Great place. Plenty of electric outlets. Clean. Nice. No issues at all.

Hotel had a weird smell people out front smoking weed front desk was pretty rude the bed wasn’t very comfortable

Hotel had a weird smell people out front smoking weed front desk was pretty rude the bed wasn’t very comfortable

the room was dingy and felt unclean. it was damp in the room the entire stay, so much so, that the chair was actually wet.

the room was dingy and felt unclean. it was damp in the room the entire stay, so much so, that the chair was actually wet.

Works for family weekend from affordable and just sleep here

Works for family weekend from affordable and just sleep here

Double charged for the room and the deposit was permanently charged too. So my $70 room. Worth every penny & only those pennies. Has cost me almost $300 and now I have to go through the hassle of chasing down my money. Hopefully I get it back.

Double charged for the room and the deposit was permanently charged too. So my $70 room. Worth every penny & only those pennies. Has cost me almost $300 and now I have to go through the hassle of chasing down my money. Hopefully I get it back.

We woke up chopped fleas, because their mattresses were full of fleas.

This hotel is in desperate need of security! Right outside the hotel as I was checking out, a man followed me and asked me for money and started to reach in his pockets and scream as I got in my car and drove off. I feared for my life and there was NO ONE nearby to intervene or help. I am never staying at this property again.

This hotel is in desperate need of security! Right outside the hotel as I was checking out, a man followed me and asked me for money and started to reach in his pockets and scream as I got in my car and drove off. I feared for my life and there was NO ONE nearby to intervene or help. I am never staying at this property again.

We selected this property for its proximity to the University. It was easy to get to and from the hotel to the school. The room was spacious for our family of 6 and provided what we needed for an overnight stay.

We selected this property for its proximity to the University. It was easy to get to and from the hotel to the school. The room was spacious for our family of 6 and provided what we needed for an overnight stay.

My room didn’t have it, but Family that I was there with had a very musty scent to their room like someone had smoked in there.

My room didn’t have it, but Family that I was there with had a very musty scent to their room like someone had smoked in there.

Staff was nice. Hotel outdated.

Staff was nice. Hotel outdated.

Room was clean and comfortable Would stay again

Room was clean and comfortable Would stay again

Management was rude, had no integrity and will not stay here again.

Management was rude, had no integrity and will not stay here again.

Overall the stay was very nice but it didn’t start off that way. When I checked in, the person at the front desk acknowledged my reservation made thru Hotels.com and said they needed a credit card to charge $100 refundable deposit. Later that night I noticed that they charged my card for the rooms too even though I had already paid in full at Hotels.com. I was never told me that they were going to charge my card for the additional amount. When I called the hotel to say that they made a mistake their response was “well, you can’t stay for free” even when I said that I can show them that I had already paid in full AND that they never got our authorization for the additional charges. It resulted in the front desk person hanging up on me. I was shocked by his behavior. They later DID refund the room charge but it doesn’t make up for crappy customer service. The rooms were satisfactory and were nice for the price.

Overall the stay was very nice but it didn’t start off that way. When I checked in, the person at the front desk acknowledged my reservation made thru Hotels.com and said they needed a credit card to charge $100 refundable deposit. Later that night I noticed that they charged my card for the rooms too even though I had already paid in full at Hotels.com. I was never told me that they were going to charge my card for the additional amount. When I called the hotel to say that they made a mistake their response was “well, you can’t stay for free” even when I said that I can show them that I had already paid in full AND that they never got our authorization for the additional charges. It resulted in the front desk person hanging up on me. I was shocked by his behavior. They later DID refund the room charge but it doesn’t make up for crappy customer service. The rooms were satisfactory and were nice for the price.

The smoke detector kept beeping all night, I was charged a 100 deposit on arrival Even though it was already paid. It was just supposed to be a hold but they processed it I tried calling them and they won't return my calls. The room smelled funny.

The smoke detector kept beeping all night, I was charged a 100 deposit on arrival Even though it was already paid. It was just supposed to be a hold but they processed it I tried calling them and they won't return my calls. The room smelled funny.

The management was very very RUDE, I am Andrew’s mother and have owned a travel agency for 35 years and I have never been treated so rudely by hotel management. The man spoke very little English and he hung up on me twice when we were trying to resolve the issue . I will never put another client in any of your properties. My name in Cindy Martin and I expect a letter of apology or A phone call at 479-900-2645. My address is 3827 serenity street, Springdale AR. 72764

The management was very very RUDE, I am Andrew’s mother and have owned a travel agency for 35 years and I have never been treated so rudely by hotel management. The man spoke very little English and he hung up on me twice when we were trying to resolve the issue . I will never put another client in any of your properties. My name in Cindy Martin and I expect a letter of apology or A phone call at 479-900-2645. My address is 3827 serenity street, Springdale AR. 72764

Room was clean. Quiet, hotel is in a safe area. I tend to stay at $100/night hotels since I only sleep about 6 hrs and go. I actually enjoyed this place. -J

Room was clean. Quiet, hotel is in a safe area. I tend to stay at $100/night hotels since I only sleep about 6 hrs and go. I actually enjoyed this place. -J

Older building clean with great beds

Older building clean with great beds