Our stay was really nice. However, the restaurant's food menu items were not very good. The quality of the food on the menu was not done well at all.

Our stay was really nice. However, the restaurant's food menu items were not very good. The quality of the food on the menu was not done well at all.

Amazing

Amazing

Resort fees and parking fee are ridiculous. Other than that, it was great!

Resort fees and parking fee are ridiculous. Other than that, it was great!

Beautiful place. Excellent beach access. Spacious room.

Beautiful place. Excellent beach access. Spacious room.

Amazing Trip! Great Hotel. The only place the service was lacking is at the pool area. I think they should have staff taking order from people around the pool. Drinks food ect. A lot of missed opportunities to make a lot more money out there. Just my opinion.

Amazing Trip! Great Hotel. The only place the service was lacking is at the pool area. I think they should have staff taking order from people around the pool. Drinks food ect. A lot of missed opportunities to make a lot more money out there. Just my opinion.

Construction all day by pool with very loud jack hammer noise constantly. We were never warned and no offer to make it right. When checking out, I asked what were they doing to offset noise by pool, and was given $50 credit. This should have been $50/day! There were issues checking in and getting the room I requested and paid in advance. We lost 1.5 hours on Saturday and another 3 hours Sunday until we got a decent room, although still far from elevator. We had no housekeeping 2 days in a row and had to ask for towels. Chad, bellhop was amazing as well as Cheryl at the bar. Unfortunately, front desk staff was hit and miss, but most condescending and unempathetic was Mallory, who made the first 2 days of our anniversary week frustrating.

Construction all day by pool with very loud jack hammer noise constantly. We were never warned and no offer to make it right. When checking out, I asked what were they doing to offset noise by pool, and was given $50 credit. This should have been $50/day! There were issues checking in and getting the room I requested and paid in advance. We lost 1.5 hours on Saturday and another 3 hours Sunday until we got a decent room, although still far from elevator. We had no housekeeping 2 days in a row and had to ask for towels. Chad, bellhop was amazing as well as Cheryl at the bar. Unfortunately, front desk staff was hit and miss, but most condescending and unempathetic was Mallory, who made the first 2 days of our anniversary week frustrating.

it was a great loctaion, the Hotel is beautiful

it was a great loctaion, the Hotel is beautiful

It was an excellent stay, the service was of the highest quality, it was wonderful, thanks to much to all the staff.

Staff was constantly cleaning common areas. Beds were very comfortable and the AC was strong. Rooms were spacious. Best shower ever. 6 top notch restaurants right across the street. Beaches were well kept. Pool was clean. Staff always polite & helpful.

It was an excellent stay, the service was of the highest quality, it was wonderful, thanks to much to all the staff.

Staff was constantly cleaning common areas. Beds were very comfortable and the AC was strong. Rooms were spacious. Best shower ever. 6 top notch restaurants right across the street. Beaches were well kept. Pool was clean. Staff always polite & helpful.

Great place

Very good to have a god day in family

Very good to have a god day in family

Great place

Nice hotel

This property had beautiful views to dining options, where Mason the staff in the gift shop was super nice and most of the staff that were cleaning around the property were great. The front desk staff that checked us in was a little shaky need to work on their service.

This property had beautiful views to dining options, where Mason the staff in the gift shop was super nice and most of the staff that were cleaning around the property were great. The front desk staff that checked us in was a little shaky need to work on their service.

Everything is perfect, the pool seemed to be very crowded at times and the food is a bit overpriced for what you get (coming from a restauranteur) , other than that everything is amazing.

Everything is perfect, the pool seemed to be very crowded at times and the food is a bit overpriced for what you get (coming from a restauranteur) , other than that everything is amazing.

Pool, beach and restaurant were very nice and all had easy access and very friendly staff. Room was ok however the bathroom could have been cleaner.

Pool, beach and restaurant were very nice and all had easy access and very friendly staff. Room was ok however the bathroom could have been cleaner.

Good family place to vacations

We are allways happy at that property!

We’ve been coming to this Hilton off and on since 1999. However, NEVER in all my stays did I experience such awful uncontrollable guest behavior not meeting to Hilton standards. There was a group of people acting and dancing indecently and provocatively in front of family and small children; but the worst part was when the man in the group dropped his trunks and showed his backside to everyone. They were very disrespectful of the rules and drinking beer out of glass bottles by the pool- an enormous hazard to the other guests inclusive of small children. We only booked for 1 night this time and normally enjoy our stay (hence booking here for so long) but this experience really left a bad impression as to how Hilton is running things in general when it comes to guest behavior. I think that group may have been asked to leave but it was not clear and I can only presume others complained as well. I will think about staying here again and I am looking into other hotels as a result. It’s a real shame 😞