the car nearer to our room she told us we were parked in the correct place and that she would get someone to help she the took us through a warren of corridors to the back of the Hotel down a path to another block I left my wife at the room to deal with the luggage a very helpful polite young man helped me the car was about 35 meters from the reception then another 45 metres to the room it took 3 rerun journeys to get everything moved. I then discover a parking spot 5 meters from our block Not happy the hotel advertises a gourmet restaurant the only thing on the menu were burgers (we were celebrating our 50 th wedding anniversary) the same person took our meal order I asked for a glass of beer which came half empty I asked if she would please top it up to the correct level to be told to stop stressing she walked off to bring another glass this time 3/4 full and walked off it took 20 minutes for anyone to take our food order. The breakfast selection was very good and top quality but the hot food was cold . We were disappointed with our stay and are still waiting for a reply from the hotel management but are not holding our breath

The property was of a good standard the receptionist was appalling gave us wrong information I.e. when I asked about bringing the car nearer to our room she told us we were parked in the correct place and that she would get someone to help she the took us through a warren of corridors to the back of the Hotel down a path to another block I left my wife at the room to deal with the luggage a very helpful polite young man helped me the car was about 35 meters from the reception then another 45 metres to the room it took 3 rerun journeys to get everything moved. I then discover a parking spot 5 meters from our block Not happy the hotel advertises a gourmet restaurant the only thing on the menu were burgers (we were celebrating our 50 th wedding anniversary) the same person took our meal order I asked for a glass of beer which came half empty I asked if she would please top it up to the correct level to be told to stop stressing she walked off to bring another glass this time 3/4 full and walked off it took 20 minutes for anyone to take our food order. The breakfast selection was very good and top quality but the hot food was cold . We were disappointed with our stay and are still waiting for a reply from the hotel management but are not holding our breath

The settings and area is beautiful. The hotel is a bit disjointed and you have to walk quite a way to get to room. Parking near room was not available. The room was lovely but there was not even shower gel. Only one small bar of soap and one small shampoo. The breakfast was also below standard. Not much of a variety. And the lights around our room were not working so the whole building was in darkness and I struggled to get up stairs in the dark. All the bulbs were not working. Very dangerous at night.

The settings and area is beautiful. The hotel is a bit disjointed and you have to walk quite a way to get to room. Parking near room was not available. The room was lovely but there was not even shower gel. Only one small bar of soap and one small shampoo. The breakfast was also below standard. Not much of a variety. And the lights around our room were not working so the whole building was in darkness and I struggled to get up stairs in the dark. All the bulbs were not working. Very dangerous at night.

A lovely hotel in Stellenbosch close to everything you need. I recommend staying here.

A lovely hotel in Stellenbosch close to everything you need. I recommend staying here.

Beautiful scenery from the patio. The breakfast was amazing, the restaurant was great too. Friendly staff and spacious room!

Beautiful scenery from the patio. The breakfast was amazing, the restaurant was great too. Friendly staff and spacious room!

Really luxurious and wonderful place - the staff are so friendly and helpful and the Junior Suite that I stayed in was sumptious and decorated beautifully. Drinks on the veranda by the fire pit was a real treat. The restaurant is also excellent.

Really luxurious and wonderful place - the staff are so friendly and helpful and the Junior Suite that I stayed in was sumptious and decorated beautifully. Drinks on the veranda by the fire pit was a real treat. The restaurant is also excellent.

The property landscaping is beautiful. The wait staff in dining area are incredibly friendly and polite. The very upsetting and disappointing visit was we had no water one night so we couldn’t shower or clean up after a long days travel. The second day no hot water and then a little warm water for the next few days. Management did not rectify or compensate for the problem they just made excuses. Will not stay there again.

The property landscaping is beautiful. The wait staff in dining area are incredibly friendly and polite. The very upsetting and disappointing visit was we had no water one night so we couldn’t shower or clean up after a long days travel. The second day no hot water and then a little warm water for the next few days. Management did not rectify or compensate for the problem they just made excuses. Will not stay there again.