Nice convenient hotel

Nothing really to complain as we loved our stay there

Nothing really to complain as we loved our stay there

Breakfast is not inclusive & no balcony

Breakfast is not inclusive & no balcony

Our room was in what looked like a new expansion of the hotel. On the first floor everything was modern and clean.Bed was comfortable and bathroom, although small had very good lighting and decent towels. The things I didn't like about it were, the hair dryer was obviously an old one and didn't work well. Soaps provided were generic and supposed to be used for hand,hair and body. Which I didn't care for.The room was very warm even though the outside temps were in the 40's o F. The a/c did not working correctly. It made a loud banging noise so we wound up just turning it off an keeping the window open and the noise outside kept me awake. We only ate breakfast there one day It was a typical buffet with scrambled eggs and some cold cuts fruits and pastres. Prices are exorbitant in Switzerland so we were not surprised by the 19.00 Franc cost per person but still didn't feel it was all that good for the price. There was at the time of our stay, construction going on outside hotel although we were not disturbed by any noise. We did have some difficult checking in.because the main entrance was not obvious from where we were dropped off and found it A bit awkward but we managed with some help by a gentleman working at the hotel. Overall it was not an unpleasant stay and we found the location very convenient for our purposes being between Bern, and a family members home . The light rail station was just outside the hotel, which made it very easy to get around.

Our room was in what looked like a new expansion of the hotel. On the first floor everything was modern and clean.Bed was comfortable and bathroom, although small had very good lighting and decent towels. The things I didn't like about it were, the hair dryer was obviously an old one and didn't work well. Soaps provided were generic and supposed to be used for hand,hair and body. Which I didn't care for.The room was very warm even though the outside temps were in the 40's o F. The a/c did not working correctly. It made a loud banging noise so we wound up just turning it off an keeping the window open and the noise outside kept me awake. We only ate breakfast there one day It was a typical buffet with scrambled eggs and some cold cuts fruits and pastres. Prices are exorbitant in Switzerland so we were not surprised by the 19.00 Franc cost per person but still didn't feel it was all that good for the price. There was at the time of our stay, construction going on outside hotel although we were not disturbed by any noise. We did have some difficult checking in.because the main entrance was not obvious from where we were dropped off and found it A bit awkward but we managed with some help by a gentleman working at the hotel. Overall it was not an unpleasant stay and we found the location very convenient for our purposes being between Bern, and a family members home . The light rail station was just outside the hotel, which made it very easy to get around.

Lovely big sized roons with large balcony. Good food. Lovely terrace. Enjoyed our stay

Lovely big sized roons with large balcony. Good food. Lovely terrace. Enjoyed our stay

The property is very beautiful. We didn't realize you had rooms with airconditioning but in Switzerland people don't typically ask. The fan in the room did OK. Your front desk help us with the bus tickets for the time we were in Bern, such a wonderful convienence. We enjoyed your breakfest each morning. I think you need a non-smoking are outside for dinner as my wife doesn't do well with smoke. Loved the hotel and your staff.

The property is very beautiful. We didn't realize you had rooms with airconditioning but in Switzerland people don't typically ask. The fan in the room did OK. Your front desk help us with the bus tickets for the time we were in Bern, such a wonderful convienence. We enjoyed your breakfest each morning. I think you need a non-smoking are outside for dinner as my wife doesn't do well with smoke. Loved the hotel and your staff.

The hotel was lovely with really good staff who were really helpful and gave good advice on public transport etc. The menu was good and we found it easy to pick things to our taste. The afternoon sorbets and coffee were brilliant.

The hotel was lovely with really good staff who were really helpful and gave good advice on public transport etc. The menu was good and we found it easy to pick things to our taste. The afternoon sorbets and coffee were brilliant.

Pros: friendly staff, service, food, location, free parking, room itself Cons: none

Pros: friendly staff, service, food, location, free parking, room itself Cons: none

Fairly nice place however the parking fee was unexpected.

Fairly nice place however the parking fee was unexpected.

we had a roof unit without air conditioning. we were above the restaraunt facing the street. it was to hot to vlose the window and so noisy with it ooen we could not get to sleep.

we had a roof unit without air conditioning. we were above the restaraunt facing the street. it was to hot to vlose the window and so noisy with it ooen we could not get to sleep.

Very welcoming and friendly, good service. Great that it is not the standard hotel under international management.

Very welcoming and friendly, good service. Great that it is not the standard hotel under international management.

I wish the breakfast was free. Otherwise super cozy and clean hotel.

I wish the breakfast was free. Otherwise super cozy and clean hotel.

It is right off the tram / bus route, making it very easy to explore Bern without being right in town. Nice hotel, clean rooms and the restaurant seemed to be well visited.

Nice hotel. Tram closest.

Nice hotel. Tram closest.

Nice Swiss style hotel outside Bern. The service was great, reception staff very helpful & nice. The stay includes free parking at the hotel premises & public transport is just in front of the hotel (also you can get a free transport ticket for all of Bern). The restaurant food is good, big portions.

Nice Swiss style hotel outside Bern. The service was great, reception staff very helpful & nice. The stay includes free parking at the hotel premises & public transport is just in front of the hotel (also you can get a free transport ticket for all of Bern). The restaurant food is good, big portions.

Very welcoming reception, spacious clean room.

Very welcoming reception, spacious clean room.

The pictures on the website are not reflective of reality. The rooms are dated and not very clean. The rooms are also disappointingly small. The furnishings are not comfortable (1 terrible fake leather arm chair not made for sitting in, and a broken down desk and chair, as well as a very ugly cupboard looking like no-one wanted it from the side of the road). There was a terrible smell in our bathroom, and the the bathroom is tiny. Furthermore, despite the misleading impression on the photos, this hotel is not surrounded by greenery nor quiet. It is surrounded by 2 busy roads and the rooms look directly over the road and tracks. If all of this cost a budget price.... why not. The problem is, at this price, this hotel is sheer and utter robbery. Far too expensive for the lack of comfort and quality. There is no possible way this hotel can claim 4 stars. It would be a medium 3 star at best. Stay here at your own risk and peril.

The pictures on the website are not reflective of reality. The rooms are dated and not very clean. The rooms are also disappointingly small. The furnishings are not comfortable (1 terrible fake leather arm chair not made for sitting in, and a broken down desk and chair, as well as a very ugly cupboard looking like no-one wanted it from the side of the road). There was a terrible smell in our bathroom, and the the bathroom is tiny. Furthermore, despite the misleading impression on the photos, this hotel is not surrounded by greenery nor quiet. It is surrounded by 2 busy roads and the rooms look directly over the road and tracks. If all of this cost a budget price.... why not. The problem is, at this price, this hotel is sheer and utter robbery. Far too expensive for the lack of comfort and quality. There is no possible way this hotel can claim 4 stars. It would be a medium 3 star at best. Stay here at your own risk and peril.